ZyXEL Communications 100WH user manual Diagnostic, System Maintenance 10-9

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Prestige 100WH Internet Access Router

10.4 Diagnostic

The diagnostic functions allow you to test aspects of your Prestige to determine if it is working properly. Menu 24.4 allows you to choose among various types of diagnostic tests to evaluate your system, as shown in Figure 10-7.

Menu 24.4 - System Maintenance - Diagnostic

WAN		System
1.	Drop WAN Port	21.	Reboot System
2.	Reset WAN Port	22.	Command Mode

3.Manual Call1

4.Redirect to WAN Port

TCP/IP

11.Internet Setup Test

12.Ping Host

Enter Menu Selection Number:

Manual Call Remote Node= N/A

Host IP Address= N/A

Figure 10-7. Menu 24.4 - System Maintenance - Diagnostic

Follow the procedure below to get to Diagnostic

Step 1. From the Main Menu, select option 24 to access Menu 24 - System Maintenance.

Step 2. From this menu, select option 4. Diagnostic. This will bring you to Menu 24.4 - System Maintenance - Diagnostic.

Chapter 10 System Maintenance

10-9

Image 111

Contents ZyXEL Copyright DisclaimerTrademarks FCC Interference Statement Iii Federal Communications Commission FCC Interference StatementIv Information for Canadian Users Information for Canadian UsersZyXEL Limited Warranty ZyXEL Limited WarrantyCustomer Support Product Information FTP InformationVi Customer Support Table of Contents Viii Table of Contents WAN Port Setup Advanced WAN Port SetupAdvantages of SUA Configuration for Single User Account Configure a Backup ISP To Switch ISPDial-in Server Applications Table of Contents11-1 10-1List of Figures List of FiguresXii List of Figures List of Tables Xiii List of TablesXiv List of Tables About Your Internet Access Router PrefacePreface Structure of this Manual Orientation MapXvi Preface Advancedapplications Orientation MapPage Getting to Know Your Internet Access Router Prestige 100WH Internet Access RouterFeatures of Prestige 100WH Ease of InstallationFull Network Management Protocols SupportedIntegrated 4-Port Ethernet Hub Dial-On-DemandNetworking Compatibility WAN PortTerminology Data Compression4Chapter 1 Getting to Know Your Internet Access Router Prestige 100WH Front PanelFront Panel Description Prestige Function Indicator Active Description StatusFront Panel Leds LED Functions6Chapter 1 Getting to Know Your Internet Access Router Prestige 100WH Back PanelWAN Port Status LEDs Internet Access Applications for Prestige 100WHInternet Single User Account 8Chapter 1 Getting to Know Your Internet Access Router LAN-to-LAN ConnectionBranch Office LAN Corporate LAN Corporate LAN Remote Access ServerPage Hardware Installation & Initial Setup Unpacking your Internet Access RouterItem Checklist Package Contents Prestige 100WH 2Chapter 2 Hardware Installation & Initial Setup Additional Installation RequirementsModem Connect your Internet Access RouterPrestige 100WH Connections PSTN/ISDN NetworkConnect the WAN Device Connect the Power Adapter to your Prestige4Chapter 2 Hardware Installation & Initial Setup Connect Your Computer and Your PrestigeConnecting External Hubs Power On Your PrestigeInitial Screen 6Chapter 2 Hardware Installation & Initial Setup Enter PasswordMain Menu Commands Navigating the SMT InterfaceOperation Press/read Description Main Menu Summary Changing the System Password8Chapter 2 Hardware Installation & Initial Setup System Management Terminal Interface SummaryEnter your new system password and press Enter 10Chapter 2 Hardware Installation & Initial Setup General SetupField Description General Setup Menu FieldsPrestige 100WH WAN Port Setup WAN Port Setup12Chapter 2 Hardware Installation & Initial Setup WAN Port Setup Menu Fields Describes how to configure the internal modem14Chapter 2 Hardware Installation & Initial Setup Advanced WAN Port SetupAdvanced WAN Setup Fields Description At Command StringsResponse Strings DTR SignalAdvanced Modem Setup Call Control Parameters 16Chapter 2 Hardware Installation & Initial SetupInternet Access Application Ethernet SetupInternet Access Application TCP/IP Ethernet and Dhcp Setup 2Chapter 3 Internet Access ApplicationIP Address and Subnet Mask Dhcp Configuration RIP SetupDNS Sever Addresses IP Pool Setup4Chapter 3 Internet Access Application More on IP Address and Subnet MaskMenu 3.2 TCP/IP and Dhcp Ethernet Setup Configuring TCP/IP and DhcpDhcp Ethernet Setup Menu Fields TCP/IP Ethernet Setup Menu Fields6Chapter 3 Internet Access Application Menu 4 Internet Access Setup Internet Access Configuration8Chapter 3 Internet