5. Troubleshooting
If you have a problem that is not listed or that you cannot correct, call Monarch Service at the number listed on the back of this manual.
Problem | Corrective Action |
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Display is blank after turning | Turn off the machine and make |
the machine on. | sure the power cord is properly |
| plugged into the printer and a |
| 115V receptacle. Check the fuse |
| and replace it if necessary. Refer to |
| Chapter 4, "Replacing the Fuse." If |
| the problem continues, call |
| Monarch Service at the number |
| listed on the back of this manual. |
|
|
Machine continuously feeds | Turn off the machine and check the |
supplies without printing. | supply path. Make sure the supply |
| goes through the supply sensor and |
| the supply guide touches the top |
| edge of the supply. |
|
|
| Be sure the supply roll is loaded |
| correctly on the supply roll platter. |
|
|
Printed data wraps around | Load the correct supply size. |
or is partially lost. |
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|
Printed data becomes | Make sure the supplies are loaded |
misaligned. | correctly. |
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|
The printer does not print. | Load the ribbon. |
|
|
| Make sure you have "direct" |
| supplies loaded if you are printing |
| without a ribbon. |
|
|
| Load the correct supply size. |
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