Technicolor - Thomson TG585 V8 manual CD menu, Case of problems

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1Installation

CD menu

On the CD Menu, you can click:

Initial Setup to connect your computer to the Thomson Gateway and configure it.

Reconfigure my Thomson Gateway to fully reconfigure your Thomson Gateway.

If you reconfigure your Thomson Gateway via the CD menu, the Thomson Gateway will be reconfigured from scratch. All your current settings will be lost. If you only want to make small changes to your configuration (e.g. changing the security), we recommended you to do this via the Thomson Gateway GUI. For more information, see “2.2 Thomson Gateway GUI” on page 19.

Setup my computer to connect your computer to the Thomson Gateway network.

View Documentation to view a list of the documentation that is available for your Thomson Gateway. This list will be automatically updated if you are connected to the Internet.

Visit thomson.net to visit the online support sections.

Actual available items may depend on the Setup CD delivered with your Thomson Gateway.

In case of problems

If you encounter problems during this installation please refer to “6.1 Setup Troubleshooting” on page 46.

8	E-DOC-CTC-20090708-0001 v1.0

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Contents Setup and User Guide Page Thomson TG585 Copyright Contents Internet Security Documentation and software updates About this Setup and User GuideUsed Symbols Terminology Typographical ConventionsAbout this Setup and User Guide Introduction InstallationMain features Wireless connection DSL ServiceDecoupling the voice and DSL signal Before you startWired connection Internet connectionInstalling your Thomson Gateway Installation methodsStarting the wizard Guided InstallationRequirements Case of problems CD menuConnect the Thomson Gateway to your broadband service Manual InstallationProcedure Power on the Thomson GatewayConfigure the Thomson Gateway Click Setup my Thomson GatewayAdding a New Computer to your Network Guided InstallationManual Installation Connecting a Computer Using the Ethernet Cable Ethernet cableThomson Gateway Basics This chapterContent Thomson Gateway LED BehaviourStatus LEDs Power LEDWireless LED Ethernet LEDBroadband LED Internet LEDWPS Button LED WPS Button LEDWPS button Ethernet LEDs LED Status DescriptionThomson Gateway GUI Accessing the Thomson Gateway GUIAccess the Thomson Gateway via UPnP Components MenuLanguage bar Login sectionContent pane Navigation barRestoring your configuration Backing Up/Restoring your ConfigurationBacking up your configuration Wireless Access Connecting Your Wireless Client via WPS WPS button LED is solid greenTroubleshooting WPS button LED is blinking redWhat wireless security is my Thomson Gateway using? Connecting Your Wireless Client without WPSWhat Network Name Ssid is my Thomson Gateway using? Forgot your wireless settings?Encryption types Securing Your Wireless ConnectionConfiguring the wireless encryption Which encryption type should I use?Configuring WPA-PSK Encryption Select Use WPA-PSK EncryptionConfiguring WEP Encryption Select Use WEP EncryptionWireless Access Feature availability Thomson Gateway ToolsUPnP and the Thomson Gateway UPnPSupported Operating Systems Windows XP Accessing Your Thomson Gateway with UPnPWindows 7/Vista Go to My Network PlacesManaging your Internet connection with UPnP Disabling this featureOn the Windows Start menu, click Settings Control Panel Enable/Disable Extended Security Configuring UPnP on the Thomson GatewayEnable/Disable UPnP Extended SecurityAdding UPnP Installing UPnP on Windows XPStart menu, click Settings Control Panel Adding IGD Discovery and Control Solution Assigning a service HTTP, FTP,... to a ComputerIssue UPnP Assign a game or application to a local networking deviceDynamic DNS What you needInternet Security OverviewFirewall Changing the security levelAddress-based filtering Access DeniedParental Control OptionsRedirect a web site Deny access to a specific web siteAllow access to a specific web site Redirect all web sitesTroubleshooting TopicsYour Thomson Gateway has not been found Setup TroubleshootingSetup CD does not start automatically General Thomson Gateway Troubleshooting Wired Connection Troubleshooting Ethernet LED does not light upPoor Wireless Connectivity or Range Wireless Connection TroubleshootingNo Wireless Connectivity Change the wireless channelResetting the Thomson Gateway via the Thomson Gateway GUI Reset to Factory DefaultsResetting your Thomson Gateway On the Thomson Gateway menu, click ConfigurationReset the Thomson Gateway via the Reset button Troubleshooting Page Thomson Telecom Belgium