Contents
Troubleshooting
Installation and Configuration Overview
Frequently Asked Questions
Introduction
SB5100 Series Cable Modem User Guide
Home Print Exit
Reorient or relocate the receiving antenna
Copyright 2003 by Motorola, Inc
Setting Up a USB Driver in Windows Me
Contents
Configuring TCP/IP in Windows XP
Glossary
Introduction
Installation & Configuration
Troubleshooting
Flashing
Top and Front Panel
Light
Introduction Before You Begin
Rear Panel
Key Item
Description
Before You Begin
To avoid damaging your cable modem or PC with static electricity
Precautions
Always make the wall
connection first
Signing Up for Service
Ethernet Card
Computer System Requirements
USB Connection
http//broadband.motorola.com/noflash/usbdrivers.asp
Troubleshooting FAQ Glossary License
Installation and Configuration Overview
“Configuring TCP/IP” on page
“Cabling and Startup for a Single User” on page
Hand-tighten the connectors to avoid damaging them
Cabling and Startup for a Single User
unplug it when not in use
Always connect coaxial cable to the wall outlet first
Cabling and Startup for a Single User, continued
“Setting Up a USB Driver in Windows 98” on page
Setting Up a USB Driver
“Setting Up a USB Driver in Windows 2000” on page
“Setting Up a USB Driver in Windows Me” on page
Setting Up a USB Driver in Windows
Setting Up a USB Driver in Windows 98, continued
8 Select The updated driver... and click Next
10 Click Finish. The window at bottom left is displayed
Installation & Configuration
Setting Up a USB Driver in Windows 2000, continued
For the SB5120, be sure that the SB5120 CD-ROM is in the CD-ROM drive
12 Click Finish to complete the installation
Setting Up a USB Driver in Windows Me
Setting Up a USB Driver in Windows XP
“Configuring TCP/IP in Windows 95, 98, or Windows Me” on page
Configuring TCP/IP
“Configuring TCP/IP in Windows 2000” on page
“Configuring TCP/IP in Windows XP” on page
Configuring TCP/IP in Windows 95, 98, or Windows Me
License
13 Click Obtain an IP address automatically
Configuring TCP/IP in Windows
Troubleshooting
Installation & Configuration
Glossary
License
Troubleshooting
Installation & Configuration
Glossary
License
Troubleshooting
Configuring TCP/IP in Windows XP
Troubleshooting
Installation & Configuration
Glossary
License
Troubleshooting
Installation & Configuration
Glossary
License
Troubleshooting
Installation & Configuration
Glossary
License
Troubleshooting
Installation & Configuration
Glossary
License
Troubleshooting
Verifying the IP Address
Verifying the IP Address in Windows 95, Windows 98, or Windows Me
Verifying the IP Address in Windows 2000 or Windows XP
Renewing Your IP Address
Ethernet and USB
Cabling for Multiple Users
Ethernet
FAQ Glossary License
Troubleshooting
Problem
Possible Solutions
“Removing the USB Driver from Windows 98 or Windows Me” on page
Cannot send or receive data
“Removing the USB Driver from Windows 2000” on page
“Removing the USB Driver from Windows XP” on page
Turns Off During Normal Operation If
Front-Panel Lights and Error Conditions
Turns Off During Startup If
2 Click the Motorola SURFboard USB Cable Modem
Removing the USB Driver from Windows 98 or Windows Me
5 Disconnect the USB cable from your PC or cable modem
Installation & Configuration
FAQ Glossary License
Troubleshooting
Introduction
Installation & Configuration
2 Click Settings
Removing the USB Driver from Windows
Installation & Configuration
FAQ Glossary License
Troubleshooting
Introduction
Installation & Configuration
FAQ Glossary License
Troubleshooting
Introduction
Installation & Configuration
20 Click Remove Driver
Removing the USB Driver from Windows XP
Installation & Configuration
FAQ Glossary License
Troubleshooting
Introduction
Installation & Configuration
FAQ Glossary License
Troubleshooting
Introduction
Installation & Configuration
FAQ Glossary License
Troubleshooting
Introduction
Installation & Configuration
FAQ Glossary License
Troubleshooting
Introduction
Installation & Configuration
21 Click Remove Driver
Contact Us
Glossary License
Frequently Asked Questions
Q What is high-speed cable Internet access?
Q Can I still watch cable TV while using my cable modem?
Q Do I need to subscribe to cable TV to get cable Internet access?
Q Do I need to change my Internet service provider ISP?
Q What type of technical support is available?
Q What do I do if my SURFboard cable modem stops working?
coaxial cable
Glossary
coax
DOCSIS
RJ-45
MAC address
splitter
TCP/IP
SURFboard Cable Modems
Software License
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