Contents
Installation and Configuration Overview
Troubleshooting
Frequently Asked Questions
Introduction
Home Print Exit
SB5100 Series Cable Modem User Guide
Reorient or relocate the receiving antenna
Copyright 2003 by Motorola, Inc
Contents
Setting Up a USB Driver in Windows Me
Configuring TCP/IP in Windows XP
Introduction
Glossary
Installation & Configuration
Troubleshooting
Top and Front Panel
Light
Flashing
Rear Panel
Introduction Before You Begin
Key Item
Description
Before You Begin
Precautions
To avoid damaging your cable modem or PC with static electricity
Always make the wall
connection first
Signing Up for Service
Computer System Requirements
Ethernet Card
USB Connection
http//broadband.motorola.com/noflash/usbdrivers.asp
Installation and Configuration Overview
Troubleshooting FAQ Glossary License
“Configuring TCP/IP” on page
“Cabling and Startup for a Single User” on page
Cabling and Startup for a Single User
Hand-tighten the connectors to avoid damaging them
unplug it when not in use
Always connect coaxial cable to the wall outlet first
Cabling and Startup for a Single User, continued
Setting Up a USB Driver
“Setting Up a USB Driver in Windows 98” on page
“Setting Up a USB Driver in Windows 2000” on page
“Setting Up a USB Driver in Windows Me” on page
Setting Up a USB Driver in Windows
Setting Up a USB Driver in Windows 98, continued
8 Select The updated driver... and click Next
10 Click Finish. The window at bottom left is displayed
Setting Up a USB Driver in Windows
Setting Up a USB Driver in Windows 2000, continued
For the SB5120, be sure that the SB5120 CD-ROM is in the CD-ROM drive
12 Click Finish to complete the installation
Setting Up a USB Driver in Windows Me
Setting Up a USB Driver in Windows XP
Configuring TCP/IP
“Configuring TCP/IP in Windows 95, 98, or Windows Me” on page
“Configuring TCP/IP in Windows 2000” on page
“Configuring TCP/IP in Windows XP” on page
Configuring TCP/IP in Windows 95, 98, or Windows Me
License
13 Click Obtain an IP address automatically
Configuring TCP/IP in Windows
Installation & Configuration
Troubleshooting
Glossary
License
Installation & Configuration
Troubleshooting
Glossary
License
Installation & Configuration
Configuring TCP/IP in Windows XP
Installation & Configuration
Troubleshooting
Glossary
License
Installation & Configuration
Troubleshooting
Glossary
License
Installation & Configuration
Troubleshooting
Glossary
License
Installation & Configuration
Troubleshooting
Glossary
License
Installation & Configuration
Verifying the IP Address
Verifying the IP Address in Windows 95, Windows 98, or Windows Me
Verifying the IP Address in Windows 2000 or Windows XP
Renewing Your IP Address
Cabling for Multiple Users
Ethernet and USB
Ethernet
Troubleshooting
FAQ Glossary License
Problem
Possible Solutions
Cannot send or receive data
“Removing the USB Driver from Windows 98 or Windows Me” on page
“Removing the USB Driver from Windows 2000” on page
“Removing the USB Driver from Windows XP” on page
Front-Panel Lights and Error Conditions
Turns Off During Startup If
Turns Off During Normal Operation If
Removing the USB Driver from Windows 98 or Windows Me
2 Click the Motorola SURFboard USB Cable Modem
5 Disconnect the USB cable from your PC or cable modem
FAQ Glossary License
Installation & Configuration
Troubleshooting
Introduction
FAQ Glossary License
Removing the USB Driver from Windows
2 Click Settings
FAQ Glossary License
Installation & Configuration
Troubleshooting
Introduction
FAQ Glossary License
Installation & Configuration
Troubleshooting
Introduction
FAQ Glossary License
20 Click Remove Driver
Removing the USB Driver from Windows XP
FAQ Glossary License
Installation & Configuration
Troubleshooting
Introduction
FAQ Glossary License
Installation & Configuration
Troubleshooting
Introduction
FAQ Glossary License
Installation & Configuration
Troubleshooting
Introduction
FAQ Glossary License
Installation & Configuration
Troubleshooting
Introduction
FAQ Glossary License
21 Click Remove Driver
Contact Us
Frequently Asked Questions
Glossary License
Q What is high-speed cable Internet access?
Q Can I still watch cable TV while using my cable modem?
Q Do I need to change my Internet service provider ISP?
Q Do I need to subscribe to cable TV to get cable Internet access?
Q What type of technical support is available?
Q What do I do if my SURFboard cable modem stops working?
Glossary
coaxial cable
coax
DOCSIS
MAC address
RJ-45
splitter
TCP/IP
Software License
SURFboard Cable Modems
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