SUPER MICRO Computer X9DRD-iF, X9DRD-LF Troubleshooting Procedures, Before Power On, No Power

Page 69

Chapter 3: Troubleshooting

Chapter 3

Troubleshooting

3-1 Troubleshooting Procedures

Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the ‘Technical Support Procedures’ and/or ‘Returning Merchandise for Service’ section(s) in this chapter. Note: Always disconnect the power cord before adding, changing or installing any hardware components.

Before Power On

1.Make sure that there are no short circuits between the motherboard and chassis.

2.Disconnect all ribbon/wire cables from the motherboard, including those for the keyboard and mouse.

3.Remove all add-on cards.

4.Install CPU 1 first (making sure it is fully seated) and connect the front panel connectors to the motherboard.

No Power

1.Make sure that no short circuits between the motherboard and the chassis.

2.Make sure that the ATX power connectors are properly connected

3.Check that the 115V/230V switch on the power supply is properly set, if avail- able.

4.Turn the power switch on and off to test the system, if applicable.

5.The battery on your motherboard may be old. Check to verify that it still sup- plies ~3VDC. If it does not, replace it with a new one.

3-1

Image 69
Contents X9DRD-iF X9DRD-LF Page Manual Organization About This MotherboardConventions Used in the Manual Contacting Supermicro EuropeAsia-Pacific Table of Contents Vii Appendix a Bios Error Beep Codes Overview ChecklistX9DRD-iF Motherboard Image X9DRD-iF Motherboard Layout X9DRD-iFX9DRD-iF Quick Reference X9DRD-iFX9DRD-iF/LF Jumpers ConnectorsJuidb LAN1/LAN2 Ipmi LAN SP1 LED IndicatorsCPU Motherboard FeaturesIntegrated Ipmi SerialLink ConnectionsSerial COM Port Super I/OFan Control CPU MonitoringSystem Block Diagram X9DRD-iF Block DiagramPCH C602 PCH C606 X9DRD-LF Block DiagramProcessor and Chipset Overview Recovery from AC Power Loss Special FeaturesEnvironmental Temperature Control PC Health MonitoringAcpi Features Power SupplySlow Blinking LED for Suspend-State Indicator Advanced Power Management Super I/OManagement Engine ME Overview of the Nuvoton WPCM450 Controller Other Features Supported by the Wpcm BMC ControllerPage X9DRD-iF/LF Motherboard User’s Manual Standardized Warning Statements Battery HandlingPage 製品の廃棄 Product DisposalPage Installing the LGA2011 Processor Processor and Heatsink InstallationLever Close 1st Socket Press down on LoadSocket Keys CPU Keys Push down Gently close Push down and lock Load plateLock the lever Labelled OpenScrew#1 Installing a Passive CPU HeatsinkMotherboard Mounting HolesRemoving the Heatsink Installing & Removing DIMMs Installing and Removing the Memory ModulesRemoving Memory Modules Release TabsProcessor and Memory Module Population Processors and their Corresponding Memory ModulesSee the Note Below Populating Udimm ECC/Non-ECC Memory ModulesData See the Note Below Intel E5-2600 Series Processor Udimm Memory SupportBelow 35V QRx4 Per Dimm Slots Per Channel Data See the Note8Rx4 QRx8Tools Needed Motherboard InstallationLocation Mounting Holes An Important Note on PCI-E Slot PopulationInstalling the Motherboard Control Panel Connectors and I/O Ports Back Panel Connectors and I/O PortsBack Panel I/O Port Locations and Definitions Serial Ports Video ConnectionSerial COM Ports Pin Definitions Backplane USB 0/1, 2/3 Pin Definitions Universal Serial Bus USBPin# Definition +5V PO+ Ground FP USB 4/5, 8/9, USB Pin DefinitionsLAN Ports Pin Definition Ethernet PortsPin# Definition TD0+ Act LEDUID Switch Unit Identifier Switch/UID LED IndicatorsPin# Definition Ground Button StatusFront Control Panel JF1 Header PinsNIC1 Link LED GroundPower LED Pin Definitions JF1 Power LEDFront Control Panel Pin Definitions NMI ButtonNIC1/NIC2 LED Indicators Pin# Definition 13 3.3V Standby HD ActivePin# Definition Vcc NIC 2 LED 11 Vcc NIC 1 LED Overheat OH/Fan Fail/PWR Fail Power Fail LEDOH/Fan Fail/ PWR Fail/BlueUID LED Pin Definitions JF1 OH/Fan Fail/PWR Fail LED Status Red LEDPower Button Reset ButtonReset Button Pin Definitions JF1 Power Button Pin Definitions JF1Power