Sharp PN-R603, PN-R703 operation manual Troubleshooting

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Troubleshooting

If you are experiencing any problem with your display, before calling for service, please review the following troubleshooting tips.

There is no picture or sound.

•Is the power cord disconnected? (See page 13.)

•Is the main power switch off? (See page 16.)

•Is the monitor in standby mode (the power LED illuminating in orange)? (See page 16.)

•Make sure correct input mode is selected. (See page 18.)

•If any external equipment is connected, make sure the equipment is operating (playing back).

Remote control does not work.

•Are the batteries inserted with polarity (+,-) aligned? (See page 15.)

•Are the batteries exhausted?

•Point the remote control unit toward the monitor’s remote control sensor. (See page 15.)

•Is the menu display hidden or is operation disabled? (See page 32.)

Sound from left and right speakers is reversed. Sound is heard from only one side.

•Are audio cables connected properly?

•Check the setting of BALANCE for AUDIO menu. (See page 24.)

There is a picture but no sound.

•Is the sound muted?

•Make sure the volume is not set to minimum.

•Are audio cables connected properly?

•Is the setting of AUDIO SELECT on the SETUP menu correct? (See page 24.)

Unstable video.

•The signal may be incompatible.

•Try the automatic screen adjustment when the

D-SUB[RGB] or DVI-I (analog) are used.

The video from the PC/AV HDMI input terminal does not appear properly.

•Is the setting for HDMI1 or HDMI2 of INPUT SELECT on the SETUP menu correct? (See page 24.)

•Is the HDMI cable HDMI standard compliant? The monitor will not work with cables that are not standard compliant.

•Is the input signal compatible with this monitor? (See page 59.)

The video from the DVI-I input terminal does not appear properly.

•Is the setting for EDID SELECT (DVI-I) of INPUT SELECT on the SETUP menu correct? (See page 24.)

•Is the input signal compatible with this monitor? (See page 59.)

•Turn off the power to the connected equipment and then turn the power on again.

•If the monitors are connected in a daisy chain, turn off the power to all the monitors connected in a daisy chain and then turn the power on again.

The video from PC/AV D-Sub input terminal does not appear correctly.

•Is the setting for D-SUB of INPUT SELECT on the SETUP menu correct? (See page 24.)

•Is the input signal compatible with this monitor? (See page 59.)

The video from the DisplayPort does not appear properly.

•Is the input signal compatible with this monitor? (See page 59.)

Control buttons do not work.

There is no picture.

•Load noises from outside may be interfering with normal operation. Turn off the power and turn it on after waiting at least 5 seconds, and then check the operation.

The input mode changes automatically.

•When the AUTO INPUT CHANGE is ON and no signal is present in a selected input mode, the AUTO INPUT

CHANGE automatically changes the selected mode to a mode where a video signal is present.

The input mode may change in the following cases:

-When a computer is in standby mode.

-When video play is stopped with a playback device.

Power LED flashes red.

“STATUS [xxxx]” appears in the corner of the screen.

•Hardware has a problem. Turn off the monitor and request repair from your SHARP dealer.

(When STATUS ALERT is set to OSD & LED. This varies depending on the setting.)

When “AUTO DIMMING” is displayed.

•When the internal temperature of the monitor rises excessively, the brightness of the backlight automatically decreases in order to prevent a further temperature rise. If

you attempt to use to adjust the brightness while the monitor is in this state, “AUTO DIMMING” is displayed

and you cannot change the brightness.

• Remove the cause of the excessive temperature rise.

The monitor makes a cracking sound.

•You may occasionally hear a cracking sound from the monitor. This happens when the cabinet slightly expands and contracts according to change in temperature. This does not affect the monitor’s performance.

