Onkyo HT-RC360 Troubleshooting, Updating the Firmware via USB, Case, Error Code Description

Page 75

7 Using 8ON/STANDBY on the front panel, turn off and on the AV receiver.

Do not use 8RECEIVER on the remote controller. Congratulations! You now have the latest firmware installed on your Onkyo AV receiver.

Troubleshooting

Case 1:

If “No Update” is displayed on the front display of the AV receiver, it means that the firmware has already been updated. You do not need to do anything further.

Case 2:

If an error occurs, “Error!! *-** No media” is displayed on the front display of the AV receiver. (Alpha-numeric characters on the front display are denoted by asterisks.) Refer to the following table and take appropriate action.

■Errors during an update via network

Error Code

Description

*-10,*-20

The Ethernet cable was not detected.

 

Reconnect the cable properly.

 

 

*-11,*-13,*-21,

Internet connection error.

*-28

Check the following items:

 

• Make sure the IP address, subnet mask,

 

gateway address, and DNS server are

 

configured properly.

 

• Make sure the router is turned on.

 

• Make sure the AV receiver and the router are

 

connected with an Ethernet cable.

 

• Make sure your router is configured properly.

 

See the instruction manual of the router.

 

• If your network allows only one client

 

connection and there is any other device

 

already connected, the AV receiver will not

 

be able to access the network. Consult your

 

Internet Service Provider (ISP).

 

• If your modem does not function as a router,

 

you will need a router. Depending on your

 

network, you may need to configure the

 

proxy server if necessary. See the document

 

provided by your ISP. If you are still unable

 

to access the Internet, the DNS or proxy

 

server may be temporarily down. Contact

 

your ISP.

 

 

Others

Retry the update procedure from the

 

beginning. If the error persists, please contact

 

Onkyo Support (➔ page 76) and provide the

 

error code.

 

 

Case 3:

If an error occurs during the update process, disconnect then reconnect the AC power cord and try again.

Case 4:

If an error occurs due to a wrong selection of input sources, turn off and on the AV receiver. Then retry the update.

Case 5:

If you do not have an Internet connection, please contact Onkyo Support (➔ page 76).

Updating the Firmware via USB

The AV receiver allows you to update the firmware using a USB device.

Note

•Never unplug or turn off the AV receiver during the update process.

•Never plug or unplug an HDMI cable or a USB device during the update process.

•Never unplug the USB storage device containing the firmware file or the AC power cord during the update process.

•Do not attempt to access the AV receiver from your PC while it is being updated.

•It takes maximum 60 minutes to complete the firmware update.

•The AV receiver will retain all your settings after the update is finished.

Before you start

•Set the “HDMI Control (RIHD)” setting to “Off” (➔ page 52).

•Turn off the controller device connected via Ethernet cable.

•Turn off Zone 2.

•Stop playback of contents from Internet Radio, iPod/iPhone, USB or servers, etc.

•If there is any data in the USB device, remove it first.

Update procedure

1

Connect a USB device to your PC. If there is any

 

 

 

data in the USB device, remove it first.

 

 

2

Download the firmware file from the Onkyo web

 

 

 

site. The file name is as follows:

 

 

 

ONKAVR****_************.zip

 

 

 

Unzip the downloaded file. The following three

 

 

 

 

 

 

files are created:

 

 

 

ONKAVR****_************.of1

 

 

 

ONKAVR****_************.of2

 

 

 

ONKAVR****_************.of3

 

 

3

Copy the extracted files to the USB device. Be

 

 

 

 

 

careful not to copy the zip file.

 

 

4

Remove the USB device from your PC and

 

 

 

connect it to the USB port on the AV receiver.

 

 

5

Make sure the AV receiver and TV are turned on.

 

 

 

If the AV receiver is in standby mode, press

 

 

 

8ON/STANDBY on the AV receiver to light up the

 

 

 

front display.

 

 

6

Select the USB input source.

 

 

 

“Now Initializing” is displayed on the front display

 

 

 

and then the name of the USB device is displayed. It

 

 

 

takes 20 to 30 seconds to recognize the USB device.

 

 

7

Press RECEIVER followed by SETUP on the

 

 

 

remote controller.