Connectors Connecting CablesATX Power 24-pin Connector Pin Definitions 12V 8-pin PWR Con Nector Pin DefinitionsChassis Intrusion Fan HeadersFan Header Pin Definitions Chassis Intrusion Pin DefinitionsPWR LED Connector Pin Definitions Power LED/SpeakerSpeaker Connector Pin Settings Internal SpeakerOverheat LED/Fan Fail TPM Header/PortTPM/Port 80 Header Pin Definitions Overheat LED Pin DefinitionsPin# Definition Clock Data PWR Fail Ground +3.3V Power SMB I2C ConnectorIpmb Header Pin Definitions Pin# Definition Data Ground Clock No ConnectionSgpio 1/2 & 3-SGPIO 1 Headers X9DRD-iF DOM Power Connector X9DRD-iFPin# Definition Ground Data Load Clock Pin# Definition +5V GroundStandby Power Header X9DRD-iF Standby PWR Pin DefinitionsPin# Definition +5V Standby Ground Wake-up Glan Enable/Disable Jumper SettingsGlan Enable Jumper Settings Jumper Setting Definition Enabled default DisabledWatch Dog Jumper Settings Watch Dog Enable/DisableJumper Setting Definition Pins Reset default Open DisabledBMC Enable VGA EnableVGA Enable Jumper Settings BMC Enable Jumper SettingsManufacture Mode Select X9DRD-iF Management Engine ME RecoveryME Recovery ME Mode SelectI2C Bus to PCI-Exp. Slots I2C to PCI-E slots Jumper Settings Glan LEDs Onboard LED Indicators Ipmi Dedicated LAN LEDs Link LED Activity LEDOnboard Power LED BMC Heartbeat LEDBMC Heartbeat LED States SATA/SCU Connections Sata Ports/SCU ConnectorsSerial ATA/SCU Pin Definitions Pin# Definition Ground TXP TXN RXN RXPTroubleshooting Procedures Before Power OnNo Power System Boot Failure Losing the System’s Setup ConfigurationNo Video When the System Becomes Unstable Memory ErrorsSystem becomes unstable before or during OS installation Technical Support Procedures Battery Removal and Installation Battery RemovalProper Battery Disposal Battery Installation Frequently Asked Questions Returning Merchandise for Service Starting Bios Setup Utility How To Change the Configuration DataIntroduction Starting the Setup Utility Main SetupSystem Time System DateSupermicro X9DRD-iF series Version Build DateBoot Features Advanced Setup ConfigurationsPower Configuration CPU ConfigurationSocket 1 CPU Information/Socket 2 CPU Information 64-bit CPU SpeedClock Spread Spectrum Hyper-threadingDCU Streamer Prefetcher Available when supported by the CPU Hardware Prefetcher Available when supported by the CPULimit Cpuid Maximum Intel AES-NIPower Technology  CPU Power Management ConfigurationEist Available when Power Technology is set to Custom Turbo Mode Available when Power Technology is set to CustomLong Duration Power Limit Factory Long Duration Power LimitRecommended Short Duration Power Energy PerformanceIntegrated IO Configuration Chipset Configuration North BridgeQPI Configuration Dram Rapl Mode Memory ModeMirroring SparingSouth Bridge Configuration SATA Configuration SCU Storage Control Unit Configuration PCIe/PCI/PnP Configuration Serial Port 1 Configuration Super IO ConfigurationSerial Port Console Redirection Serial Port 2 ConfigurationConsole Redirection Settings ACPI Setting TPM Enable Status Intel ME Subsystem Configuration Intel TXT LT-SX ConfigurationNIC Configuration Link SpeedBlink LEDs Event Logs Change Smbios Event Log SettingsWhen Log is Full Erasing Settings Erase Event LogSmbios Event Log Standard Settings Log System Boot Event View Smbios Event LogWhen SEL is Full Erasing Settings Erase SELIpmi System Event LogBMC Network Configuration Delete Boot Options BootBoot Option #1/ Boot Option #2/ Boot Option #3 CSM SupportAdministrator Password User PasswordSecurity Save & Exit Save Changes and ResetDiscard Changes and Exit Save Options Save ChangesSave as User Defaults Restore Optimized DefaultsRestore User Defaults Boot OverrideX9DRD-iF/LF Motherboard User’s Manual X9 Motherboard Bios Error Beep Codes Bios Error Beep CodesX9DRD-iF/LF Motherboard User’s Manual Driver/Tool Installation Display Screen Installing Software ProgramsSuperDoctor III Interface Display Screen Health Information Configuring SuperDoctorSuperDoctor III Interface Display Screen Remote Control X9DRD-iF/LF Motherboard User’s Manual