Motorola 505788-006-00, SB5100 Series manual Contact Us

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Introduction

Before You Begin

Installation & Configuration

Troubleshooting

FAQ Glossary License

Contact Us

For information about customer service, technical support, or warranty claims, see the Regulatory, Safety, Software License, and Warranty Information card provided with your SURFboard cable modem.

In the United States and Canada, if you need assistance while working with the SURFboard cable modem and related equipment supplied by Motorola:

If you rent or lease your SURFboard cable modem

If you own your SURFboard cable modem

Contact your cable service provider.

Call 1-877-466-8646for technical and warranty support. Support is available 24 hours a day, seven days a week.

For answers to typical questions, see “Frequently Asked Questions” on page 62.

For information about Motorola consumer cable products, education, and support, visit broadband.motorola.com/.

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SB5100 Series Cable Modem User Guide

Home Print Exit

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Contents SB5100 Series Cable Modem User Guide Home Print Exit Iii Home Print Exit Contents Home Print Exit Easier IntroductionKey Light Flashing Top and Front PanelIntroduction Before You Begin Rear PanelBefore You Begin Able PrecautionsSigning Up for Service Ethernet Card Computer System RequirementsInstallation and Configuration Overview Thernet USB Cabling and Startup for a Single UserSURFboard cable modem Setting Up a USB Driver Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Select The updated driver... and click Next Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Me Setting Up a USB Driver in Windows XP Configuring TCP/IP Configuring TCP/IP in Windows 95, 98, or Windows Me Glossary License Click Obtain an IP address automatically Configuring TCP/IP in Windows Configuring TCP/IP in Windows Glossary License Glossary License Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Glossary License Glossary License Glossary License Glossary License Verifying the IP Address Glossary License Verifying the IP Address in Windows 2000 or Windows XP Renewing Your IP Address Ethernet and USB Cabling for Multiple UsersEthernet Problem Possible Solutions TroubleshootingProblem Front-Panel Lights and Error Conditions Click the Motorola SURFboard USB Cable Modem Removing the USB Driver from Windows 98 or Windows MeDisconnect the USB cable from your PC or cable modem FAQ Glossary License FAQ Glossary License Removing the USB Driver from Windows Click SettingsRemoving the USB Driver from Windows FAQ Glossary License FAQ Glossary License Click Remove Driver Removing the USB Driver from Windows XP Removing the USB Driver from Windows XP FAQ Glossary License FAQ Glossary License FAQ Glossary License FAQ Glossary License Click Remove Driver Contact Us What is high-speed cable Internet access? Frequently Asked QuestionsDo I need to change my Internet service provider ISP? Coaxial cable GlossaryTCP/IP SURFboard Cable Modems Software LicenseGovernment Restricted Rights Visit our website at