 

 

 

The setup menu will be displayed on the TV screen.

 

 

 

The procedures thereafter can also be performed on

 

 

 

the AV receiver by using its SETUP, arrow and

 

 

 

ENTER buttons.

En

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Contents HT-RC360 Away from the rear panel or wall, creating a flue-like Local regulations when disposing of batteries10 cm 4 at the rear. The rear edge of the shelf or Board above the apparatus shall be set 10 cmPrecautions Aiming the remote controller Supplied AccessoriesMake sure you have the following accessories Installing the batteriesContents Processing FeaturesServices available may vary depending on the region AmplifierPage Front Panel Front & Rear PanelsFor detailed information, see the pages in parentheses DisplayRear Panel Power cordUREMOTE Control jack See Connecting the AV Receiver for connection pages 12 toControlling the AV Receiver Remote ControllerConnecting the AV Receiver Connecting Your SpeakersConnecting the Speaker Cables Speaker Configuration Speaker Connection PrecautionsAttaching the Speaker Cable Labels Bi-amping the Front Speakers Using a Powered SubwooferHdmi cable Connecting AV componentsAbout AV Connections AV Cables and JacksConnecting Components with Hdmi Audio Return Channel ARC functionJack Components Assignable Connecting Your Components How to record a video sourceJack/Port Components Assignable Remote Control Connecting Onkyo uComponentsConnecting a Recording Component System On/Auto Power OnPlug the power cord into an AC wall outlet Connecting the AntennasConnecting the Power Cord Be careful not to injure yourself when using thumbtacksAV receiver comes on, the display lights Turning On/Off the AV ReceiverTurning On Turning OffPlaying the Connected Component Controlling Contents of USB or Network DevicesSelecting the Language for the Onscreen Setup Menus PlaybackUnderstanding Icons on the Display Playing an iPod/iPhone via USBEnter Listening to Internet Radio Playing a USB DeviceListening to Other Internet Radio Registering My Favorites*1Top menu of Internet Radio Remote Playback Windows Media Player 11 SetupWindows Media Player 12 Setup Playing Music Files on a ServerListening to AM/FM Radio Using Remote PlaybackUsing the Tuner Tuning into Radio StationsPresetting AM/FM Stations Using RDS Chinese modelsMode Displaying Radio Text RT Finding Stations by Type PTYListening to Traffic News TP Using Basic Functions Using the Automatic Speaker SetupMeasurement procedure Use q/wto select a target, and use e/rto change the setting When you’ve finished making the settings, pressWhen prompted, repeat step ` CancelChanging the Speaker Setup Manually Error MessagesSelecting Listening Modes Using the Listening ModesInput Source Following audio formats are supported by the listening modeAbout Listening Modes Explanatory NotesListening Modes Onkyo-Original DSP Listening ModesHeight Resolution AudioDolby Pro Logic Dolby Pro Logic IIzAudyssey DSX *8 Listening Mode Description Input Speaker Source Layout Neo6Using the Home Menu Using the Sleep TimerSetting the Display Brightness VCR/DVR Using the Music OptimizerDisplaying Source Information Changing the Input DisplayAV Recording Using HeadphonesMuting the AV Receiver RecordingExplanatory Notes Advanced SetupOn-screen Setup Menus Common Procedures in Setup MenuHdmi Input ResolutionInput/Output Assign Monitor OutDigital Audio Input Speaker SetupSpeaker Settings Component Video InputFront Powered ZoneSpeaker Impedance Chinese models Speakers Type FrontUnit Speaker DistanceLevel Calibration Double BassAudio Adjust Multiplex/MonoDolby Audyssey Source SetupTheater-Dimensional Audyssey DSXReference Level Dynamic VolumeIntelliVolume SyncName Edit Picture Adjust Audio Selector Charge ModeDTS/DTS-ES/DTS-HD Listening Mode PresetVolume Setup MiscellaneousHardware Setup OSD Setup TunerRemote ID Auto Standby Firmware Update NetworkDhcp Remote Controller Setup Lock SetupUsing the Audio Settings Music Optimizer Late Night CinemaFILTERMusic Optimizer Late NightMaking Zone 2 Connections Connecting Your Zone 2 Speakers Directly to the AV receiverConnecting the Zone Speakers to an Additional Amplifier ZoneMuting Zone Adjusting the Volume for ZoneOperating on the remote controller Controlling Zone 2 ComponentsUsing the Onkyo Dock IPod/iPhone Playback via Onkyo DockUP-A1 Dock Without the RI Control Controlling Your iPod/iPhoneRI Dock With the RI ControlAvailable buttons Controlling Other Components Preprogrammed Remote Control CodesLooking up for Remote Control Code Entering Remote Control CodesControlling Other Components Remote Control Codes for Onkyo Components Connected via uResetting Remote Mode Buttons Resetting the Remote ControllerSearch SetupButtons Input TV VOL q / w GuideTroubleshooting PowerAudio Video Remote Controller TunerUP-A1 Dock for iPod/iPhone USB Device Playback RecordingZone Music Server and Internet RadioOthers Component Video OUT Important Note Regarding Video PlaybackNetwork/USB Features Connecting to the NetworkNetwork Requirements Remote playback Server RequirementsUSB Device Requirements Server playbackAbout Dlna Supported Audio File FormatsBefore you start Firmware UpdateUpdate procedure Updating the Firmware via NetworkUpdating the Firmware via USB TroubleshootingErrors during an update via network Error Code DescriptionErrors during an update via USB Connection Tips and Video Signal Path Signal SelectionVideo Connection Formats OUT Audio Connection FormatsAbout Hdmi Supported Audio FormatsAbout Copyright Protection Using an RIHD-compatible TV, Player, or Recorder About p-compatible componentsOperations that can be performed with Connection Operate with the remote controller How to connect and setupConfirm the connecting and setting Confirm the settingsTuner Section SpecificationsAmplifier Section General Video Section1080p 1080i 720p 480p/576p 480i/576i Component Composite Video Resolution ChartAvailable resolutions 3840 ⋅ 2160 24/25/30 Hz OutputOnkyo Europe Electronics GmbH UK Branch Onkyo Europe Electronics GmbH

