SUPER MICRO Computer X9DRD-iF, X9DRD-LF user manual Frequently Asked Questions

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Chapter 3: Troubleshooting

3-4 Frequently Asked Questions

Question: What are the various types of memory that my motherboard can support?

Answer: The motherboard supports Registered/Unbuffered ECC DDR3 DIMM or LRDIMM modules. To enhance memory performance, do not mix memory modules of different speeds and sizes. Please follow all memory installation instructions given on Section 2-4 in Chapter 2.

Question: How do I update my BIOS?

It is recommended that you do not upgrade your BIOS if you are not experiencing any problems with your system. Updated BIOS files are located on our website at http://www.supermicro.com. Please check our BIOS warning message and the information on how to update your BIOS on our website. Select your motherboard model and download the BIOS file to your computer. Also, check the current BIOS revision to make sure that it is newer than your BIOS before downloading. You can choose from the zip file and the .exe file. If you choose the zip BIOS file, please unzip the BIOS file onto a bootable USB device. Run the batch file using the format AMI.bat filename.rom from your bootable USB device to flash the BIOS. Then, your system will automatically reboot.

Warning: Do not shut down or reset the system while updating the BIOS to prevent possible system boot failure!)

Note: The SPI BIOS chip used on this motherboard cannot be removed. Send your motherboard back to our RMA Department at Supermicro for repair. For BIOS Recovery instructions, please refer to the AMI BIOS Recovery Instructions posted at http://www.supermicro.com.

Question: How do I handle the used battery?

Answer: Please handle used batteries carefully. Do not damage the battery in any way; a damaged battery may release hazardous materials into the environment. Do not discard a used battery in the garbage or a public landfill. Please comply with the regulations set up by your local hazardous waste management agency to dispose of your used battery properly. (Refer to Section 3-3 on Page 3-6.)

