Paxar 4 manual Chapter Troubleshooting, Printing a Test Label

Page 38

Chapter 5.

Troubleshooting

 

 

The printer uses a combination of LED lights to display a variety of printer states. See the "Problems and Solutions" section for those requiring further actions.

When an error occurs that you cannot clear, print a test label before calling Service or sending the printer in for repair.

Printing a Test Label ––––––––––––––––––––––––––––––––––––––––

c Turn the printer off and disconnect the host from the printer before printing a test label. While printing the test label, the printer sends a character string to the communications port. This could cause problems at the host.

Before you call for service, print a test label. The label contains information to help Service diagnose mechanical and setup problems. To print a test label, hold the trigger down and turn the printer on. The LED remains off for 1 second, turns amber for 2 seconds, and then turns off again. Release the trigger as soon as the amber LED turns off.

If the printer is in On-demand mode, the LED rapidly blinks green. Press the trigger to dispense the test label. If the printer is in Continuous mode, a test label prints automatically.

TC9490OH Rev. C 3/97

5-1

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Page 37 Page 39
Contents Operator’s Handbook Canadian D.O.C. Warning Page Table of Contents Operator’s Handbook Chapter Getting Started Additional Optional ManualsCharging the Battery AudienceGetting Started Battery Charger Contacts Connector Loading and Removing the Battery Connecting the AC Power Supply Connecting the Shoulder Strap Using the Trigger and LED Chapter Loading Supplies Opening the PrinterPull the supply guide forward and down as shown Loading Supplies Loading Ribbon Reloading a Ribbon Cassette Operator’s Handbook Loading for Peel Mode Loading SuppliesSupply Holder Arrow Width Tabs Make sure the labels turn freely in the supply well Label Guide Upper Opening Lower Loading for Non-Peel Mode Make sure the supplies turn freely in the supply well Supply Guide Upper Opening Lower Operator’s Handbook Chapter Printing Establishing CommunicationsRemoving the Communications Cable Printing in On-Demand Mode Communication ValuesPrinting in Continuous Mode Interrupting a Print JobCare and Maintenance Clearing Label Jams Cleaning Voids Correct PrintCleaning the Battery Contacts Reload the battery Operator’s Handbook Chapter Troubleshooting Printing a Test LabelLED Indicator Problems and Solutions Problem SolutionAddressing a Monarch 9490 Printer Chapter Using the Boot Putting the Boot on the PrinterOperator’s Handbook Taking the Boot off the Printer Operator’s Handbook Using the Cable Cover Attaching the Cable CoverRemoving the Cable Cover Chapter Specifications SpecificationsAccessories and Options Supply SizesCable Pin Outs Pin Description DirectionOperator’s Handbook Glossary FormatOnline Toll Free
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