HT-RC360 specifications

The Onkyo HT-RC360 is a versatile home theater receiver that has garnered attention for its impressive features and solid performance. Designed to elevate the home entertainment experience, this receiver combines cutting-edge technology with user-friendly functionality.

One of the standout features of the HT-RC360 is its support for high-definition audio formats. It is equipped with Dolby TrueHD and DTS-HD Master Audio decoding, allowing users to enjoy lossless surround sound that delivers a cinema-like experience from the comfort of their own homes. This ensures that every detail of the audio is preserved, making movies, music, and video games come to life with clarity and depth.

The receiver boasts a robust 7.2 channel amplification system, delivering a total power output of 100 watts per channel. This powerful amplification allows the HT-RC360 to drive a variety of speaker configurations, making it suitable for different room sizes and acoustics. Furthermore, the inclusion of Audyssey MultEQ room correction technology allows users to optimize the sound experience based on their specific room conditions. This results in balanced sound that is tailored to the acoustic characteristics of the space.

Connectivity options are abundant with the HT-RC360. It features multiple HDMI inputs and outputs, supporting 3D video and 4K passthrough, which is essential for modern home theater setups. Users can easily connect various devices, including Blu-ray players, gaming consoles, and streaming devices, making it a central hub for all their entertainment needs. Additionally, the receiver comes with analog and digital audio inputs, allowing flexibility in connecting legacy devices.

Another noteworthy characteristic of the Onkyo HT-RC360 is its built-in compatibility with various streaming services. It supports technologies such as Spotify Connect, allowing users to stream their favorite music directly from their smartphones or tablets. This feature enhances the convenience for users who prefer to access music libraries online without the need for physical media.

Overall, the Onkyo HT-RC360 is a remarkable home theater receiver that combines high-quality audio performance with modern connectivity features. Its powerful amplification, advanced audio decoding, and versatile streaming capabilities make it an excellent choice for anyone looking to create an immersive home entertainment experience. With the HT-RC360, users can enjoy movies, music, and gaming like never before.
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