Sharp FODC550 operation manual Troubleshooting and Maintenance, Display Messages

Page 71

8

Chapter 8

TROUBLESHOOTING AND MAINTENANCE

Problems related to general use of the machine, the copy function, and software setup are explained here. Be sure to check the problem carefully before calling for service, as many problems can be solved by the user.

If you are unable to solve the problem, turn off the main switch, unplug the power cord from the outlet, and contact your SHARP authorized dealer.

Note

For problems related to the fax, printer and scanner functions, see the

corresponding operation manuals.

 

DISPLAY MESSAGES

When the following indicators light up or blink on the operation panel or the following alphanumeric codes appear in the display, solve the problem immediately referring to both the table below and the indicated page.

Note

Be sure to use only genuine SHARP parts and supplies.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Indication

Cause and remedy

Page

 

 

Lamp indicator

Display

 

 

 

 

 

 

 

 

 

 

BYPASS : ADD

 

 

 

 

 

Tray

 

 

PAPER

The indicated paper tray is not closed,

 

 

 

 

 

 

TRAY<*> : ADD

 

 

 

 

location

Blinks

is closed incorrectly, or has run out of

15

 

 

 

PAPER

 

 

 

indicator

 

 

paper. (The tray is indicated in <*>.)

 

 

 

 

 

 

 

 

 

 

 

 

 

CLOSE PAPER

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TRAY<*>

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CLEAR PAPER

A paper misfeed has occurred.

 

 

 

 

 

 

 

JAM.

Remove the misfeed as explained in

79

 

 

 

 

 

 

SPF/RSPF JAM.

"MISFEED REMOVAL".

 

 

 

 

 

 

 

FRONT OR SIDE

 

 

 

 

 

 

 

 

COVER OPEN.

The cover is open. Close the cover.

-

 

 

 

 

 

 

CLOSE COVERS.

 

 

 

 

 

 

 

 

CLOSE THE SPF/

The RSPF cover is open. Close the RSPF

82

 

 

 

 

 

 

RSPF COVER.

cover.

 

 

 

 

 

 

 

 

 

 

 

 

 

REPLACE THE TD

The TD cartridge is empty. Replace the

84

 

 

 

Error

 

 

 

 

8

Blinks

CARTRIDGE.

TD cartridge with a new cartridge.

 

 

indicator

 

 

 

 

 

 

When [L1-00] appears, the scan head

 

 

 

 

 

 

 

locking switch is locked. Turn off the

83

 

 

 

 

 

 

power, release the scan head locking

 

 

 

 

 

 

 

SYSTEM ERROR

switch, and turn the power back on.

 

 

 

 

 

 

 

The machine will not function. Turn the

 

 

 

 

 

 

 

[XX - XX] REFER

power switch off, wait about 10 seconds,

 

 

 

 

 

 

 

TO USER GUIDE

 

 

 

 

 

 

 

and then turn on the switch again. If this

-

 

 

 

 

 

 

 

 

 

 

 

 

 

 

does not clear the error, remove the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

power cord from the outlet, and contact

 

 

 

 

 

 

 

 

your SHARP authorized dealer.

 

 

 

 

