Motorola 505788-006-00 manual Home Print Exit, SB5100 Series Cable Modem User Guide

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SB5100 Series Cable Modem User Guide

WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS DEVICE TO RAIN OR MOISTURE. THE DEVICE SHALL NOT BE EXPOSED TO DRIPPING OR SPLASHING AND NO OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, SHALL BE PLACED ON THE DEVICE.

CAUTION: TO ENSURE REGULATORY AND SAFETY COMPLIANCE, USE ONLY THE PROVIDED POWER AND INTERFACE CABLES. TO PREVENT ELECTRICAL SHOCK, DO NOT USE THIS PLUG WITH AN EXTENSION CORD, RECEPTACLE, OR OTHER OUTLET UNLESS THE BLADES CAN BE FULLY INSERTED TO PREVENT BLADE EXPOSURE.

CAUTION: DO NOT OPEN THE UNIT. DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE INSTALLATION AND TROUBLESHOOTING INSTRUCTIONS UNLESS YOU ARE QUALIFIED TO DO SO. REFER ALL SERVICING TO QUALIFIED SERVICE PERSONNEL.

Caution: Changes Or Modifications Not Expressly Approved By The Party Responsible For Compliance Could Void The User’s Authority To Operate The Equipment.

It is recommended that the customer install an AC surge arrestor in the AC outlet to which this device is connected. This is to avoid damaging the equipment by local lightning strikes and other electrical surges.

This product was qualified under test conditions that included the use of the supplied cable between system components. To be in compliance with regulations, the user must use this cable and install it properly.

Different types of cord sets may be used for connections to the main supply circuit. Use only a main line cord that complies with all applicable product safety requirements of the country of use.

Installation of this product must be in accordance with national wiring codes.

To prevent overheating, do not block the ventilation holes on the sides of the cable modem.

Wipe the cable modem with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners directly on the unit or use forced air to remove dust.

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SB5100 Series Cable Modem User Guide

Home Print Exit

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Contents Frequently Asked Questions Installation and Configuration OverviewTroubleshooting IntroductionHome Print Exit SB5100 Series Cable Modem User GuideReorient or relocate the receiving antenna Copyright 2003 by Motorola, Inc Contents Setting Up a USB Driver in Windows MeConfiguring TCP/IP in Windows XP Installation & Configuration IntroductionGlossary TroubleshootingFlashing Top and Front PanelLight Key Item Rear PanelIntroduction Before You Begin DescriptionBefore You Begin Always make the wall PrecautionsTo avoid damaging your cable modem or PC with static electricity connection firstSigning Up for Service USB Connection Computer System RequirementsEthernet Card http//broadband.motorola.com/noflash/usbdrivers.asp“Configuring TCP/IP” on page Installation and Configuration OverviewTroubleshooting FAQ Glossary License “Cabling and Startup for a Single User” on pageunplug it when not in use Cabling and Startup for a Single UserHand-tighten the connectors to avoid damaging them Always connect coaxial cable to the wall outlet firstCabling and Startup for a Single User, continued “Setting Up a USB Driver in Windows 2000” on page Setting Up a USB Driver“Setting Up a USB Driver in Windows 98” on page “Setting Up a USB Driver in Windows Me” on pageSetting Up a USB Driver in Windows Setting Up a USB Driver in Windows 98, continued 8 Select The updated driver... and click Next 10 Click Finish. The window at bottom left is displayed Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 2000, continued For the SB5120, be sure that the SB5120 CD-ROM is in the CD-ROM drive 12 Click Finish to complete the installation Setting Up a USB Driver in Windows Me Setting Up a USB Driver in Windows XP “Configuring TCP/IP in Windows 2000” on page Configuring TCP/IP“Configuring TCP/IP in Windows 95, 98, or Windows Me” on page “Configuring TCP/IP in Windows XP” on pageConfiguring TCP/IP in Windows 95, 98, or Windows Me License 13 Click Obtain an IP address automatically Configuring TCP/IP in Windows Glossary Installation & ConfigurationTroubleshooting LicenseGlossary Installation & ConfigurationTroubleshooting LicenseGlossary Configuring TCP/IP in Windows XP Glossary Installation & ConfigurationTroubleshooting LicenseGlossary Installation & ConfigurationTroubleshooting LicenseGlossary Installation & ConfigurationTroubleshooting LicenseGlossary Installation & ConfigurationTroubleshooting LicenseGlossary Verifying the IP Address Verifying the IP Address in Windows 95, Windows 98, or Windows Me Verifying the IP Address in Windows 2000 or Windows XP Renewing Your IP Address Cabling for Multiple Users Ethernet and USBEthernet Problem TroubleshootingFAQ Glossary License Possible Solutions“Removing the USB Driver from Windows 2000” on page Cannot send or receive data“Removing the USB Driver from Windows 98 or Windows Me” on page “Removing the USB Driver from Windows XP” on pageTurns Off During Normal Operation If Front-Panel Lights and Error ConditionsTurns Off During Startup If Removing the USB Driver from Windows 98 or Windows Me 2 Click the Motorola SURFboard USB Cable Modem5 Disconnect the USB cable from your PC or cable modem Troubleshooting FAQ Glossary LicenseInstallation & Configuration IntroductionTroubleshooting Removing the USB Driver from Windows 2 Click SettingsTroubleshooting FAQ Glossary LicenseInstallation & Configuration IntroductionTroubleshooting FAQ Glossary LicenseInstallation & Configuration IntroductionTroubleshooting 20 Click Remove Driver Removing the USB Driver from Windows XP Troubleshooting FAQ Glossary LicenseInstallation & Configuration IntroductionTroubleshooting FAQ Glossary LicenseInstallation & Configuration IntroductionTroubleshooting FAQ Glossary LicenseInstallation & Configuration IntroductionTroubleshooting FAQ Glossary LicenseInstallation & Configuration IntroductionTroubleshooting 21 Click Remove Driver Contact Us Q What is high-speed cable Internet access? Frequently Asked QuestionsGlossary License Q Can I still watch cable TV while using my cable modem?Q What type of technical support is available? Q Do I need to change my Internet service provider ISP?Q Do I need to subscribe to cable TV to get cable Internet access? Q What do I do if my SURFboard cable modem stops working?coax Glossarycoaxial cable DOCSISsplitter MAC addressRJ-45 TCP/IPSoftware License SURFboard Cable ModemsU.S. GOVERNMENT RESTRICTED RIGHTS Visit our website at 506538-001 7/03 MGBI