Technicolor - Thomson TG585 V8 Reset to Factory Defaults, Resetting your Thomson Gateway, Methods

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6Troubleshooting

6.5Reset to Factory Defaults

Resetting your Thomson Gateway

If at some point you can no longer connect to the Thomson Gateway or you want to make a fresh install, it may be useful to perform a reset to factory defaults.

Warning

A reset to factory default settings deletes all configuration changes you made. Therefore, after the reset, a reconfiguration of your Thomson Gateway will be needed.

Also your wireless clients will have to be re-associated, as described in “3 Wireless Access” on page 23.

Methods

You can choose between:

Resetting the Thomson Gateway via the Thomson Gateway GUI

Reset the Thomson Gateway via the Reset button

Resetting the Thomson Gateway via the Thomson Gateway GUI

Proceed as follows:

1Browse to the Thomson Gateway GUI.

2On the Thomson Gateway menu, click Configuration.

3In the Pick a task list, click Reset my Thomson Gateway.

4The Thomson Gateway restores the initial configuration and restarts.

5The Thomson Gateway returns to the Thomson Gateway home page (unless the IP address of your computer is not in the same subnet as the default IP address of the Thomson Gateway, being 192.168.1.254).

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Contents Setup and User Guide Page Thomson TG585 Copyright Contents Internet Security About this Setup and User Guide Used Symbols TerminologyDocumentation and software updates Typographical ConventionsAbout this Setup and User Guide Introduction InstallationMain features DSL Service Decoupling the voice and DSL signalWireless connection Before you startWired connection Internet connectionInstalling your Thomson Gateway Installation methodsStarting the wizard Guided InstallationRequirements Case of problems CD menuManual Installation ProcedureConnect the Thomson Gateway to your broadband service Power on the Thomson GatewayConfigure the Thomson Gateway Click Setup my Thomson GatewayAdding a New Computer to your Network Guided InstallationManual Installation Connecting a Computer Using the Ethernet Cable Ethernet cableThomson Gateway Basics This chapterContent Thomson Gateway LED BehaviourPower LED Wireless LEDStatus LEDs Ethernet LEDBroadband LED Internet LEDWPS Button LED WPS Button LEDWPS button Ethernet LEDs LED Status DescriptionThomson Gateway GUI Accessing the Thomson Gateway GUIAccess the Thomson Gateway via UPnP Components MenuLogin section Content paneLanguage bar Navigation barRestoring your configuration Backing Up/Restoring your ConfigurationBacking up your configuration Wireless Access Connecting Your Wireless Client via WPS WPS button LED is solid greenTroubleshooting WPS button LED is blinking redConnecting Your Wireless Client without WPS What Network Name Ssid is my Thomson Gateway using?What wireless security is my Thomson Gateway using? Forgot your wireless settings?Securing Your Wireless Connection Configuring the wireless encryptionEncryption types Which encryption type should I use?Configuring WPA-PSK Encryption Select Use WPA-PSK EncryptionConfiguring WEP Encryption Select Use WEP EncryptionWireless Access Feature availability Thomson Gateway ToolsUPnP and the Thomson Gateway UPnPSupported Operating Systems Accessing Your Thomson Gateway with UPnP Windows 7/VistaWindows XP Go to My Network PlacesManaging your Internet connection with UPnP Disabling this featureOn the Windows Start menu, click Settings Control Panel Configuring UPnP on the Thomson Gateway Enable/Disable UPnPEnable/Disable Extended Security Extended SecurityAdding UPnP Installing UPnP on Windows XPStart menu, click Settings Control Panel Adding IGD Discovery and Control Solution Assigning a service HTTP, FTP,... to a ComputerIssue UPnP Assign a game or application to a local networking deviceDynamic DNS What you needInternet Security OverviewFirewall Changing the security levelAccess Denied Parental ControlAddress-based filtering OptionsDeny access to a specific web site Allow access to a specific web siteRedirect a web site Redirect all web sitesTroubleshooting TopicsYour Thomson Gateway has not been found Setup TroubleshootingSetup CD does not start automatically General Thomson Gateway Troubleshooting Wired Connection Troubleshooting Ethernet LED does not light upWireless Connection Troubleshooting No Wireless ConnectivityPoor Wireless Connectivity or Range Change the wireless channelReset to Factory Defaults Resetting your Thomson GatewayResetting the Thomson Gateway via the Thomson Gateway GUI On the Thomson Gateway menu, click ConfigurationReset the Thomson Gateway via the Reset button Troubleshooting Page Thomson Telecom Belgium