Planar PD7170 Troubleshooting Tips, Troubleshooting Chart, Symptom Possible Causes Solution

Page 80

Maintenance and Troubleshooting

5.2

Troubleshooting Tips

Table 5-1provides some general guidelines for troubleshooting problems you may encounter with the PD7170. If the suggested solutions fail to resolve the problem or if you encounter an issue not described here, please contact Planar Technical Support.

Table 5-1. Troubleshooting Chart

Symptom	Possible Cause(s)		Solution

The projector does not	• The PD7170 is not	•	Ensure that the PD7170
turn on.	plugged in or the AC		is plugged in and that
	outlet is not active.		the AC outlet is active.
		•	Securely attach the
	• Lamp cover is not		lamp cover.
	securely attached.

The projector does not turn back on after it was powered off.

The remote control does not work correctly.

•The projector will not turn on for two minutes after power-off, to protect the lamp.

•The batteries have run out.

•IR code set mismatch between remote control unit and projector.

•Wait until the PD7170 completes its cool-down (POWER LED lights solid green).

•Replace the batteries.

•Press and hold the LIGHT and ENTER remote control buttons simultaneously until the remote control back-lighting “blinks” (approximately five seconds). Then, try again.

The projector is on and	•	Incorrect source	•	Select the correct
OSD menus appear, but		selection.		source.
there is no video image	•	Source component is	• Turn on the source.
on-screen.		not turned on.
	•	Source component is	•	Check cable
		connected incorrectly		connection from
		or not at all.		source component to
				projector.

A projected image from a	•	DVD player is	•	Turn off progressive
DVD is split or otherwise		connected to the		scan on the DVD
scrambled.		Component input and		player.
		set to progressive scan
		mode.

Image is blurred.	•	The lens is not correctly	• Adjust the focus with
		focused.		the remote control.

Image is too bright and/or	•	Contrast is set too high.	•	Lower the contrast
lacks definition in the				setting.
bright areas of the image.

Image appears “washed	•	Brightness is set too	•	Lower the brightness
out” and/or dark areas		high.		setting.
appear too bright.

66	Planar PD7170 Installation/Operation Manual

Image 80

Contents PD7170 Home Theater Projector Page TWO Year Limited Warranty For Projectors, Video Processors and ControllersContact a Planar Authorized Service Center to Obtain Service Additional Information Important Safety Instructions Compliance Information Declaration of ConformityFCC Part Table of Contents Maintenance and Troubleshooting OperationSpecifications Serial CommunicationsXii List Of Figures List Of Figures Carriage return must be used after each command or IntroductionAbout This Manual Target AudienceUsing This Manual If you need Turn toDescription, Features and Benefits Key Features and BenefitsParts List Optional AccessoriesControls and Functions PD7170 at a GlanceExhaust Vent Planar Logo Badge Rear Cover PD7170 Rear Panel ComponentPD7170 Remote Control IR InputEnter PIP Controls and Functions Operation InstallationRemote Control IR Reception Angles Quick Setup Installation OverviewInstallation should be performed by a qualified custom Video installation specialistInstallation Projector Installation OptionsInstallation Type ConsiderationsAmbient Light Throw DistancePosition PD7170 Lens Options and Throw RatiosVertical and Horizontal Lens Shift Width, as shown in -4 and FigureVertical lens shift figures are for ceiling mount Folded OpticsLens Replacement Lens Motor Connector Trim RingMounting the PD7170 Connections to the PD7170Connector Panel Access Highest video quality because the signal is carried Connecting Source Components to the PD7170Use the Hdmi inputs whenever possible. This ensures Component output into the projectorRGB Connections Component Video Connections 10. Composite and S-Video Connections Communications on RS-232 ControllerConnection Connecting 12-Volt Connecting an External IRTrigger Output to External Theater EquipmentFocus Zoom Lens Shift Turning on the Power Lens AdjustmentsConnecting to AC Power Changing the OSD Language Lens shift exceeds 50 per cent of the screen heightAdjusting the Picture Orientation Rear Projection Ceiling ModeInstallation Operation Selecting Video MemorySelecting an Aspect Ratio Selecting An Input SourceUsing Picture-In-Picture PIP Available Main and PIP Source CombinationsPIP Input Source MainUsing the On-Screen Menus PD7170 OSD Menu Structure DynamicBlack to Off before adjusting Brightness, Contrast Other image quality settings in this menu refer toPIP source, switch to the PIP source thereby making it Active source, adjust the controls and then switch169 Aspect Ratio SettingsAspect Geometry of Projected Image Letterbox Native You must enter a passcode to access the Save ISF Sub-menuTypical Pluge Pattern for Adjusting Brightness Brightness and Contrast controls are interactive. a change Achieve the optimum settingChange to the other in order to achieve the optimum setting Operation Crop Overscan ExamplesSource Select Sub-Menu Advanced PD7170 Advanced MenuOperation Color X/y Color Gamut ValuesTo the same frame rate as the main source RGB Adjust Sub-Menu Generally, higher Gain settings reduce the image contrast Higher Offset settings reduce the image brightnessAdjust the Phase after adjusting Tracking see below. If Remove high-frequency noise from the signalSome shimmer from a video or Hdtv source persists, use Noise Reduction controls described on page 46 toSystem 11. PD7170 System MenuIf Scart is enabled, both Component 1 and Video must be If either Component 1 or Video is enabled, Scart must beDisabled PIP 14. PIP Split-Screen Mode Control 15. PD7170 Control MenuOperation Language Service 16. PD7170 Service Menu Operation OSD menus are not available when in test pattern ModeMaintenance and Troubleshooting Lamp ReplacementSymptom Possible Causes Solution Troubleshooting TipsTroubleshooting Chart LED is flashing red PD7170 internal Maintenance and Troubleshooting Key Commands Serial CommunicationsSerial Command Key Names and IR Codes RS232 Remote Button IR Code Description Keyname SetGam.brig Operations Commands Operations Control Commands Function Action on unitSerial Commands ValuesSave.isf Source.sel = ? Dblack = ? Blank.screen = ? Act.source PD7170 Specifications SpecificationsPD7170 Specifications Native Resolution PerformanceMicrodisplay Aspect RatiosDimensions Weight without lensOperating Temperature Universal Power SupplyPD7170 Dimensions 1shows the PD7170 dimensions, in millimetersSupported Signal Timings by Input Supported TimingsPAL-B/G Page Part No -0882-01 rev. a May