Troubleshooting | Panasonic KX-TG2581ALS, KX-TG2581NZS specification

Troubleshooting

	Problem	Cause & Remedy
	You cannot have a	• When the headset is connected (p. 15),
	conversation using the	you must use the headset to talk with
	handset.	the caller. To have a normal cordless
		phone conversation, disconnect the
		headset.

	You cannot have a	• Make sure that the headset is connected
	conversation using the	properly (p. 15).
	headset.	• Please use only the Panasonic
		KX-TCA88AL headset.

Answering System
	Problem	Cause & Remedy

The answering system is on, but incoming messages are not recorded.

•The recording time is set to “Greeting only”. Select “1 minute” or “3 minutes” (p. 26).

•Memory is full. Erase some, or all, of the messages (p. 57).

You cannot listen to the	• Make sure that the unit is in the standby
recorded messages.	mode.

“FULL ” is displayed and the • Memory is full. Erase some, or all, of the

ANSWER ON indicator messages (p. 57). ﬂashes rapidly, and no new

messages are recorded.

You cannot operate the	• The handset user is operating the
answering system at the	answering system, or is engaged in an
base unit.	outside call. Wait until the IN
	USE/CHARGE indicator light goes out.

You cannot operate the	• Make sure you enter the correct remote
answering system from a	code.
touch tone phone.	• The answering system may not respond

if the tones are too short to activate the unit. Press each button ﬁrmly.

•The answering system is off. Turn it on (p. 63).

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Panasonic KX-TG2581ALS, KX-TG2581NZS operating instructions Troubleshooting, Answering System Problem

Contents

Charge the battery for about 6 hours before initial use Operating Instructions Accessories included Before Initial UseFor your future reference Battery Charge For Best PerformanceBase Unit Location/Noise Contents Setting the Unit to Answer Calls Answering System How to use the Navigator key Location of ControlsHandset Base unit Displays Handset displayNo items stored Recharge New calls New calls GF H=Directory Ringer off Ann Paging Press Intercom 00-00-07 0266667777 Waiting Displays Base unit display Settings Connections Battery strength Display prompt Battery strengthFully charged Medium Low ﬂashing Needs to be recharged Settings Battery informationStandby Mode While the handset is off the base unit Recharge Using the Belt Clip Using an Optional HeadsetTo attach the belt clip To remove the belt clip Connection an optional headset to the handset Selecting the Line Mode Programmable Functions ProgramLCD contrast............. To select the LCD contrast p During programming Setting the Auto Talk Feature Points to Talk switchingSet line mode HTalk switching Programmable Functions Selecting the Ringer Volume Save directory HRinger volumeTo turn the ringer ON, press Ñ or Ö Ringer Selecting the LCD Contrast Points to LCD contrastPress Ö or Ñ to select the desired Contrast Preparing the Answering System Greeting MessageTo record a greeting message Greeting message sample Flash Memory Message Backup Preparing the Answering SystemTo erase the recorded greeting message Pre-recorded greeting message Programming Summary for the Answering System To select the caller’s recording time , press Day and Time Adjustment For Caller ID service users p To check the time/dayRepeat steps 1 to 6 on Selecting the Caller’s Recording Time Press 1, 2 or 3 to select the recording time Toll saver When set to Auto Selecting the Number of Rings Making Calls If noise interferes with the conversationTo redial the last number dialled Talk To dial after conﬁrming the entered number To redial after conﬁrming the last number dialledTo increase, press Ñ To decrease press Ö Loud Answering Calls Auto TalkLighted handset keypad Backlit LCD display Caller ID Service How caller information is displayed when a call is receivedPrivate name display 0244448888 Caller ID Service To check the number of new callsFor New Zealand Users While the handset is on the base unit Using the Caller List Viewing the Caller ListTo check who has called, follow the steps below To exit the list, press Using the Caller List Ex. When you search from the most recent callTo return to the previous caller To exit the Caller List Calling Back from the Caller List New calls GF H=Directory 0355566677 1120A JAN12 TalkTalk 00-00-00 Editing the Caller’s Phone Number 0276543210 1120A JAN12 √76543210 =Next H=Edit 0276543210 =Next H=Edit When the caller’s name is not displayed in the Caller List Storing Caller List Information in the DirectoryPress Ö Next key Press FWD/EDIT á Save key 0355566677 =Edit H=Save Enter name IH G=Next Erasing Caller List Information To erase a speciﬁc caller from the Caller ListNew calls GF H=Directory 0246813579 1220A JAN12 √ Clear To erase all entries in the Caller List Press Ö or Ñ to select All clearNew call GF H=Directory HExit All clear Exit HAll clear One-Touch Dialler Storing a Phone Number in the Direct ButtonIH G=Next 123456789012345 123456789012345 =Edit H=Save Save DIRECT# Using the Directory Storing Names and Numbers in the Directory Using the Directory Enter a name, up to 15 characters usingDirectory= 20 items Dialling buttons p Selecting Characters to Enter Names If you make a mistake while entering a nameNumber of times key is pressed Keys When ﬁnished, pressÖ Next key For example, to enter Tom JonesDirectory , press FWD/EDIT á Eight times Finding Items in the Directory Directory list =Caller’s listAnn 0312345678 To search for a name by initial Dialling from the Directory Index tableKeys Index Directory list =Caller’s list Frank Editing an Item in the Directory Jane Walker 0333444555 F=Edit H=Save Erasing an Item from the Directory Directory item you want to erasePress FWD/EDIT á Yes key or Directory list =Caller’s list Helen Clear? =No H=Yes Intercom Paging the base unit from the handsetPaging the handset from the base unit Handset locator Handset Special Features Automatic Security Code SettingFor Call Waiting Service Users in New Zealand Call Waiting and Caller ID Compatible How to Use the Pause Button Recall ButtonFor PBX Line/Long Distance Calls Selecting the recall time Special Features Setting the Unit to Answer Calls Automatic Answering OperationMonitoring incoming calls Press ANSWER!ON to turn on the answering system Listening to Messages Slow Talk Message PlaybackListening to only new messages Listening to all recorded messages During playback To repeat To repeat from the beginning of the messageTo skip To skip to the next message To stop From the Handset Listening to Messages Erasing Messages Erasing a speciﬁc messageErasing all messages Within 5 seconds, press Erase again Remote Operation from a Touch Tone Phone Summary of remote operation Setting the Remote Code Enter a remote code using a 2-digitTo check the remote code Number Voice Menu Remote Operation from a Touch Tone PhoneShaded boxes are voice prompts All Message Playback New Message PlaybackRecording a Memo Message Erasing All Messages Direct commands Direct Remote Operation Turning on the answering system Skipping the greeting message Enter the desired direct commands p Remote Operation with the HandsetVoice menu To end remote operation, press RECALL/PLAYBACK Command within 15 seconds, or Voice menu will start pAnswer off is heard and the answering System is turned off Wall Mounting Tuck the telephone line cord insideWall mounting adaptor, then Push it in the direction of the arrow Install screws using the wall template below To charge the handset batteryWall Template Connect the telephone line cord. Mount the unit, then Battery Replacement Few minutes Adding Another Phone Troubleshooting Cordless Telephone Problem Cause & Remedy Digits long, the number will not be Troubleshooting Answering System Problem General Problem Hanging up May have been pressed when you Back Ü or FWD/EDIT áPicked up the handset. Press For Australian Customers Safety Instructions SafetyInstallations Environment Placement Safety Instructions Medical Speciﬁcations Installation Important Information For Australia onlyInstructions to customer Service difficulties 62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan PQQX13461ZA-BM S0802-1082