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Contents PN-R703 PN-R603 Model No Serial No A. onlyRefer Servicing to Qualified Service Personnel Important InformationDear Sharp Customer Safety Precautions Tips and Safety Instructions Necessary to replace the LED backlightFor the monitor in landscape orientation For the monitor in portrait orientationContents Supplied ComponentsPart Names NFront viewNRear view Power button See Mute button See Part Names NRemote control unitSignal transmitter Return button See Size button SeeConnecting Peripheral Equipment 11 EConnection with a PC or AV equipment Connecting Peripheral Equipment Connecting the Power Cord 13 EBinding Cables Cable Cable clamp attachmentRemote control operation range Preparing the Remote Control UnitInstalling the batteries 15 ETurning power on/off Turning Power On/OffTurning on the main power Main power switchTurning Power On/Off Disabling power on/off operationsNDate/time setting 17 EBasic Operation Wide Zoom Normal Basic Operation NSwitching the screen size19 E Dot by DotNExample of operation Menu ItemsDisplaying the menu screen NMenu screen displayMenu Items 21 EMenu item details NSCREENMenu Items NPICTURE 3D-Y/C D-SUBVIDEO 23 EAdvanced Display Color PatternNSETUP Menu Items NAUDIO25 E Menu Items NMONITOR 27 E Menu Items NMULTI/PIPMenu Items NOTHERS NDual screen display NZOOM2 Special Setting29 E Menu Items NEnlargeDAY of the Week PowerMenu Items NSCHEDULE InputNScreen display for adjustment Adjustments for PC screen displayNAutomatic adjustment 31 EAdjustment Lock Target ALL ResetAdjustment Lock Temperature Alert33 E Communication procedureControlling the Monitor with a PC RS-232C PC connectionNCommunication interval NID numbers35 E Wait ←Setting of the Gamma user data How to read the command table RS-232C command tablePower control/Input mode selection 37 EControlling the Monitor with a PC RS-232C Screen menu Picture menu39 E Audio menuControlling the Monitor with a PC RS-232C Setup menu 41 E Controlling the Monitor with a PC RS-232C Monitor menuImage Position Epos setting Controlling the Monitor with a PC RS-232C MULTI/PIP menuLandscape orientation Portrait orientation 43 E Others menuCommands for setting of the Gamma user data Others45 E Settings to connect to a LANControlling the Monitor with a PC LAN To set on the monitorDefault Gateway 0.0 Controlling the Monitor with a PC LAN To set from a PCControlling the Monitor with a PC LAN 47 EControlling with a PC Basic operationStandby mode, Power on is the operation available Information about this monitor appearsDNS Server Address Auto Acquisition User Name / Password49 E DNS ServerAuthentication Installation Information NAME/LOCATIONLink Mode Account Name / PasswordCondition 51 ERecipient E-MAIL Addresses ConfirmationTrap Setting of Authentication Error Snmp SettingTrap Setting Version53 E Troubleshooting Troubleshooting 55 ESpecifications NProduct SpecificationsNDimensional Drawings Specifications57 E Specifications NPower management Dmpm Digital Monitor Power ManagementNDDC plug and play Specifications NCompatible signal timing PC NCompatible signal timing AV59 E NPC/AV D-sub input terminal pins NRS-232C input terminal pinsNDisplayPort input terminal pins Specifications NRS-232C output terminal pins NDVI-D output terminal pinsNDisplayPort output terminal pins 61 EMounting Precautions For Sharp dealers and service engineers PN-R703R603 Mu EN12M1
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PN-R703, PN-R603 specifications

The Sharp PN-R603 and PN-R703 are advanced commercial display monitors designed to deliver high-quality visuals and reliable performance for a variety of applications. These models are part of Sharp’s professional display lineup, making them ideal for environments such as retail stores, conference rooms, and control centers.

One of the standout features of the PN-R603 and PN-R703 is their exceptional image quality. Both models utilize Sharp’s innovative LCD technology, which ensures stunning color reproduction and clarity. With a native resolution of 1920 x 1080 pixels, these displays present clear, detailed images that are perfect for showcasing videos, presentations, or advertising content. The brightness of up to 700 cd/m² ensures visibility even in well-lit environments, making them practical for almost any setting.

Both models incorporate an ultra-slim design, allowing for seamless integration into any environment. Whether mounted on walls or placed on stands, the PN-R603 and PN-R703 maintain an elegant profile that enhances their surroundings. The frameless bezel design further maximizes the viewing area, creating an immersive experience for users.

In terms of connectivity, these displays offer a comprehensive suite of options. HDMI, DisplayPort, and VGA inputs facilitate quick and easy connections to various devices, including computers, media players, and video conferencing systems. This flexibility enables users to seamlessly switch between different formats and sources without hassle.

The PN-R603 and PN-R703 are not just visually appealing; they are also designed for durability and reliability. With a robust construction that supports continuous operation, these displays are well-suited for 24/7 use, making them ideal for mission-critical applications. The built-in cooling system ensures optimal performance while minimizing the risk of overheating, thus extending the lifespan of the units.

Additionally, both models come equipped with essential features such as integrated USB media playback, allowing users to display content directly from USB drives without requiring a connected PC. This feature streamlines the process of sharing information and makes setting up presentations easier.

In summary, the Sharp PN-R603 and PN-R703 exhibit a host of features that cater to the needs of professional environments. From their stunning display quality and versatile connectivity options to their durable construction and ease of use, these monitors represent a robust solution for businesses looking to enhance their visual communications. Whether for advertising, presentations, or information displays, the PN-R603 and PN-R703 stand out as reliable and effective choices.
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