3Com 5017C-LS, 5017C with load sharing Troubleshooting with Controller Module LEDs

Page 52

If any of these LEDs are not lit as shown in this chart, refer to Table 2-4 to troubleshoot the problem.

Table 2-4. Troubleshooting with Controller Module LEDs

LED

State

Possible

Troubleshooting

Problem

Suggestions

 

 

 

 

 

 

 

 

 

 

 

Primary

Off

The Primary

Press the LED Test button

Power

 

 

Power LED is

to verify that the LED is

 

 

 

 

broken.

working properly.

 

 

 

 

 

 

 

 

 

 

 

The primary

Reinstall the primary

 

 

 

 

power supply

power supply and turn it

 

 

 

 

is not properly

on.

 

 

 

 

installed.

 

 

 

 

 

 

 

 

 

Steady

The primary

Verify that the outlet is

 

 

Blinking

power supply

supplying power.

 

 

 

 

has failed.

 

 

 

 

 

 

 

Verify that the voltage

 

 

 

 

 

 

 

 

 

 

 

 

selection switch is set to

 

 

 

 

 

 

the correct position for

 

 

 

 

 

 

your country's line

 

 

 

 

 

 

voltage.

 

 

 

 

 

 

 

 

 

 

 

 

 

Verify that the power

 

 

 

 

 

 

cord is plugged in at

 

 

 

 

 

 

both ends and that the

 

 

 

 

 

 

cord is appropriate for

 

 

 

 

 

 

your country's line

 

 

 

 

 

 

voltage.

 

 

 

 

 

 

 

 

 

 

 

 

 

Verify that the power

 

 

 

 

 

 

switch is turned on.

 

 

 

 

 

 

 

 

 

 

 

 

 

Replace the power

 

 

 

 

 

 

supply.

 

 

 

 

 

 

 

2 - 22 ONline 17-Slot System Concentrator Installation and Operation Guide

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Contents Document Number Printed March VDE Class B Compliance Restricted Rights Page Contents Maintenance Appendix B Slot Usage Chart Appendix C Technical Support Page Figures Page Tables Page How to Use This Guide AudienceStructure of This Guide This guide contains the following chaptersDocument Conventions Convention Indicates ExampleRelated Documents 3Com Documents Reference DocumentsPage Introduction Introducing the ONline System ConcentratorMultiple 17-Slot Concentrator Environment Back Panel Front PanelONline System Concentrator Features ONline System Concentrator Front ViewModular ONline Configuration Modular DesignPort-Switching Technology TriChannel ArchitectureONline System Concentrator Using Multiple Networks Backup Power Supply Fault-Tolerance CapabilitiesLoad Sharing Backup Controller Module Redundant Cable LinksBackup Concentrator Redundant Cable Link ConfigurationBackup Concentrator Configuration Hot Swapping of Media ModulesSynchronous Backplane Installation and Troubleshooting Contents of the Shipping BoxONline System Concentrator Shipping Box Contents FCC Regulations Location Requirements Site Selection ConsiderationsVentilation Power Requirements Rack Mount Installation RequirementsInstallation Table Top Installation RequirementsInstalling the Cable Tray Rack Mount Settings Cable Tray Rack MountingRack Mount Positions Cable Tray Installation in Rack Cable Tray Table MountingInstalling the ONline System Concentrator Rack Mounting the ONline System ConcentratorAttaching the Rack Mount Flanges Table Top Mounting the ONline Concentrator Chassis Mounted in RackInstalling the Backup Power Supply Optional Removing Fan UnitUnplugging the Fan Unit Power Supply Connectors Selecting the Power Supply Voltage 10. Installed Backup Power Supply11. Setting the Voltage Selector Switch Installing ONline Modules Connecting Network CablesPower Up and Verification 12. Network Cable ConnectionsPower Supply Operation Verification Fan Operation VerificationTroubleshooting with Controller Module LEDs Command. If this fails to See Primary Power LED Technical Assistance Where To Go From Here Configuration of your concentratorMaintenance Routine Maintenance Replacing the Power SupplyRemoving the Power Supply Unplugging the Power Supply Power Supply Plugs in ONline System Concentrator Backup Power Supply Installed Replacing the Fan Unit Removing the Fan UnitUnplugging the Fan Unit ONline Module Maintenance Other System ComponentsPage General EnvironmentalMechanical Power SourceRegulatory Compliance Accessories Page Slot Usage Chart Table B-1. Concentrator Slot Usage Chart Table B-1. Concentrator Slot Usage Chart Page Technical Support On-line Technical SupportEmail Technical Support Support from Your Network SupplierWorld Wide Web Site Support from 3Com Accessing the 3Com MIB Returning Products for Repair3Com Technical Publications Page Index Index