Motorola SB5100 Series, 505788-006-00 manual Cabling and Startup for a Single User, continued

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Cabling and Startup for a Single User, continued

Introduction Before You Begin

Installation & Configuration

Troubleshooting FAQ Glossary License

Caution

Do not connect both the Ethernet and USB cables to the same computer.

Connect to either

Ethernet or USB

Cabling and Startup for a Single User, continued

6Connect your computer to the cable modem using USB or Ethernet:

USB: Be sure the SURFboard Cable Modem CD-ROM is inserted in your CD-ROM drive. Connect the USB cable to the USB port on the cable modem. Connect the other end to the USB port on your computer. Then perform “Setting Up a USB Driver” on page 11.

Ethernet: Connect the provided straight-through Ethernet cable to the Ethernet connector on the cable modem. Connect the other end to the Ethernet port on your computer. Ethernet users do not need to set up USB.

7Perform the procedures for “Configuring TCP/IP” on page 22.

Computer

SURFboard cable modem

X

10

SB5100 Series Cable Modem User Guide

Home Print Exit

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Contents Installation and Configuration Overview TroubleshootingFrequently Asked Questions IntroductionHome Print Exit SB5100 Series Cable Modem User GuideReorient or relocate the receiving antenna Copyright 2003 by Motorola, Inc Contents Setting Up a USB Driver in Windows MeConfiguring TCP/IP in Windows XP Introduction GlossaryInstallation & Configuration TroubleshootingLight Top and Front PanelFlashing Rear Panel Introduction Before You BeginKey Item DescriptionBefore You Begin Precautions To avoid damaging your cable modem or PC with static electricityAlways make the wall connection firstSigning Up for Service Computer System Requirements Ethernet Card USB Connection http//broadband.motorola.com/noflash/usbdrivers.aspInstallation and Configuration Overview Troubleshooting FAQ Glossary License“Configuring TCP/IP” on page “Cabling and Startup for a Single User” on pageCabling and Startup for a Single User Hand-tighten the connectors to avoid damaging themunplug it when not in use Always connect coaxial cable to the wall outlet firstCabling and Startup for a Single User, continued Setting Up a USB Driver “Setting Up a USB Driver in Windows 98” on page“Setting Up a USB Driver in Windows 2000” on page “Setting Up a USB Driver in Windows Me” on pageSetting Up a USB Driver in Windows Setting Up a USB Driver in Windows 98, continued 8 Select The updated driver... and click Next 10 Click Finish. The window at bottom left is displayed Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows 2000, continued For the SB5120, be sure that the SB5120 CD-ROM is in the CD-ROM drive 12 Click Finish to complete the installation Setting Up a USB Driver in Windows Me Setting Up a USB Driver in Windows XP Configuring TCP/IP “Configuring TCP/IP in Windows 95, 98, or Windows Me” on page“Configuring TCP/IP in Windows 2000” on page “Configuring TCP/IP in Windows XP” on pageConfiguring TCP/IP in Windows 95, 98, or Windows Me License 13 Click Obtain an IP address automatically Configuring TCP/IP in Windows Installation & Configuration TroubleshootingGlossary LicenseInstallation & Configuration TroubleshootingGlossary LicenseInstallation & Configuration Configuring TCP/IP in Windows XP Installation & Configuration TroubleshootingGlossary LicenseInstallation & Configuration TroubleshootingGlossary LicenseInstallation & Configuration TroubleshootingGlossary LicenseInstallation & Configuration TroubleshootingGlossary LicenseInstallation & Configuration Verifying the IP Address Verifying the IP Address in Windows 95, Windows 98, or Windows Me Verifying the IP Address in Windows 2000 or Windows XP Renewing Your IP Address Cabling for Multiple Users Ethernet and USBEthernet Troubleshooting FAQ Glossary LicenseProblem Possible SolutionsCannot send or receive data “Removing the USB Driver from Windows 98 or Windows Me” on page“Removing the USB Driver from Windows 2000” on page “Removing the USB Driver from Windows XP” on pageTurns Off During Startup If Front-Panel Lights and Error ConditionsTurns Off During Normal Operation If Removing the USB Driver from Windows 98 or Windows Me 2 Click the Motorola SURFboard USB Cable Modem5 Disconnect the USB cable from your PC or cable modem FAQ Glossary License Installation & ConfigurationTroubleshooting IntroductionFAQ Glossary License Removing the USB Driver from Windows 2 Click SettingsFAQ Glossary License Installation & ConfigurationTroubleshooting IntroductionFAQ Glossary License Installation & ConfigurationTroubleshooting IntroductionFAQ Glossary License 20 Click Remove Driver Removing the USB Driver from Windows XP FAQ Glossary License Installation & ConfigurationTroubleshooting IntroductionFAQ Glossary License Installation & ConfigurationTroubleshooting IntroductionFAQ Glossary License Installation & ConfigurationTroubleshooting IntroductionFAQ Glossary License Installation & ConfigurationTroubleshooting IntroductionFAQ Glossary License 21 Click Remove Driver Contact Us Frequently Asked Questions Glossary LicenseQ What is high-speed cable Internet access? Q Can I still watch cable TV while using my cable modem?Q Do I need to change my Internet service provider ISP? Q Do I need to subscribe to cable TV to get cable Internet access?Q What type of technical support is available? Q What do I do if my SURFboard cable modem stops working?Glossary coaxial cablecoax DOCSISMAC address RJ-45splitter TCP/IPSoftware License SURFboard Cable ModemsU.S. GOVERNMENT RESTRICTED RIGHTS Visit our website at 506538-001 7/03 MGBI