BenQ MS504, MX505 user manual Troubleshooting

Page 50

Troubleshooting

The projector does not turn on.

Cause

Remedy

 

 

 

Plug the power cord into the AC power jack on

There is no power from the power cord.

the projector, and plug the power cord into the

power outlet. If the power outlet has a switch,

 

 

make sure that it is switched on.

 

 

Attempting to turn the projector on again

Wait until the cooling down process has

during the cooling process.

completed.

 

 

No picture

 

Cause

Remedy

The video source is not turned on or

Turn the video source on and check that the signal

connected correctly.

cable is connected correctly.

 

 

The projector is not correctly connected

Check the connection.

to the input signal device.

 

 

 

The input signal has not been correctly

Select the correct input signal with the SOURCE

selected.

key on the projector or remote control.

 

 

The lens cover is still closed.

Open the lens cover.

Blurred image

 

Cause

 

Remedy

 

 

 

The projection lens is not correctly

 

Adjust the focus of the lens using the focus ring.

focused.

 

 

 

 

 

 

The projector and the screen are not

 

Adjust the projection angle and direction as well

aligned properly.

 

as the height of the projector if necessary.

 

 

 

The lens cover is still closed.

 

Open the lens cover.

Remote control does not work

 

Cause

Remedy

The battery is out of power.

Replace the battery with new ones.

There is an obstacle between the remote

Remove the obstacle.

control and the projector.

 

You are too far away from the projector.

Stand within 8 meters (26 feet) of the projector.

The password is incorrect

 

Cause

Remedy

 

 

You do not remember the password.

Please see "Entering the password recall

procedure" on page 22 for details.

 

 

 

50 Troubleshooting

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Page 49 Page 51
Contents MS504/MX505 Digital Projector Table of contents Important safety instructions Safety InstructionsSafety Instructions 3000 m Feet Ceiling mounting the projector Projector features IntroductionShipping contents Projector exterior view Front/upper side Rear/lower sideControls and functions Remote control Remote control effective range Replacing the remote control batteriesFront Table Positioning your projectorChoosing a location Front CeilingProjection dimensions Obtaining a preferred projected image sizeConnection ConnectionTerminal name Terminal appearance Connecting video source devicesConnecting audio Component Video Better Good NormalOperation Starting up the projectorAuto-adjusting the image Adjusting the projected imageAdjusting the projection angle Fine-tuning the image size and clarityCorrecting keystone Using the menus Below is the overview of the OSD menuSetting a password Using a security cable lockUtilizing the password function If you forget the passwordDisabling the password function Entering the password recall procedureChanging the password Switching input signal Magnifying and searching for details Selecting the aspect ratioAbout the aspect ratio Setting the User 1/User 2 mode Using Wall ColorSelecting a picture mode Go to the Picture Picture Mode menuSelecting a Color Temperature Fine-tuning the image quality in user modesAdjusting Brilliant Color Setting a preferred color temperature 3D Color ManagementSelection Description Setting the presentation timerResetting current or all picture modes Freezing the image To cancel the timer, perform the following stepsRemote paging operations Top-Left Bottom-Left Top-Right Bottom-RightLocking control keys To activate the High Altitude ModeHiding the image Operating in a high altitude environmentAdjusting the sound level Adjusting the soundUsing the test pattern Turning off the Power On/Off Ring ToneUsing the teaching templates To select Blackboard or WhiteboardDirect power off Shutting down the projectorMenu system Teaching Coordinate Chart Template WhiteboardMenu operation Main menu Sub-menu OptionsMenu Display Sec/10 sec/20 sec/30 sec BasicCeiling/Front Ceiling Time AlwaysAdvanced Description of each menu Teaching Template Description Apply 3D SettingsSave 3D Settings 3D Sync InvertColor Temperature Function Description Picture ModeTemperature Fine Tuning 3D ColorInstallation System Setup Basic menu Function Description PresentationTimer SettingsColor Splash LockBackground ScreenClosed System Setup Advanced menu Function DescriptionReset All CaptionStatus CurrentSystem Maintenance Care of the projectorExtending lamp life Lamp informationGetting to know the lamp hour Timing of replacing the lamp Status MessageResetting the lamp timer Replacing the lampLamp events IndicatorsLight Status & Description Power events Thermal eventsTroubleshooting Specifications Projector specificationsDimensions Ceiling mount installationTiming chart Supported timing for PC inputTiming Supported timing for Component-YPbPrinputSupported timing for Video and S-Video inputs Copyright Warranty and Copyright informationLimited warranty Disclaimer
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