3Com 5017C-LS, 5017C with load sharing installation and operation guide Technical Assistance

Table 2-4. Troubleshooting with Controller Module LEDs (Continued)

LED	State	Possible	Troubleshooting
		Problem	Suggestions
		The Active LED	Press the LED Test button
		is broken.	to see if the LED is
			working.
Standby	Off	The module is	Verify that the Active LED
		in active mode.	is illuminated.
		The Standby	Press the LED Test button
		LED is broken.	to see if the LED is
			working.
	Blinking	There is a	Reset the module. If this
		hardware	action does not correct
		failure in the	the problem, install the
		Standby	module in another slot.
		module.	If necessary, replace the
			module and contact
			3Com Customer
			Support Organization.
			See Technical Assistance
			to follow.

Technical Assistance

You can receive assistance for installing and troubleshooting the 17-Slot concentrator by calling your dealer or 3Com Customer Support. Be prepared to supply a representative with the following information:

❑a description of the problem

❑the steps you have taken to try and correct the problem

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