Troubleshooting

 

Problem

Cause & Remedy

 

You cannot have a

When the headset is connected (p. 15),

 

conversation using the

you must use the headset to talk with

 

handset.

the caller. To have a normal cordless

 

 

phone conversation, disconnect the

 

 

headset.

 

 

 

 

You cannot have a

Make sure that the headset is connected

 

conversation using the

properly (p. 15).

 

headset.

Please use only the Panasonic

 

 

KX-TCA88AL headset.

 

 

 

Answering System

 

 

Problem

Cause & Remedy

The answering system is on, but incoming messages are not recorded.

The recording time is set to “Greeting only”. Select “1 minute” or “3 minutes” (p. 26).

Memory is full. Erase some, or all, of the messages (p. 57).

You cannot listen to the

Make sure that the unit is in the standby

recorded messages.

mode.

FULL ” is displayed and the Memory is full. Erase some, or all, of the

ANSWER ON indicator messages (p. 57). flashes rapidly, and no new

messages are recorded.

You cannot operate the

The handset user is operating the

answering system at the

answering system, or is engaged in an

base unit.

outside call. Wait until the IN

 

USE/CHARGE indicator light goes out.

 

 

You cannot operate the

Make sure you enter the correct remote

answering system from a

code.

touch tone phone.

The answering system may not respond

if the tones are too short to activate the unit. Press each button firmly.

The answering system is off. Turn it on (p. 63).

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Panasonic KX-TG2581ALS, KX-TG2581NZS operating instructions Troubleshooting, Answering System Problem