Sharp AL-2040, AL-2020 operation manual Troubleshooting the Unit

Page 64

8 TROUBLESHOOTING THE UNIT

This chapter describes misfeed removal and troubleshooting.

For problems with the printer function or the scanner function, see the online manual or the Help file for the printer/scanner driver.

TROUBLESHOOTING

If any problem occurs, check the list below before your authorised service representative.

Problem

Possible cause

Solution

Page

 

Unit plugged in?

Plug the unit into a grounded outlet.

12

 

 

 

 

Unit does not

Power switch on?

Turn the power switch on.

12

 

 

 

Side cover closed securely?

Gently close the side cover.

10

operate.

 

 

 

 

Front cover closed?

Gently close the front cover and then

10

 

 

close the side cover.

 

 

 

 

 

 

 

 

Is the original placed face

Place the original face down on the

 

 

down on the document

document glass or face up in the

47, 48

Blank copies

glass or face up in the SPF?

SPF.

 

 

Is the scan head locking

Unlock the scan head locking switch.

9

 

switch locked?

 

 

 

 

 

 

 

 

 

Is original image too dark or

Adjust the exposure manually.

49

 

too light?

 

 

 

 

Copies are too

 

 

 

Is the unit in the automatic

Adjust the automatic exposure level.

50

dark or too light.

exposure mode?

 

 

 

 

 

 

 

 

Is the unit in the photo

Cancel the photo exposure mode.

49

 

exposure mode?

 

 

 

 

 

 

 

 

Dust, dirt,

Document glass or SPF dirty?

Clean regularly.

60

smudges appear

 

 

 

Original smudged or blotchy?

Use a clean original.

–

on copies.

 

 

 

 

 

 

 

 

 

Striped copies

Is transfer charger clean?

Clean the transfer charger.

61

 

 

 

 

 

Non-standard paper used?

Use standard paper. If using special

 

 

 

papers, feed the paper through the

14

 

 

multi-bypass tray.

 

 

 

 

 

 

Paper curled or damp?

Store paper flat in the wrapper in a

–

Paper misfeeds

 

dry location.

 

 

frequently.

Pieces of paper inside unit?

Remove all pieces of misfed paper.

64

 

Paper guides in the paper

Set the guides properly depending on

15, 18

 

tray not set properly?

the paper size.

 

 

Too much paper in the paper

Remove excessive paper from the

15, 17

 

tray or multi-bypass tray?

tray.

 

 

 

 

 

 

 

Is the paper too heavy?

Use paper within the specified range.

14

 

 

 

 

 

The fusing temperature is

In the user programs, set "Fusing

 

Images rub off the

not appropriate.

temperature setting when the bypass

56

 

tray is used" (program 29) to "2 (High)".

 

copy easily.

 

 

 

Paper damp?

Replace with dry paper. If the unit is

 

 

 

not used for long time, remove the

73

 

 

paper from the paper tray and store it

 

 

 

 

 

in its wrapper in a dry location.

 

 

 

 

 

Printing is not

The fusing temperature is

In the user programs, set "Fusing

 

uniform between the

not appropriate.

temperature setting when the bypass

56

edges of the paper

 

tray is used" (program 29) to "1 (Low)".

 

 

and the center.

 

 

 

 

 

 

 

