JVC GD-V4210PCE-G, GD-V4211PCE, GD-V4210PZW-G Troubleshooting, Sound does not occur

Page 36

Troubleshooting

Solutions to common problems related to the Monitor are described here. If none of the solutions presented here solves the problem, unplug the Monitor and consult an authorized dealer or service center.

Symptom

Probable cause

Corrective action

Page

 

 

 

 

Power is not supplied.

• Is the power cord disconnected?

•Insert the power cord (plug) firmly.

12

 

•Is the MAIN POWER switch turned on?

•Turn on the MAIN POWER switch.

14

Video image does not

•Is the correct input selected?

•Select the correct input by pressing

 

appear, or audio

 

VIDEO A, VIDEO B, COMPO. and

14

sound does not occur.

 

RGB on the remote control (or INPUT

 

 

 

 

on the Monitor).

 

 

 

 

 

 

•Are the devices connected correctly?

•Connect the devices correctly.

12, 13

 

 

 

 

 

 

 

 

•Are signals being supplied from the

•Set the devices correctly.

—

 

connected devices?

 

 

 

 

 

 

 

 

 

•Is RGB INPUT set correctly if using the

•Set it correctly.

23

 

RGB terminals?

 

 

 

 

 

•Are input signals (scanning frequency,

•Check if the signal is appropriate

 

 

etc.) appropriate?

(scanning frequency, etc.), and input

11

 

 

the appropriate signal.

 

 

•Is brightness adjusted correctly?

•Adjust brightness on the menu.

16

 

 

 

 

 

•Is volume set at minimum?

•Adjust volume.

14

 

 

 

 

 

•Are the diagnostic lamps turned on?

•Refer to “Self-diagnostic indication,”

37

 

 

and take an appropriate action.

 

 

 

The picture becomes

•Is the signal RGB input?

•Adjust CLOCK PHASE using the

 

blurred.

 

menu.

17

 

 

 

 

Colour is abnormally

•Is brightness adjusted correctly?

•Adjust BRIGHT (brightness) using the

16

dark or bright.

 

menu.

 

 

Colour is poor or

•Is picture quality (colour density, etc.)

•Adjust PICTURE using the menu.

16

unstable.

adjusted correctly?

 

 

 

 

 

 

 

 

•Is the correct broadcast system (colour

•Set SIGNAL MODE (colour system) to

22

 

system) selected?

“AUTO.”

 

 

 

 

 

 

 

•Are signals (scanning frequency, etc.) to

•Check if the signal is appropriate

 

 

connected devices appropriate?

(scanning frequency, etc.), and input

11

 

 

the appropriate signal.

 

The picture is cut or

•Is the size or position of the screen

•Adjust H.SIZE, V.SIZE, H.POSITION

 

shifted toward one

adjusted properly?

or V.POSITION using the menu.

17

side.

 

 

 

 

 

 

 

The remote control

•Are the batteries correctly set?

•Insert batteries correctly, observing the

9

does not work.

 

polarities (ªand ·).

 

 

 

•Are the batteries exhausted?

•Replace with new batteries.

9

 

 

 

 

 

•Is there any object blocking the path

•Remove any blocking object.

 

 

between the remote control and remote

 

—

 

sensor?

 

 

 

 

 

 

 

•Is the Monitor too far away from you?

•Move toward the Monitor, then operate

—

 

 

the remote control.

 

 

 

 

 

 

 

 

•Is the Monitor connected serially to

•Only Master Monitor can be controlled

 

 

another Monitor (Serial Connection)?

by the remote control when connected

31

 

 

serially.

 

The buttons on the

•Is the Control Lock function in use?

•Set the Control Lock function to “OFF”

26

Monitor do not work.

 

using the menu.

 

 

 

 

 

 

36

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Contents Instructions Safety Precautions FCC NoticeEnglish Remote Control Parts IdentificationRemote sensor/power lamp Self-diagnostic lampsMonitor Front View Menu buttonMonitor Rear Views RGB B input/output terminals RGB a input terminal D-sub, 15-pinAudio input terminals pin jack Video a terminals Video B terminalsComponent input terminals Checking the Accessories Installing the BatteriesPreparations Installation PrecautionsWhen installing the Monitor on a stand When mounting the Monitor on the wallAvailable Signals Video signalsComputer signals Preset and user-defined video modes ConnectionsConnection Examples AV connections DVD player, etcBasic Operations Daily OperationsPrecautions for using the screen mode switching function Changing the Aspect RatioPress Aspect to select the screen size AspectVideo Adjustments Adjusting the Picture QualityMenu MENU/EXITAdjusting the Screen Size and Position To make an adjustment while viewing the adjustment barTo reset the adjustments Contrast Bright Chroma Sharpness PhasePress 2/3 to adjust the selected item Press MENU/EXIT or Menu onMonitor twice to exit from the menu OperationsAdjusting the Color Temperature Adjusting the White BalanceBars GainChanging the Picture Mode Changing the Aspect RatioSetting the Receivable Signal Types Setting the RGB Input Other Convenient Functions Showing On-screen DisplaySetting the Auto Sleep Function Confirming the Use TimeConfirm the hour of use Press 5/ to move the cursor 3 to Auto SleepPress 2/3 to select the desired setting Prohibiting the Monitor’s Button OperationsPress 5/∞ to move the cursor 3 to Control Lock Setting the High-Definition Signal Types Press 5/∞ to move the cursor 3 to HD Signal ModeUsing the Pixel Shift Function Mounting the Monitor VerticallyUsing the Power Save Function Resetting All the Setup Menu Settings Preventing the Afterimage EffectRefreshing the Screen Resetting All the Menu Settings Press 5/∞ to move the cursor 3 to all reset on the secondConnecting the Remote Control Cables Turn on all the connected Monitors Press ModeSerial Connections and Operations Assigning ID NumbersOperating the Monitors Simultaneously Operating the Monitors IndividuallyMenu Classifications Main MenuSignal Mode BrightSize Color TempSetup Menu Troubleshooting Sound does not occurYour Name Telephone No Address Specifications Options not supplied RGB aRGB B AudioPin assignment Specifications for terminals Dimensions
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