ZyXEL Communications 100WH user manual ZyXEL Limited Warranty

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Prestige 100WH Internet Access Router

ZyXEL Limited Warranty

ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two (2) years from the date of purchase. During the warranty period, and upon proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials, ZyXEL will, at its discretion, repair or replace the defective products or components without charge for either parts or labor, and to whatever extent it shall deem necessary to restore the product or components to proper operating condition. Any replacement will consist of a new or re-manufactured functionally equivalent product of equal value, and will be solely at the discretion of ZyXEL. This warranty shall not apply if the product is modified, misused, tampered with, damaged by an act of God, or subjected to abnormal working conditions.

Note

Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This warranty is in lieu of all other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular use or purpose. ZyXEL shall in no event be held liable for indirect or consequential damages of any kind of character to the purchaser.

To obtain the services of this warranty, contact ZyXEL's Service Center; refer to the separate Warranty Card for your Return Material Authorization number (RMA). Products must be returned Postage Prepaid. It is recommended that the unit be insured when shipped. Any returned products without proof of purchase or those with an out-dated warranty will be repaired or replaced (at the discretion of ZyXEL) and the customer will be billed for parts and labor. All repaired or replaced products will be shipped by ZyXEL to the corresponding return address, Postage Paid (USA and territories only). If the customer desires some other return destination beyond the U.S. borders, the customer shall bear the cost of the return shipment. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