62

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Contents AL-2020 AL-2040 Bank drafts Important points when selecting an installation site Do not install your unit in areas that areSupply and Consumables Be sure to allow the required space aroundTrademark acknowledgements Software LicenseLaser information Contents Online manual Using the ManualsConventions used in this manual and online manual Part Names SPF AL-2040Original to copy key and indicators Operation PanelSetting UP the Unit Setup ProcedureChecking Packed Components and Accessories Preparing the Unit for InstallationAL-2020 AL-2040 Release the scan head locking switch LockUnlockInstalling the TD Cartridge Gently insert the TD cartridgePage Connecting the Power Cord Initial settings of operation panel Power off methodsAbout the scan head Type of paper Type of media Size Weight Feeding PaperLoading the Paper Tray Gently push the paper tray back into the unit Multi-bypass tray Open the multi-bypass tray and extend the trayPress the tray select key to select the multi-bypass tray Paper must be fed narrow side into the feed slotSoftware MFP driverSharpdesk Button ManagerBefore Installation Installation environment and usable softwareHardware and software requirements 2000/XP/VistaInstalling the Software Using the machine with a USB connectionClick the MFP Driver button Computer and click Select Connected to thisAL-2020 AL-2040 When installing is finished, click the Close button This completes the installation of the softwareUsing the machine as a network printer AL-2040 only Connecting a USB cableInsert the LAN cable into the LAN connector on the machine Set the IP Address LPR TCP/IP direct printing Enter the IP address, subnet mask, and default gatewayClick the Printer Driver button Page Using the machine as a shared printer Click the Printer Driver button Sharing the printer using windows networking AL-2040 You will return to the window of . Click the Close buttonThis completes the installation of the software Indicators on the Operation Panel Start indicatorOnline indicator Power save indicatorOpening the printer driver from the start menu Using the Printer ModeClick Printing Preferences button in the General tab How to print Using the Button Manager Using the Scanner ModeSetting up the Button Manager Windows XP/Vista Select Sharp AL-xxxx, and click the Properties button Windows 98/Me/2000Properties screen, click Events tab Scan Button Destination Setting Dialog Box Flow of the Button Manager setting Scanner Event Using the Scan key to begin scanning Press the Scan keyPress the right copy quantity Application Application launched NumberOpening the scanner driver and scanning from your computer Press the start KeyScan is started Select a name, format, and folder for the scanned image Scanning with the Scanner and Camera Wizard in Windows XPClick Finish in the screen that appears HOW to USE the Online Manual Select the copy settings Copy FlowPlace the original Start copyingUsing the document glass Original PlacementAbout interrupt copying Using the SPF AL-2040 Document feeder trayExposure ADJUSTMENT/PHOTO Copying Exposure adjustmentPhoto mode SET the Copy QuantityAutomatic exposure adjustment REDUCTION/ENLARGEMENT/ZOOM Selecting the Paper TraySet the reduction/enlargement ratio Press the tray select keySpecial Functions TWO Sided CopyingWhen copying in a one-sided to two-sided mode Using the document glass Press the start keyToner Save Mode Description of Other Special FunctionsSetting the user programs User ProgramsPress the light key to return to the normal copy mode Program Mode ParametersDisplaying Total Number of Copies Example Total number of copies is 1,234TD Cartridge Replacement Gently pull the TD cartridge outWhile pressing the lock release Button Lock release buttonGently pull the cartridge out. Dispose Drum Cartridge ReplacementOld drum cartridge Accordance with local regulations Page Cabinet Cleaning the UnitDocument glass and the back side of the SPF Transfer charger Troubleshooting the Unit TroubleshootingStatus Indicators Indication Cause and remedyMisfeed Removal Misfeed in the paper feed area Lower the fusing unit release Misfeed in the fusing areaLever Lower the fusing unit release lever Misfeed in the transport areaOpen the front cover Rotate the roller rotating Knob in the directionMisfeed in the SPF AL-2040 Press the copy ratio display % key Specifications AppendixAL-2020 AL-2040 Bit depth About Supplies and Options Supply listInterface cable USB interface cableMoving and Storing the Unit Moving instructionsProper storage Store the supplies in a location that isMaterial Safety Data Sheet Hazards Identification Exposure Controls / Personal Protection Ecological Information Msds No. F-31231 2/4 Toner Date Revised Mar Date Issued Sep Msds No. F-31231 Drum replacement required Indicator IndexMFP driver Index by Purpose Other Countries outside the EU Class Laser Product Laser Klasse Sharp Manufacturing France S.A AL-2020/AL-2040v1
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AL-2040, AL-2020 specifications

The Sharp AL-2020 and AL-2040 are compact, multifunctional black-and-white copiers designed for small to mid-sized office environments. Known for their versatility and reliability, these models have become popular choices for businesses looking to enhance efficiency and output quality.

One of the standout features of both the AL-2020 and AL-2040 is their impressive printing and copying speed. The AL-2020 offers a speed of up to 20 pages per minute, while the AL-2040 enhances this capability with a speed of up to 40 pages per minute, catering to higher volume environments. This efficiency helps reduce wait times, allowing users to focus on other important tasks.

Both models are equipped with a user-friendly control panel that makes navigation easy. The LCD display provides clear visibility of settings, making it simple for users to adjust configurations and monitor the copier's status. Additionally, the AL-2040 features advanced finishing options, allowing users to execute tasks such as double-sided printing and stapling with ease, enhancing its utility within any office setting.

The Sharp AL-2020 and AL-2040 also incorporate advanced technologies that ensure outstanding print quality. With a resolution of 600 x 600 dpi, users can expect sharp text and detailed graphics, making these machines suitable for professional documents, presentations, and reports.

Another significant characteristic of these copiers is their environmental consideration. Both models feature low-energy consumption during operation and standby modes, contributing to a greener office environment. Sharp has also integrated long-life consumables into these models, which not only reduce waste but also lower the total cost of ownership.

Moreover, the AL-2040 comes with network printing capabilities, allowing multiple users within a network to share the device seamlessly. This feature is particularly beneficial in collaborative office settings where shared resources are essential.

Lastly, ease of maintenance is a key characteristic of the Sharp AL-2020 and AL-2040. Designed for straightforward servicing, these copiers minimize downtime and ensure smooth operation, making them reliable partners for any business looking to streamline its document management processes. With competitive features and robust performance, the Sharp AL-2020 and AL-2040 stand out as reliable solutions for modern office needs.
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