Contents
Frequently Asked Questions
Installation and Configuration Overview
Troubleshooting
Introduction
Home Print Exit
SB5100 Series Cable Modem User Guide
Reorient or relocate the receiving antenna
Copyright 2003 by Motorola, Inc
Contents
Setting Up a USB Driver in Windows Me
Configuring TCP/IP in Windows XP
Installation & Configuration
Introduction
Glossary
Troubleshooting
Light
Top and Front Panel
Flashing
Key Item
Rear Panel
Introduction Before You Begin
Description
Before You Begin
Always make the wall
Precautions
To avoid damaging your cable modem or PC with static electricity
connection first
Signing Up for Service
USB Connection
Computer System Requirements
Ethernet Card
http//broadband.motorola.com/noflash/usbdrivers.asp
“Configuring TCP/IP” on page
Installation and Configuration Overview
Troubleshooting FAQ Glossary License
“Cabling and Startup for a Single User” on page
unplug it when not in use
Cabling and Startup for a Single User
Hand-tighten the connectors to avoid damaging them
Always connect coaxial cable to the wall outlet first
Cabling and Startup for a Single User, continued
“Setting Up a USB Driver in Windows 2000” on page
Setting Up a USB Driver
“Setting Up a USB Driver in Windows 98” on page
“Setting Up a USB Driver in Windows Me” on page
Setting Up a USB Driver in Windows
Setting Up a USB Driver in Windows 98, continued
8 Select The updated driver... and click Next
10 Click Finish. The window at bottom left is displayed
Troubleshooting FAQ Glossary License
Setting Up a USB Driver in Windows 2000, continued
For the SB5120, be sure that the SB5120 CD-ROM is in the CD-ROM drive
12 Click Finish to complete the installation
Setting Up a USB Driver in Windows Me
Setting Up a USB Driver in Windows XP
“Configuring TCP/IP in Windows 2000” on page
Configuring TCP/IP
“Configuring TCP/IP in Windows 95, 98, or Windows Me” on page
“Configuring TCP/IP in Windows XP” on page
Configuring TCP/IP in Windows 95, 98, or Windows Me
License
13 Click Obtain an IP address automatically
Configuring TCP/IP in Windows
Glossary
Installation & Configuration
Troubleshooting
License
Glossary
Installation & Configuration
Troubleshooting
License
Glossary
Configuring TCP/IP in Windows XP
Glossary
Installation & Configuration
Troubleshooting
License
Glossary
Installation & Configuration
Troubleshooting
License
Glossary
Installation & Configuration
Troubleshooting
License
Glossary
Installation & Configuration
Troubleshooting
License
Glossary
Verifying the IP Address
Verifying the IP Address in Windows 95, Windows 98, or Windows Me
Verifying the IP Address in Windows 2000 or Windows XP
Renewing Your IP Address
Cabling for Multiple Users
Ethernet and USB
Ethernet
Problem
Troubleshooting
FAQ Glossary License
Possible Solutions
“Removing the USB Driver from Windows 2000” on page
Cannot send or receive data
“Removing the USB Driver from Windows 98 or Windows Me” on page
“Removing the USB Driver from Windows XP” on page
Turns Off During Startup If
Front-Panel Lights and Error Conditions
Turns Off During Normal Operation If
Removing the USB Driver from Windows 98 or Windows Me
2 Click the Motorola SURFboard USB Cable Modem
5 Disconnect the USB cable from your PC or cable modem
Troubleshooting
FAQ Glossary License
Installation & Configuration
Introduction
Troubleshooting
Removing the USB Driver from Windows
2 Click Settings
Troubleshooting
FAQ Glossary License
Installation & Configuration
Introduction
Troubleshooting
FAQ Glossary License
Installation & Configuration
Introduction
Troubleshooting
20 Click Remove Driver
Removing the USB Driver from Windows XP
Troubleshooting
FAQ Glossary License
Installation & Configuration
Introduction
Troubleshooting
FAQ Glossary License
Installation & Configuration
Introduction
Troubleshooting
FAQ Glossary License
Installation & Configuration
Introduction
Troubleshooting
FAQ Glossary License
Installation & Configuration
Introduction
Troubleshooting
21 Click Remove Driver
Contact Us
Q What is high-speed cable Internet access?
Frequently Asked Questions
Glossary License
Q Can I still watch cable TV while using my cable modem?
Q What type of technical support is available?
Q Do I need to change my Internet service provider ISP?
Q Do I need to subscribe to cable TV to get cable Internet access?
Q What do I do if my SURFboard cable modem stops working?
coax
Glossary
coaxial cable
DOCSIS
splitter
MAC address
RJ-45
TCP/IP
Software License
SURFboard Cable Modems
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