ZyXEL Limited Warranty

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Contents ZyXEL Trademarks CopyrightDisclaimer FCC Interference Statement Iii Federal Communications Commission FCC Interference StatementIv Information for Canadian Users Information for Canadian UsersZyXEL Limited Warranty ZyXEL Limited WarrantyVi Customer Support Customer SupportProduct Information FTP Information Table of Contents Advantages of SUA Configuration for Single User Account WAN Port Setup Advanced WAN Port SetupConfigure a Backup ISP To Switch ISP Viii Table of ContentsDial-in Server Applications Table of Contents11-1 10-1List of Figures List of FiguresXii List of Figures List of Tables Xiii List of TablesXiv List of Tables Preface About Your Internet Access RouterPreface Xvi Preface Structure of this ManualOrientation Map Advancedapplications Orientation MapPage Features of Prestige 100WH Prestige 100WH Internet Access RouterEase of Installation Getting to Know Your Internet Access RouterIntegrated 4-Port Ethernet Hub Protocols SupportedDial-On-Demand Full Network ManagementTerminology WAN PortData Compression Networking CompatibilityFront Panel Description 4Chapter 1 Getting to Know Your Internet Access RouterPrestige 100WH Front Panel Front Panel Leds Function Indicator Active Description StatusLED Functions PrestigeWAN Port Status LEDs 6Chapter 1 Getting to Know Your Internet Access RouterPrestige 100WH Back Panel Internet Single User Account Internet AccessApplications for Prestige 100WH Branch Office LAN Corporate LAN 8Chapter 1 Getting to Know Your Internet Access RouterLAN-to-LAN Connection Corporate LAN Remote Access ServerPage Item Checklist Package Contents Prestige 100WH Hardware Installation & Initial SetupUnpacking your Internet Access Router 2Chapter 2 Hardware Installation & Initial Setup Additional Installation RequirementsPrestige 100WH Connections Connect your Internet Access RouterPSTN/ISDN Network Modem4Chapter 2 Hardware Installation & Initial Setup Connect the Power Adapter to your PrestigeConnect Your Computer and Your Prestige Connect the WAN DeviceInitial Screen Connecting External HubsPower On Your Prestige 6Chapter 2 Hardware Installation & Initial Setup Enter PasswordOperation Press/read Description Main Menu CommandsNavigating the SMT Interface 8Chapter 2 Hardware Installation & Initial Setup Changing the System PasswordSystem Management Terminal Interface Summary Main Menu SummaryEnter your new system password and press Enter 10Chapter 2 Hardware Installation & Initial Setup General SetupField Description General Setup Menu Fields12Chapter 2 Hardware Installation & Initial Setup Prestige 100WH WAN Port SetupWAN Port Setup WAN Port Setup Menu Fields Describes how to configure the internal modem14Chapter 2 Hardware Installation & Initial Setup Advanced WAN Port SetupAdvanced WAN Setup Fields Description At Command StringsAdvanced Modem Setup Call Control Parameters DTR Signal16Chapter 2 Hardware Installation & Initial Setup Response StringsInternet Access Application Internet Access ApplicationEthernet Setup IP Address and Subnet Mask TCP/IP Ethernet and Dhcp Setup2Chapter 3 Internet Access Application Dhcp Configuration RIP Setup4Chapter 3 Internet Access Application IP Pool SetupMore on IP Address and Subnet Mask DNS Sever AddressesMenu 3.2 TCP/IP and Dhcp Ethernet Setup Configuring TCP/IP and Dhcp6Chapter 3 Internet Access Application Dhcp Ethernet Setup Menu FieldsTCP/IP Ethernet Setup Menu Fields Menu 4 Internet Access Setup Internet Access Configuration8Chapter 3 Internet Access Application Internet Access Setup Menu FieldsSingle User Account Topology Single User AccountAdvantages of SUA 10Chapter 3 Internet Access ApplicationMenu 4 Internet Access Setup for Single User Account Configuration for Single User AccountSingle User Account Menu Fields Configuring Backup ISP Accounts12Chapter 3 Internet Access Application To Switch ISP Configure a Backup ISPEditing Script Options 14Chapter 3 Internet Access ApplicationInternet Setup Script Menu Fields Description Menu 4.1 Internet Setup ScriptPage Remote Node Setup Remote Node ConfigurationRemote Node Configuration Remote Node ProfileMenu 11.1 Remote Node Profile for Dial-up Line Applications 2Chapter 4 Remote Node ConfigurationThis remote node 4Chapter 4 Remote Node Configuration Editing Script Options for details Edit PPP Options6Chapter 4 Remote Node Configuration Remote Node PPP Options Menu Fields Description Editing PPP Options8Chapter 4 Remote Node Configuration Outgoing Authentication ProtocolLAN-to-LAN Application Remote Node TCP/IP ConfigurationRemote Node TCP/IP Configuration Applications Remote Node Setup2Chapter 5 Remote Node TCP/IP Configuration Local Network Remote Network4Chapter 5 Remote Node TCP/IP Configuration Between Yes and No. See Internet Access Application forWAN Remote IP Address6Chapter 5 Remote Node TCP/IP Configuration Static Route SetupMenu 12 Static Route Setup Edit IP Static Route Menu Fields 8Chapter 5 Remote Node TCP/IP ConfigurationDial-in Server Applications Remote Dial-in Users/Remote Nodes Comparison ChartTelecommuting Remote Dial-in Users Remote nodes2Chapter 6 Dial-in Server Applications Example of Remote User TelecommuterExample of a LAN-to-LAN Application Remote Network Local Network4Chapter 6 Dial-in Server Applications Default Dial-In SetupDefault Dial-in Setup Fields 6Chapter 6 Dial-in Server Applications Default Dial-in Setup Fields 8Chapter 6 Dial-in Server Applications Dial-In Users SetupEdit Dial-in User Menu Fields 10Chapter 6 Dial-in Server Applications Clid AuthenticationCallback About Filtering Filter ConfigurationFilter Configuration Outgoing Packet Filtering Process 2Chapter 7 Filter ConfigurationFilter Structure of the Prestige Menu 21 Filter Set Configuration Configuring a Filter SetFilter Rules Summary Menu 4Chapter 7 Filter ConfigurationAbbreviation Description Abbreviations Used If Filter Type Is IPAbbreviations Used If Filter Type Is GEN Description Configuring a Filter Rule6Chapter 7 Filter Configuration Menu 21.1.1 TCP/IP Filter Rule 1 TCP/IP Filter RuleTCP/IP Filter Rule Menu Fields Description 8Chapter 7 Filter ConfigurationTCP/IP Filter Rule Menu Fields Generic Filter Rule 10Chapter 7 Filter ConfigurationGeneric Filter Rule Menu Fields Describes the fields in the Generic Filter Rule MenuPage System Password System PasswordConfigure the System Password Page About Telnet Configuration Telnet Configuration and CapabilitiesTelnet Configuration and Capabilities TCP/IP Network2Chapter 9 Telnet Configuration and Capabilities Single AdministratorSystem Timeout System Maintenance 10-1 System MaintenanceSystem Status 10-2Chapter 10 System MaintenanceSystem Maintenance 10-3 System Maintenance Status Menu FieldsLAN Packet Which Triggered Last Call 10-4Chapter 10 System MaintenanceLog and Trace System Maintenance 10-5Terminal Baud Rate 10-6Chapter 10 System Maintenance View Error LogSystem Maintenance 10-7 System Maintenance Menu Syslog ParametersSyslog And Accounting Parameter Description10-8Chapter 10 System Maintenance Error Information MessagesSystem Maintenance 10-9 DiagnosticFields Description System Maintenance Menu Diagnostic Test Options10-10Chapter 10 System Maintenance System Maintenance 10-11 Trace Display of a Failed Authentication10-12Chapter 10 System Maintenance Backup ConfigurationRestore Configuration System Maintenance 10-13 Firmware UpdateUploading Firmware 10-14Chapter 10 System MaintenanceUploading ROM File System Maintenance 10-15Call Control Command Interpreter Mode10-16Chapter 10 System Maintenance Blacklist System Maintenance 10-17Budget Management 10-18Chapter 10 System MaintenanceTroubleshooting 11-1 TroubleshootingProblems Starting Up the Prestige Problems with the LAN Interface Problems With the ModemTroubleshooting a WAN Port Connection Troubleshooting the LAN InterfaceProblems with Remote User Dial-in Problems Connecting to a Remote node or ISPTroubleshooting a Connection to a Remote Node or ISP Troubleshooting Remote User Dial-inPage Index IndexPstn 2Index
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