Technicolor - Thomson TG585 V8 manual Reset the Thomson Gateway via the Reset button

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6 Troubleshooting

Reset the Thomson Gateway via the Reset button

Proceed as follows:

1Make sure the Thomson Gateway is turned on.

2Push the Reset button until the Power LED lights red - this will take about 7 seconds.

3Release the Reset button.

4The Thomson Gateway restarts.

Your system administrator may have disabled the physical reset button of the Thomson

Gateway. In this case, a hardware reset to defaults is not possible.

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Contents Setup and User Guide Page Thomson TG585 Copyright Contents Internet Security Used Symbols Terminology About this Setup and User GuideDocumentation and software updates Typographical ConventionsAbout this Setup and User Guide Installation Main featuresIntroduction Decoupling the voice and DSL signal DSL ServiceWireless connection Before you startInternet connection Wired connectionInstallation methods Installing your Thomson GatewayGuided Installation RequirementsStarting the wizard CD menu Case of problemsProcedure Manual InstallationConnect the Thomson Gateway to your broadband service Power on the Thomson GatewayClick Setup my Thomson Gateway Configure the Thomson GatewayGuided Installation Manual InstallationAdding a New Computer to your Network Ethernet cable Connecting a Computer Using the Ethernet CableThis chapter Thomson Gateway BasicsThomson Gateway LED Behaviour ContentWireless LED Power LEDStatus LEDs Ethernet LEDInternet LED Broadband LEDWPS Button LED WPS buttonWPS Button LED LED Status Description Ethernet LEDsAccessing the Thomson Gateway GUI Access the Thomson Gateway via UPnPThomson Gateway GUI Menu ComponentsContent pane Login sectionLanguage bar Navigation barBacking Up/Restoring your Configuration Backing up your configurationRestoring your configuration Wireless Access WPS button LED is solid green Connecting Your Wireless Client via WPSWPS button LED is blinking red TroubleshootingWhat Network Name Ssid is my Thomson Gateway using? Connecting Your Wireless Client without WPSWhat wireless security is my Thomson Gateway using? Forgot your wireless settings?Configuring the wireless encryption Securing Your Wireless ConnectionEncryption types Which encryption type should I use?Select Use WPA-PSK Encryption Configuring WPA-PSK EncryptionSelect Use WEP Encryption Configuring WEP EncryptionWireless Access Thomson Gateway Tools Feature availabilityUPnP Supported Operating SystemsUPnP and the Thomson Gateway Windows 7/Vista Accessing Your Thomson Gateway with UPnPWindows XP Go to My Network PlacesDisabling this feature On the Windows Start menu, click Settings Control PanelManaging your Internet connection with UPnP Enable/Disable UPnP Configuring UPnP on the Thomson GatewayEnable/Disable Extended Security Extended SecurityInstalling UPnP on Windows XP Start menu, click Settings Control PanelAdding UPnP Adding IGD Discovery and Control Assigning a service HTTP, FTP,... to a Computer IssueSolution Assign a game or application to a local networking device UPnPWhat you need Dynamic DNSOverview Internet SecurityChanging the security level FirewallParental Control Access DeniedAddress-based filtering OptionsAllow access to a specific web site Deny access to a specific web siteRedirect a web site Redirect all web sitesTopics TroubleshootingSetup Troubleshooting Setup CD does not start automaticallyYour Thomson Gateway has not been found General Thomson Gateway Troubleshooting Ethernet LED does not light up Wired Connection TroubleshootingNo Wireless Connectivity Wireless Connection TroubleshootingPoor Wireless Connectivity or Range Change the wireless channelResetting your Thomson Gateway Reset to Factory DefaultsResetting the Thomson Gateway via the Thomson Gateway GUI On the Thomson Gateway menu, click ConfigurationReset the Thomson Gateway via the Reset button Troubleshooting Page Thomson Telecom Belgium