RuggedCom WIN7000 manual Troubleshooting, No IP connectivity, No Serial Connection

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5. Troubleshooting

5. Troubleshooting

5.1. No IP connectivity

If there is no IP connectivity between the WiN7200 unit and the NMS, perform the following steps:

1.Connect the the computer and the WiN7200 Console connector (serial connection), located on the unit’s bottom panel.

2.In the terminal, type showIPAddr and press Enter. The base station’s IP address will be displayed.

3.Ping the WiN7200 unit address.

4.If connectivity is still not established, contact RuggedCom customer support.

5.2.No Serial Connection

If there is no serial connection when using the serial cable, perform the following:

1.Verify IP connectivity using a ping to the WiN7200 unit IP address (see section ).

2.If there is no IP connectivity, verify the power connections.

3.If the power connections are okay, however, there is still no serial connection or IP connectivity, contact RuggedCom customer support.

RuggedCom® RuggedMAX WiN7000

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Installation Guide Rev1

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Contents RuggedMAX WiN7000 Warranty Contacting RuggedCom All Rights ReservedDisclaimer Of Liability Registered TrademarksTable of Contents List of Figures List of Tables FCC Statement And Cautions Introduction About this GuideCapabilities and Features Power Supply Requirements Safety InformationGeneral Introduction Equipment Installation Power Cord ProtectionRadio Frequency RF Exposure Lightning ProtectionUser ports and power supply Safety HazardsAntenna Grounding Requirements Outdoor Grounding SystemWiN7000 Physical Specifications Win7000 DimensionsSite and Installation Requirements Mounting ConsiderationsInstallation Procedures Pre-Installation Safety InstructionsInstallation Tools Package Components and UnpackingInstalling the WiN7000 WiN7000 Mounting Bracket Mounting BracketProcedure 3.1. Installing the WiN7000 on a Pole Pole MountingWiN7000 Wall Mounting Diagram Wall MountingTower Mount Procedure 3.2. Installing the WiN7000 on a WallCable Connections Copper Ethernet Port Option Weatherproofing Procedure 3.3. Weatherproofing Cable ConnectorsWeatherproofing Cable Connections Wrapping the Connector with Electrical Tape Power Connections Copper and SFA Type Base Station11. Positive 48V Configuration SFD Type Base StationConnecting the WiN7000 to the Web Interface SetupProcedure 4.1. Connecting a computer to the base station RuggedMAX Web Interface General Status No IP connectivity TroubleshootingNo Serial Connection Appendix A. Connector and Cable Pinouts Power and Ethernet Cable PinoutsFigure A.2. WiN7000 Console Connector Pinout Console Cable PinoutsAppendix B. WiN7000 Specifications Safety Environmental1613 & IEC61850-3 RadioAppendix C. List of Acronyms Acronym DescriptionAppendix D. Warranty RuggedCom Inc