Crestron electronic CEN-CN manual Further Inquiries, Future Updates

Crestron CEN-CN			Ethernet/Cresnet Interface
	CEN-CN Troubleshooting
	TROUBLE	POSSIBLE	CORRECTIVE ACTION
		CAUSE(S)
	CEN-CN does	Improper Ethernet cable	Verify cable connections with LAN: proper
	not comm-	connections.	connection is used, cable intact, and
	unicate with		connections are secure.
	the LAN/	Improper IP addresses	Verify IP address and IP table contains valid
	WAN.	used.	settings.
	CEN-CN does	Improper IP information	Verify proper IP information in CEN-CN.
	not comm-	in CEN-CN.
	unicate with	Improper IP information	Verify proper IP information in host control
	the host	in host control system.	system.
	control	SIMPL Windows	Verify the host control system SIMPL
	system.	program error in host	Windows program.
		control system.

Further Inquiries

If after reviewing this Operations Guide, you cannot locate specific information or have questions, please take advantage of Crestron's award winning customer service team by calling:

∙In the US and Canada, call Crestron’s corporate headquarters at 1-888-CRESTRON [1-888-273-7876] or 1-201-767-3400.

∙In Europe, call Crestron International at +32-15-50-99-50.

∙In Asia, call Crestron Asia at +852-2341-016.

∙In Latin America, call Crestron Latin America at +525-260-4336. For local support from exclusive Crestron factory-trained personnel call:

∙In Australia, call Soundcorp at +613-9488-1555.

∙In New Zealand, call Amber Technologies at +649-410-8382.

Future Updates

As Crestron improves functions, adds new features, and extends the capabilities of the CEN-CN, additional information and programming examples may be made available as manual updates. These updates are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision.

The Downloads page of the Crestron website (www.crestron.com) directs the reader to the location and description of each update. Check the site periodically for update availability and its subjective value.

Operations Guide - DOC. 5721 Ethernet/Cresnet Interface: CEN-CN ∙ 21