71
Useful Information
Problem
The unit does not display the
caller’s name and/or phone
number.
The handset display goes to
the standby mode while
viewing the Caller List.
When a second call is
received during a
conversation, the unit does
not display the new caller’s
name and/or phone number.
(LOCATOR/INTERCOM) does
not function.
You cannot redial by
pressing (REDIAL/PAUSE).
Cause & Remedy
You need to subscribe to a Caller ID
service.
Other telephone equipment may be
interfering with your phone. Disconnect
it and try again.
Other electrical appliances connected to
the same outlet may be interfering with
the Caller ID information.
Telephone line noise may be affecting
the Caller ID information.
Some of PBX units may not support
Caller ID. Please consult with your PBX
supplier.
The calling party does not subscribe to
Caller ID services.
Do not pause for over 60 seconds while
searching.
The line mode selection is incorrect. See
page 16.
The handset is too far from the base
unit.
The handset is engaged in an outside
call, viewing the Caller List/directory list
or listening to messages. Wait until the
IN USE/CHARGE indicator light goes
out.
If the last number dialled was more than
32 digits long, the number will not be
redialled correctly.
The button has a double function as
either redial or pause. It will redial the
last number dialled if pressed at the
outset of a call (p. 28). If another
number has been dialled first, it will
operate as a pause button (p. 51).