Access Application Internet Access Setup Menu FieldsSingle User Account Topology Single User AccountAdvantages of SUA 10Chapter 3 Internet Access ApplicationMenu 4 Internet Access Setup for Single User Account Configuration for Single User AccountConfiguring Backup ISP Accounts 12Chapter 3 Internet Access ApplicationSingle User Account Menu Fields To Switch ISP Configure a Backup ISPEditing Script Options 14Chapter 3 Internet Access ApplicationInternet Setup Script Menu Fields Description Menu 4.1 Internet Setup ScriptPage Remote Node Profile Remote Node ConfigurationRemote Node Setup Remote Node ConfigurationMenu 11.1 Remote Node Profile for Dial-up Line Applications 2Chapter 4 Remote Node ConfigurationThis remote node 4Chapter 4 Remote Node Configuration Editing Script Options for details Edit PPP Options6Chapter 4 Remote Node Configuration Remote Node PPP Options Menu Fields Description Editing PPP Options8Chapter 4 Remote Node Configuration Outgoing Authentication ProtocolRemote Node TCP/IP Configuration Remote Node TCP/IP ConfigurationLAN-to-LAN Application Remote Node Setup 2Chapter 5 Remote Node TCP/IP ConfigurationApplications Local Network Remote Network4Chapter 5 Remote Node TCP/IP Configuration Between Yes and No. See Internet Access Application forWAN Remote IP Address6Chapter 5 Remote Node TCP/IP Configuration Static Route SetupMenu 12 Static Route Setup Edit IP Static Route Menu Fields 8Chapter 5 Remote Node TCP/IP ConfigurationRemote Dial-in Users Remote nodes Remote Dial-in Users/Remote Nodes Comparison ChartDial-in Server Applications Telecommuting2Chapter 6 Dial-in Server Applications Example of Remote User TelecommuterExample of a LAN-to-LAN Application Remote Network Local Network4Chapter 6 Dial-in Server Applications Default Dial-In SetupDefault Dial-in Setup Fields 6Chapter 6 Dial-in Server Applications Default Dial-in Setup Fields 8Chapter 6 Dial-in Server Applications Dial-In Users SetupEdit Dial-in User Menu Fields Clid Authentication Callback10Chapter 6 Dial-in Server Applications Filter Configuration Filter ConfigurationAbout Filtering 2Chapter 7 Filter Configuration Filter Structure of the PrestigeOutgoing Packet Filtering Process Menu 21 Filter Set Configuration Configuring a Filter SetFilter Rules Summary Menu 4Chapter 7 Filter ConfigurationAbbreviation Description Abbreviations Used If Filter Type Is IPConfiguring a Filter Rule 6Chapter 7 Filter ConfigurationAbbreviations Used If Filter Type Is GEN Description Menu 21.1.1 TCP/IP Filter Rule 1 TCP/IP Filter RuleTCP/IP Filter Rule Menu Fields Description 8Chapter 7 Filter ConfigurationTCP/IP Filter Rule Menu Fields Generic Filter Rule 10Chapter 7 Filter ConfigurationGeneric Filter Rule Menu Fields Describes the fields in the Generic Filter Rule MenuPage System Password Configure the System PasswordSystem Password Page TCP/IP Network Telnet Configuration and CapabilitiesAbout Telnet Configuration Telnet Configuration and CapabilitiesSingle Administrator System Timeout2Chapter 9 Telnet Configuration and Capabilities System Maintenance 10-1 System MaintenanceSystem Status 10-2Chapter 10 System MaintenanceSystem Maintenance 10-3 System Maintenance Status Menu FieldsLAN Packet Which Triggered Last Call 10-4Chapter 10 System MaintenanceSystem Maintenance 10-5 Terminal Baud RateLog and Trace 10-6Chapter 10 System Maintenance View Error LogParameter Description System Maintenance Menu Syslog ParametersSystem Maintenance 10-7 Syslog And Accounting10-8Chapter 10 System Maintenance Error Information MessagesSystem Maintenance 10-9 DiagnosticSystem Maintenance Menu Diagnostic Test Options 10-10Chapter 10 System MaintenanceFields Description System Maintenance 10-11 Trace Display of a Failed AuthenticationBackup Configuration Restore Configuration10-12Chapter 10 System Maintenance System Maintenance 10-13 Firmware UpdateUploading Firmware 10-14Chapter 10 System MaintenanceUploading ROM File System Maintenance 10-15Command Interpreter Mode 10-16Chapter 10 System MaintenanceCall Control Blacklist System Maintenance 10-17Budget Management 10-18Chapter 10 System MaintenanceTroubleshooting Problems Starting Up the PrestigeTroubleshooting 11-1 Troubleshooting the LAN Interface Problems With the ModemProblems with the LAN Interface Troubleshooting a WAN Port ConnectionTroubleshooting Remote User Dial-in Problems Connecting to a Remote node or ISPProblems with Remote User Dial-in Troubleshooting a Connection to a Remote Node or ISPPage Index IndexPstn 2Index

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