APC AP9268 manual APC Worldwide Customer Support

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APC Worldwide Customer Support

Customer support for this or any other APC product is available at no charge in any of the following ways:

Visit the APC Web site to find answers to frequently asked questions (FAQs), to access documents in the APC Knowledge Base, and to submit customer support requests.

-http://www.apcc.com (Corporate Headquarters)

Connect by links to APC Web pages for specific countries and regions, each of which provides customer support information.

-http://www.apcc.com/support Submit customer support requests.

Contact an APC Customer Support center by telephone or e-mail.

-Regional centers:

APC Headquarters

(1) (800) 800-4272 (toll free)

(U.S. and Canada)

 

Latin America

(1) (401) 789-5735 (United States)

apctchla@apcc.com

 

Europe, Middle East,

(353)(91) 702020 (Ireland)

Africa,

apceurtech@apcc.com

Japan

(03) 5434-2021

jsupport@apcc.com

 

-Local, country-specific centers: go to http://www.apcc.com/support/contact for contact information.

Contact the APC representative or other distributor from whom you purchased your APC product for information on how to obtain local customer support.

Entire contents copyright © 2001 American Power Conversion. All rights reserved. Reproduction

in whole or in part without permission is prohibited. APC and the APC logo are registered

trademarks of American Power Conversion Corporation. All other trademarks,

product names, and corporate names are the property of their respective

owners and are used for informational purposes only.

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Contents For use in the United States English APC KVM SwitchCanadian Department of Communications Statement FCC StatementRack Mount Safety Considerations APC KVM Switch Installer/User Guide Table of Contents Multiplatform Product Overview Feature OverviewPlug and play Compatibility Push-button & keyboard switchingConnecting your Local Peripherals Basic InstallationIf you are using Remote PS/2 peripherals Connecting your Remote PeripheralsCable Description Length Connecting Computers to the APC KVM Switch APC KVM Switch Installer/User Guide Attaching Multiple Switch Units Advanced InstallBasic Operations- Overview ESC Keyboard ControlKey Sequence Action Keyboard SwitchingKey Sequence Action System Control and MaintenanceOn-Screen Display Operations Activating OSD OSD Window APC KVM SwitchCommand Menu Basic Channel Maintenance Deleting an Existing Channel Editing Channel Names and AddressesID Window Setting the ID Window Dwell Time Differences between Secure and Non-Secure Operating Modes Administrator FunctionsSetting Up Additional Users Creating the Administrator AccountSetup Port Operations Switch SelectionFlash Upgrades Remote UserAdvanced Operation- Multiuser Operation Independent AccessMulti Chassis Operation Shared AccessIndependent Access Options PS/2 Keyboard to Sun Computer Keyboard TranslationAPC KVM Switch Installer/User Guide Channel Scanning Choosing a scan method From the OSD menu Turning Scanning On and OffWith the Scan Button To add a channel to the Scan List Scanning by ListTo delete a channel from the Scan List Specifications PowerSpecifications for Remote User Receiver AP9279 Flash Upgrading Appendices Troubleshooting Try going into command mode again. If APC KVM Switch Installer/User Guide Appendices APC KVM Switch Installer/User Guide If Problems Persist Limited Warranty General policy Examples of life-support devices Life Support PolicyAPC Worldwide Customer Support