Motorola SB5100 Series, 505788-006-00 manual Signing Up for Service

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Introduction

Before You Begin

Installation & Configuration

Troubleshooting

FAQ

Glossary

License

Signing Up for Service

You must sign up with a cable service provider to access the Internet and other online services.

To activate your service, call your local cable service provider.

To receive data service, you need to provide the MAC address printed on the bar code label marked CM HFC MAC ID on the bottom of the cable modem. You can record it here:

00 : ______ : ______ : ______ : ______ : ______

You should ask your cable service provider the following questions:

Do you have any special system requirements?

When can I begin to use my cable modem?

Are there any files I need to download after I am connected?

Do I need a user name or password to access the Internet or use e-mail?

X

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SB5100 Series Cable Modem User Guide

Home Print Exit

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Contents SB5100 Series Cable Modem User Guide Home Print Exit Iii Home Print Exit Contents Home Print Exit Introduction EasierTop and Front Panel Key Light FlashingRear Panel Introduction Before You BeginBefore You Begin Precautions AbleSigning Up for Service Computer System Requirements Ethernet CardInstallation and Configuration Overview Cabling and Startup for a Single User Thernet USBSURFboard cable modem Setting Up a USB Driver Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Select The updated driver... and click Next Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Me Setting Up a USB Driver in Windows XP Configuring TCP/IP Configuring TCP/IP in Windows 95, 98, or Windows Me Glossary License Click Obtain an IP address automatically Configuring TCP/IP in Windows Configuring TCP/IP in Windows Glossary License Glossary License Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Glossary License Glossary License Glossary License Glossary License Verifying the IP Address Glossary License Verifying the IP Address in Windows 2000 or Windows XP Renewing Your IP Address Cabling for Multiple Users Ethernet and USBEthernet Troubleshooting Problem Possible SolutionsProblem Front-Panel Lights and Error Conditions Removing the USB Driver from Windows 98 or Windows Me Click the Motorola SURFboard USB Cable ModemDisconnect the USB cable from your PC or cable modem FAQ Glossary License FAQ Glossary License Click Settings Removing the USB Driver from WindowsRemoving the USB Driver from Windows FAQ Glossary License FAQ Glossary License Click Remove Driver Removing the USB Driver from Windows XP Removing the USB Driver from Windows XP FAQ Glossary License FAQ Glossary License FAQ Glossary License FAQ Glossary License Click Remove Driver Contact Us Frequently Asked Questions What is high-speed cable Internet access?Do I need to change my Internet service provider ISP? Glossary Coaxial cableTCP/IP Software License SURFboard Cable ModemsGovernment Restricted Rights Visit our website at