Sharp AL-1555, AL-1553, AL-1552 operation manual Troubleshooting the Unit

Page 63

8 TROUBLESHOOTING THE UNIT

This chapter describes misfeed removal and troubleshooting.

For problems with the printer function or the scanner function, see the online manual or the Help file for the printer/scanner driver.

TROUBLESHOOTING

If any problem occurs, check the list below before contacting your authorised service representative.

Problem	Possible cause	Solution	Page
	Unit plugged in?	Plug the unit into a grounded outlet.	12
Unit does not	Power switch on?	Turn the power switch on.	12
Unit does not	Side cover closed securely?	Gently close the side cover.	10
operate.	Side cover closed securely?	Gently close the side cover.	10
	Front cover closed?	Gently close the front cover and then	10
		close the side cover.	10
		close the side cover.
Blank copies	Is the original placed face	Place the original face down on the
Blank copies	down on the original table or	original table or face up in the SPF/	47, 48
	face up in the SPF/RSPF?	RSPF.
	Is original image too dark or	Adjust the exposure manually.	49
	too light?		49
	too light?
Copies are too	Is the unit in the automatic	Adjust the automatic exposure level.	50
dark or too light.	exposure mode?		50
dark or too light.	exposure mode?
	Is the unit in the photo	Cancel the photo exposure mode.	49
	exposure mode?		49
	exposure mode?
Dust, dirt,	Original table or original	Clean regularly.	59
Dust, dirt,	cover dirty?		59
smudges appear	cover dirty?
smudges appear	Original smudged or	Use a clean original.
on copies.	Original smudged or	Use a clean original.	–
on copies.	blotchy?		–
	blotchy?

Striped copies	Is transfer charger clean?	Clean the transfer charger.	60
	Non-standard paper used?	Use standard paper. If using special
		papers, feed the paper through the	14
		single bypass/multi-bypass tray.
	Paper curled or damp?	Store paper flat in the wrapper in a	–
		dry location.	–
Paper misfeeds		dry location.
Paper misfeeds	Pieces of paper inside unit?	Remove all pieces of misfed paper.	63
frequently.	Pieces of paper inside unit?	Remove all pieces of misfed paper.	63
frequently.	Paper guides in the paper	Set the guides properly depending on	15, 17
	Paper guides in the paper	Set the guides properly depending on	15, 17
	tray not set properly?	the paper size.
	Too much paper in the	Remove excessive paper from the		8
	paper tray or multi-bypass	tray.	15, 17
	tray?
	Is the paper too heavy?	Use paper within the specified range.	14
Images rub off the	Paper damp?	Replace with dry paper. If the unit is
copy easily.		not used for long time, remove the	71
copy easily.		paper from the paper tray and store it	71
		paper from the paper tray and store it
		in its wrapper in a dry location.

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Contents AL-1552 AL-1553 AL-1555 Class Laser Product Laser Klasse Do not install your unit in areas that are Important points when selecting an installation siteDo not touch the surface green portion of the drum cartridge Trademark acknowledgementsContents Using the Manuals Online manualConventions used in this manual and online manual Part Names Original coverInterface Operation Panel Original to copy key and indicators Two-sided copies fromSetup Procedure Setting UP the UnitPreparing the Unit for Installation Checking Packed Components and AccessoriesLockUnlock Release the scan head locking switchInstalling the TD Cartridge Page Power on Connecting the Power CordPower off methods Initial settings of operation panelAbout the scan head Paper Type of paper Type of media Size Weight FeedingLoading the Paper Tray Gently push the paper tray back into the unit Multi-bypass tray AL-1553, AL-1555 Open the multi-bypass tray and extend the trayPress the tray select key to select the multi-bypass tray Single bypass AL-1552 Select copy settings before you begin the copy jobUsing copy mode Using printer modeButton Manager Software for the Sharp Personal MFP SeriesMFP driver SharpdeskBefore Installation Hardware and Software RequirementsMFP Driver Button Operating Interface Reference pages for how to install Flow of installationInstalling the Software Installing onto Windows XP USB/parallel interfaceDouble-click the setup icon Button Manager installer will start Setup program will start to copy the files Begin installation of the printer driver Begin installation of the scanner driverInstalling onto Windows 98/Me/2000 USB interface Copying files for MFP driver installation You have completed the installation of the software Windows 95/NT Establish the printer settings and click the Next button Setup program will start to copy the files Power save indicator Indicators on the Operation PanelStart indicator Online indicatorClick Printing Preferences button in the General tab Using the Printer ModeHow to print Opening the printer driver from the start menuPage Using the Scanner Mode Using the Button ManagerSetting up the Button Manager Windows 98/Me/2000 Flow of the Button Manager setting Scan Parameter Settings Dialog BoxScanner AL Event Using the Scanner key to begin scanning Press the Scanner keyApplication Application launched Number Press the start Key Opening the scanner driver and scanning from your computerButton Select Sharp Personal MFP Series, and click the SelectScanning with the Scanner and Camera Wizard in Windows XP Select a name, format, and folder for the scanned imageClick Finish in the screen that appears HOW to USE the Online Manual Installing Acrobat ReaderClick the to read the online manual Using Other Installed Drivers Connecting the Interface Cable Connecting the USB interface cableConnecting the parallel interface cable Place the original Select the copy settingsIf you are using the single bypass Copy FlowOriginal Placement Using the original tableAbout interrupt copying Setting a large original AL-1552 Using the SPF/RSPFOriginal feeder tray SET the Copy Quantity Exposure ADJUSTMENT/PHOTO CopyingExposure adjustment Stream feeding modeAutomatic exposure adjustment Press the tray select key REDUCTION/ENLARGEMENT/ZOOMSelecting the Tray AL-1553, AL-1555 Set the reduction/enlargement ratioMaking two-sided copies TWO Sided CopyingSelect the copy settings. See SET the Copy Quantity Description of Special Functions Toner Save ModeUser Programs Canceled as desiredDisplaying Total Number of Copies Program Mode ParametersLock release button TD Cartridge ReplacementGently pull the TD cartridge out While pressing the lock releaseGently pull the cartridge out Drum Cartridge ReplacementCabinet Cleaning the UnitTransfer charger Troubleshooting Troubleshooting the UnitIndication Cause and remedy Status IndicatorsPaper feed area. p.66 Misfeed RemovalMisfeed in the paper feed area Misfeed in the fusing areaRotate the feeding roller Direction of the arrow Lower the fusing unit release leverMisfeed in the transport area Open the front coverMisfeed in the SPF AL-1553, Rspf AL1555 Misfeed in the lower paper feed area AL-1555AL-1555 Appendix SpecificationsSharp GDI Parallel interface cable About Supplies and OptionsSupply list Interface cableStore the supplies in a location that is Moving and Storing the UnitMoving instructions Proper storageIndex Drum replacement required IndicatorMFP driver Index by Purpose Software License Limited Warranty on Media Material Safety Data Sheet Material Safety Data Sheet 3/4 Material Safety Data Sheet 1/4 FIRST-AID Measures Ecological Information Msds No. F-30831 Other Countries outside the EU GREEN-AND-YELLOW

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