69

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Page 70 Page 72
Contents FO-DC550 Checks Passports Drivers licenses For Your RecordsContents Index User Programs Selecting a Setting for a User ProgramSpecifications Software License Material Safety Data Sheet 10cm 20cm Important points when selecting an installation siteDo not install your machine in areas that are Supply and Consumables Trademark acknowledgementsUSB 2.0 compatible Safety precautionsEnvironmental Information Conventions used in this manual and online manual Using the manualOnline Manual on the accessory CD-ROM IntroductionMain Features Environment and people friendly design Fax function Laser printer functionColor scanner function Network connection optionPart Names PreparationsOperation panel Clear ALL key Copy Ratio keyPress to select an enlargement or reduction ratio Language setting Power on and OFFPower on Turn the power switch to the on positionAuto power shut-off mode Power offPower save modes Preheat modePaper Paper type Size Weight CapacityLoading Paper Or curled edges Follow these guidelines when using special papersLoading the Paper Tray Special papersGently push the paper tray back into the machine Paper size, change the paper size setting as explainedChanging a Trays Paper Size Setting p.19 Envelopes Important points when inserting paper in the bypass trayBypass Feed including special paper Press the Tray Select key to select the bypass tray Loading paper in the bypass trayOpen the bypass tray and extend the tray Press the Menu key Changing a Trays Paper Size SettingFollow these steps to change a trays paper size setting Select the tray, and then pressCopying books or originals with folds or creases Using the document glassMaking Copies Normal CopyingPlaced at once Using the RspfDefault output mode will be non-sort mode. p.65 Document feeder trayPaper output tray extension Stream feeding modeOriginals that cannot be used in the Rspf Capacity of paper output trayPress the numeric keys to set the number of copies Setting the number of copiesSelecting the Tray Press the Tray Select keyMaking a Copy Darker or Lighter REDUCTION/ENLARGEMENT/ZOOM Selecting a preset ratioFine adjustment of the ratio Use the key or the key for fine adjustmentRspf Convenient Copy FunctionsAutomatic TWO-SIDED Copying If you need to clear the data scanned into memory, press Clear key . When the Clear key is pressed,Number of copies setting is also cleared Press the Enter key Place the originals in the RSPF. p.21Press the Enter key Sort copy Sort CopySort appears and then press Copies of multiple original pages can be sorted into setsOffset function during sort copy Place the originals. p.21If the memory becomes full 1 copy Copying Multiple Originals Onto a Single Sheet of PaperSetting is also cleared 2IN1 appears and then press Place the originals. p.21 Press the E-SORT/SP.FUN key untilRspf AB Creating Margins When CopyingMargin shift Place the originals Press the E-SORT/SP.FUN key untilTo cancel margin shift mode, press the Clear ALL key Sharpdesk SET UP the SoftwareSoftware for FO-DC550 MFP driverMFP Driver Button Cable Operating system Before InstallationInstallation environment and usable software Hardware and software requirementsThen install it using the new connection method Installing the SoftwareStandard Installation USB only Double-click the setup iconWhen the Finish screen appears, click the Close button SET UP the SoftwareWindows XP USB/Parallel This completes the installation of the softwareInstall the USB 2.0 Composite Device Welcome window will appear. Click the Next button SET UP the Software Connect the USB/parallel cable p.55 Windows 98/Me/2000 USB SET UP the Software Windows 95/98/Me/NT 4.0/2000 Parallel Select LPT1 for the printer port Is connected to the same network Using the machine as a shared printerPerform steps 2 through 7 in Custom Installation p.40 p.41 Click the MFP Driver button You will return to the window of . Click the Close button That you are using and click the Next buttonPrinter port selection window, verify the network printer That is shared and whether the machine is to be used asWindows XP Setting UP Button ManagerSET UP the Software Click view all Control Panel options Windows 98/Me/2000Select Sharp FO-DC550 and click the Properties button Select Sharp Button Manager F in Send to this application Connecting a USB cable Connecting the Machine to Your ComputerConnecting a parallel cable User programs p.66 System requirements for USB 2.0 Hi-Speed modeFollowing system is required to use USB 2.0 Hi-Speed mode Make sure that paper is loaded in the tray Using the Printer ModeBasic Procedure for Printing Canceling a print jobScanning from the operation panel of the machine Using the Scanner ModeScanning Using the Keys on the Machine Modes Copying Printing Scanning Scanning from Your ComputerOperation in COPY, PRINTER, and Scanner Modes Button Manager scan menuClick to read the online manual HOW to USE the Online ManualInstalling Acrobat Reader Follow the on-screen instructions to install Acrobat ReaderUser Programs User SettingsCopy mode Pattern MIN50% OFF300dpi HI-SPEEDEnglish NormalLOW American FULL-SPEED Print modePress the Menu key and then press the Enter key Selecting a Setting for a User ProgramAppears. Adjust the exposure and press the Enter key AUTO/TEXT/PHOTO Auto Base settingsKey entry beep One beep Base setting beep Invalid key beepDisplay Messages Troubleshooting and MaintenanceIndication Cause and remedy Lamp indicator Display TD Cartridge Install a TDReplace DrumToo light Troubleshooting the MachineSelect the correct original type for Original Copies are too dark orTroubleshooting and Maintenance Paper misfeed Problem Cause and solution Misfeed occurPaper is outside of the specified Size and weight range Paper is not loaded properlyMemory FULL, Press Start to Then set the paper sizeClick the start button and then click Control Panel Problems During Setup of the SoftwareMFP driver cannot be installed Windows 2000/XP Click Performance and Maintenance, and then click SystemDevice Manager tab Plug and play screen does not appear USB onlyClick the icon beside Universal Serial Bus controllers Click the Ports tab Click System, click the Hardware tab, and click the DeviceManager button Click Icon beside Other DevicesIf you need to remove the software, follow these steps Setting of the other printer back to LPT1Removing the software Click Add or Remove ProgramsMisfeed in the paper feed area p.80 Misfeed RemovalMisfeed in the paper feed area Misfeed in the fusing areaMisfeed in the transport area Document feeder cover Misfeed in the RspfLockUnlock Scan Head Locking SwitchTD Cartridge Replacement Gently insert the TD cartridge until it Locks into place Gently pull the TD cartridgeOut while pressing the lock Release button While pushing the lock release buttonTroubleshooting and Maintenance Doing so may cause smudges on the copies Drum Cartridge ReplacementExternal light Press the key or key to display the count of each function Checking the Total CountDocument glass and the back side of the Rspf Cleaning the MachineWipe the cabinet with a soft, clean cloth CabinetTransfer charger Supply Part number Usable life About SuppliesTD cartridge and drum cartridge Supply listSheet Paper Feed Unit AR-D16 System ConfigurationOptional Equipment Network Expansion KIT AR-NB2 NParallel interface cable Using the AR-D16 with the printer functionInterface cable USB interface cableAppendix SpecificationsPower consumption Fusing systemResolution Power supplyInterface Printer FunctionPrint speed EmulationScanner Function Paper capacity Paper weightSheet paper feed unit AR-D16 Paper sizeSoftware License 100 Limited Warranty on MediaComposition / Information on Ingredients 101Product and Company Identification 102 Stability and Reactivity 103Exposure Controls / Personal Protection Physical and Chemical Properties104 105 106 107 108 Date Rivised Mar Date Issued Sep Msds No. F-31231109 SymbolsIndex 110 111 112 Battery Disposal 2004E KS1 TINSE1323QSZZ FO-DC550
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