Paxar 4 manual Problems and Solutions, Problem Solution

Page 40

Chapter 5. Troubleshooting

Problems and Solutions––––––––––––––––––––––––––––––––––––––

This section helps you correct some problems that may occur. If you cannot fix a problem, please contact Service.

Problem	Solution

Light printing or	Make sure the supplies are loaded
voids in printing.	correctly.

	Check the supplies for damage or defects.
	Reload supplies or ribbon if necessary.

	Check the roller for jammed supplies.

	Check the supply type. Download the
	correct supply type command.

	Check the contrast adjustment.

	Download the correct contrast adjustment
	command.
	Turn the printer off and switch to a fully
	charged battery.

	Clean the printhead. See "Care and
	Maintenance."

Printer does not	Make sure the power supply is connected
start.	and plugged in to the printer. Call Service.
Printer does not	Make sure the power supply is connected
print.	to the printer and plugged into a live outlet.

	Make sure the printer is not paused (try
	pressing the trigger to resume printing).

	Check the battery.

	Make sure the correct commands have
	been downloaded.

	Make sure the supplies are loaded
	correctly.

	Make sure the communications cable is
	connected.

TC9490OH Rev. C 3/97

5-3

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Contents Operator’s Handbook Canadian D.O.C. Warning Page Table of Contents Operator’s Handbook Chapter Getting Started Additional Optional ManualsCharging the Battery AudienceGetting Started Battery Charger Contacts Connector Loading and Removing the Battery Connecting the AC Power Supply Connecting the Shoulder Strap Using the Trigger and LED Chapter Loading Supplies Opening the PrinterPull the supply guide forward and down as shown Loading Supplies Loading Ribbon Reloading a Ribbon Cassette Operator’s Handbook Loading for Peel Mode Loading SuppliesSupply Holder Arrow Width Tabs Make sure the labels turn freely in the supply well Label Guide Upper Opening Lower Loading for Non-Peel Mode Make sure the supplies turn freely in the supply well Supply Guide Upper Opening Lower Operator’s Handbook Chapter Printing Establishing CommunicationsRemoving the Communications Cable Printing in On-Demand Mode Communication ValuesPrinting in Continuous Mode Interrupting a Print JobCare and Maintenance Clearing Label Jams Cleaning Voids Correct PrintCleaning the Battery Contacts Reload the battery Operator’s Handbook Chapter Troubleshooting Printing a Test LabelLED Indicator Problems and Solutions Problem SolutionAddressing a Monarch 9490 Printer Chapter Using the Boot Putting the Boot on the PrinterOperator’s Handbook Taking the Boot off the Printer Operator’s Handbook Using the Cable Cover Attaching the Cable CoverRemoving the Cable Cover Chapter Specifications SpecificationsAccessories and Options Supply SizesCable Pin Outs Pin Description DirectionOperator’s Handbook Glossary FormatOnline Toll Free