Motorola 505788-006-00 manual Cabling and Startup for a Single User, Introduction Before You Begin

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 Cabling and Startup for a Single User

Introduction Before You Begin

Installation & Configuration

Troubleshooting FAQ Glossary License

E THERNET

 

 

 

USB

 

 

 

C AB LE

 

 

 

USB CPE MAC ID: ABDCEF0 12345

HFC MAC ID:ABCDEF012 345

S/ N: PPPPMMYJJJSSSSSCAABBCCCC

CUSTOMER S/N:BCDFGHJKLMNP

+12VDC

SURFboard cable modem

To cable outlet (step 2)

To electrical outlet (step 4)

Hand-tighten the connectors to avoid damaging them.unplug it when not in use. Cabling and Startup for a Single User

Allow 5 to 30 minutes to power up the first time because the SURFboard cable modem must find and lock on the appropriate channels for communications.

1

Be sure your computer is on and the cable modem is unplugged.

2

Connect one end of the coaxial cable to the cable outlet or splitter. Connect the

 

other end of the coaxial cable to the CABLE connector on the cable modem.

 

Hand-tighten the connectors to avoid damaging them.

3

Insert the SURFboard Cable Modem CD-ROM into your CD-ROM drive.

4

Plug the power cord into the +12VDC connector on the cable modem and the

 

electrical outlet. This turns the SURFboard cable modem on. You do not need to

 

unplug it when not in use.

5

Check that the lights on the cable modem front cycle through this sequence:

 

Power flashes during the self-test and changes to solid green when the self-test

 

is successfully complete.

 

Receive flashes while scanning for the receive (downstream) channel and

 

changes to solid green when it is connected.

 

Send flashes while scanning for the send (upstream) channel and changes to

 

solid green when it is connected.

Always connect coaxial cable to the wall outlet first.

Online flashes while the cable modem downloads configuration data and

changes to solid green when the download is complete.

X

9

SB5100 Series Cable Modem User Guide

Home Print Exit

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Contents Introduction Installation and Configuration OverviewTroubleshooting Frequently Asked QuestionsSB5100 Series Cable Modem User Guide Home Print ExitReorient or relocate the receiving antenna Copyright 2003 by Motorola, Inc Setting Up a USB Driver in Windows Me ContentsConfiguring TCP/IP in Windows XP Troubleshooting IntroductionGlossary Installation & ConfigurationTop and Front Panel LightFlashing Description Rear PanelIntroduction Before You Begin Key ItemBefore You Begin connection first PrecautionsTo avoid damaging your cable modem or PC with static electricity Always make the wall Signing Up for Service http//broadband.motorola.com/noflash/usbdrivers.asp Computer System RequirementsEthernet Card USB Connection“Cabling and Startup for a Single User” on page Installation and Configuration OverviewTroubleshooting FAQ Glossary License “Configuring TCP/IP” on pageAlways connect coaxial cable to the wall outlet first Cabling and Startup for a Single UserHand-tighten the connectors to avoid damaging them unplug it when not in useCabling and Startup for a Single User, continued “Setting Up a USB Driver in Windows Me” on page Setting Up a USB Driver“Setting Up a USB Driver in Windows 98” on page “Setting Up a USB Driver in Windows 2000” on pageSetting Up a USB Driver in Windows Setting Up a USB Driver in Windows 98, continued 8 Select The updated driver... and click Next 10 Click Finish. The window at bottom left is displayed Introduction Before You Begin Setting Up a USB Driver in Windows 2000, continued For the SB5120, be sure that the SB5120 CD-ROM is in the CD-ROM drive 12 Click Finish to complete the installation Setting Up a USB Driver in Windows Me Setting Up a USB Driver in Windows XP “Configuring TCP/IP in Windows XP” on page Configuring TCP/IP“Configuring TCP/IP in Windows 95, 98, or Windows Me” on page “Configuring TCP/IP in Windows 2000” on pageConfiguring TCP/IP in Windows 95, 98, or Windows Me License 13 Click Obtain an IP address automatically Configuring TCP/IP in Windows License Installation & ConfigurationTroubleshooting GlossaryLicense Installation & ConfigurationTroubleshooting GlossaryLicense Configuring TCP/IP in Windows XP License Installation & ConfigurationTroubleshooting GlossaryLicense Installation & ConfigurationTroubleshooting GlossaryLicense Installation & ConfigurationTroubleshooting GlossaryLicense Installation & ConfigurationTroubleshooting GlossaryLicense Verifying the IP Address Verifying the IP Address in Windows 95, Windows 98, or Windows Me Verifying the IP Address in Windows 2000 or Windows XP Renewing Your IP Address Ethernet and USB Cabling for Multiple UsersEthernet Possible Solutions TroubleshootingFAQ Glossary License Problem“Removing the USB Driver from Windows XP” on page Cannot send or receive data“Removing the USB Driver from Windows 98 or Windows Me” on page “Removing the USB Driver from Windows 2000” on pageFront-Panel Lights and Error Conditions Turns Off During Startup IfTurns Off During Normal Operation If 2 Click the Motorola SURFboard USB Cable Modem Removing the USB Driver from Windows 98 or Windows Me5 Disconnect the USB cable from your PC or cable modem Introduction FAQ Glossary LicenseInstallation & Configuration Troubleshooting“Setting Up a USB Driver in Windows 98” on page 2 Click Settings Removing the USB Driver from WindowsIntroduction FAQ Glossary LicenseInstallation & Configuration TroubleshootingIntroduction FAQ Glossary LicenseInstallation & Configuration TroubleshootingIntroduction 20 Click Remove Driver Removing the USB Driver from Windows XP Introduction FAQ Glossary LicenseInstallation & Configuration TroubleshootingIntroduction FAQ Glossary LicenseInstallation & Configuration TroubleshootingIntroduction FAQ Glossary LicenseInstallation & Configuration TroubleshootingIntroduction FAQ Glossary LicenseInstallation & Configuration TroubleshootingIntroduction 21 Click Remove Driver Contact Us Q Can I still watch cable TV while using my cable modem? Frequently Asked QuestionsGlossary License Q What is high-speed cable Internet access?Q What do I do if my SURFboard cable modem stops working? Q Do I need to change my Internet service provider ISP?Q Do I need to subscribe to cable TV to get cable Internet access? Q What type of technical support is available?DOCSIS Glossarycoaxial cable coaxTCP/IP MAC addressRJ-45 splitterSURFboard Cable Modems Software LicenseU.S. GOVERNMENT RESTRICTED RIGHTS 506538-001 7/03 MGBI Visit our website at