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Contents X9DRD-iF X9DRD-LF Page Manual Organization About This MotherboardConventions Used in the Manual Contacting Supermicro EuropeAsia-Pacific Table of Contents Vii Appendix a Bios Error Beep Codes Overview ChecklistX9DRD-iF Motherboard Image X9DRD-iF Motherboard Layout X9DRD-iFX9DRD-iF Quick Reference X9DRD-iFX9DRD-iF/LF Jumpers ConnectorsJuidb LAN1/LAN2 Ipmi LAN SP1 LED IndicatorsCPU Motherboard FeaturesSuper I/O SerialLink ConnectionsIntegrated Ipmi Serial COM PortFan Control CPU MonitoringSystem Block Diagram X9DRD-iF Block DiagramPCH C602 PCH C606 X9DRD-LF Block DiagramProcessor and Chipset Overview PC Health Monitoring Special FeaturesRecovery from AC Power Loss Environmental Temperature ControlAcpi Features Power SupplySlow Blinking LED for Suspend-State Indicator Advanced Power Management Super I/OManagement Engine ME Overview of the Nuvoton WPCM450 Controller Other Features Supported by the Wpcm BMC ControllerPage X9DRD-iF/LF Motherboard User’s Manual Standardized Warning Statements Battery HandlingPage 製品の廃棄 Product DisposalPage Installing the LGA2011 Processor Processor and Heatsink InstallationLever Close 1st Socket Press down on LoadSocket Keys CPU Keys Labelled Open Gently close Push down and lock Load platePush down Lock the leverMounting Holes Installing a Passive CPU HeatsinkScrew#1 MotherboardRemoving the Heatsink Release Tabs Installing and Removing the Memory ModulesInstalling & Removing DIMMs Removing Memory ModulesProcessor and Memory Module Population Processors and their Corresponding Memory ModulesSee the Note Below Populating Udimm ECC/Non-ECC Memory ModulesData See the Note Below Intel E5-2600 Series Processor Udimm Memory SupportQRx8 Per Dimm Slots Per Channel Data See the NoteBelow 35V QRx4 8Rx4An Important Note on PCI-E Slot Population Motherboard InstallationTools Needed Location Mounting HolesInstalling the Motherboard Control Panel Connectors and I/O Ports Back Panel Connectors and I/O PortsBack Panel I/O Port Locations and Definitions Serial Ports Video ConnectionSerial COM Ports Pin Definitions FP USB 4/5, 8/9, USB Pin Definitions Universal Serial Bus USBBackplane USB 0/1, 2/3 Pin Definitions Pin# Definition +5V PO+ GroundTD0+ Act LED Ethernet PortsLAN Ports Pin Definition Pin# DefinitionStatus Unit Identifier Switch/UID LED IndicatorsUID Switch Pin# Definition Ground ButtonGround JF1 Header PinsFront Control Panel NIC1 Link LEDNMI Button Power LEDPower LED Pin Definitions JF1 Front Control Panel Pin DefinitionsNIC1/NIC2 LED Indicators Pin# Definition 13 3.3V Standby HD ActivePin# Definition Vcc NIC 2 LED 11 Vcc NIC 1 LED OH/Fan Fail/PWR Fail LED Status Red LED Power Fail LEDOverheat OH/Fan Fail/PWR Fail OH/Fan Fail/ PWR Fail/BlueUID LED Pin Definitions JF1Power Button Pin Definitions JF1 Reset ButtonPower Button Reset Button Pin Definitions JF112V 8-pin PWR Con Nector Pin Definitions Connecting CablesPower Connectors ATX Power 24-pin Connector Pin DefinitionsChassis Intrusion Pin Definitions Fan HeadersChassis Intrusion Fan Header Pin DefinitionsInternal Speaker Power LED/SpeakerPWR LED Connector Pin Definitions Speaker Connector Pin SettingsOverheat LED Pin Definitions TPM Header/PortOverheat LED/Fan Fail TPM/Port 80 Header Pin DefinitionsPin# Definition Data Ground Clock No Connection Power SMB I2C ConnectorPin# Definition Clock Data PWR Fail Ground +3.3V Ipmb Header Pin DefinitionsPin# Definition +5V Ground DOM Power Connector X9DRD-iFSgpio 1/2 & 3-SGPIO 1 Headers X9DRD-iF Pin# Definition Ground Data Load ClockStandby Power Header X9DRD-iF Standby PWR Pin DefinitionsPin# Definition +5V Standby Ground Wake-up Jumper Setting Definition Enabled default Disabled Jumper SettingsGlan Enable/Disable Glan Enable Jumper SettingsOpen Disabled Watch Dog Enable/DisableWatch Dog Jumper Settings Jumper Setting Definition Pins Reset defaultBMC Enable Jumper Settings VGA EnableBMC Enable VGA Enable Jumper SettingsME Mode Select Management Engine ME RecoveryManufacture Mode Select X9DRD-iF ME RecoveryI2C Bus to PCI-Exp. Slots I2C to PCI-E slots Jumper SettingsLink LED Activity LED Onboard LED IndicatorsGlan LEDs Ipmi Dedicated LAN LEDsOnboard Power LED BMC Heartbeat LEDBMC Heartbeat LED States Pin# Definition Ground TXP TXN RXN RXP Sata Ports/SCU ConnectorsSATA/SCU Connections Serial ATA/SCU Pin DefinitionsTroubleshooting Procedures Before Power OnNo Power System Boot Failure Losing the System’s Setup ConfigurationNo Video When the System Becomes Unstable Memory ErrorsSystem becomes unstable before or during OS installation Technical Support Procedures Battery Removal and Installation Battery RemovalProper Battery Disposal Battery Installation Frequently Asked Questions Returning Merchandise for Service Starting Bios Setup Utility How To Change the Configuration DataIntroduction Starting the Setup Utility Main SetupBuild Date System DateSystem Time Supermicro X9DRD-iF series VersionBoot Features Advanced Setup ConfigurationsPower Configuration CPU ConfigurationSocket 1 CPU Information/Socket 2 CPU Information Hyper-threading CPU Speed64-bit Clock Spread SpectrumIntel AES-NI Hardware Prefetcher Available when supported by the CPUDCU Streamer Prefetcher Available when supported by the CPU Limit Cpuid MaximumTurbo Mode Available when Power Technology is set to Custom  CPU Power Management ConfigurationPower Technology Eist Available when Power Technology is set to CustomEnergy Performance Factory Long Duration Power LimitLong Duration Power Limit Recommended Short Duration PowerIntegrated IO Configuration Chipset Configuration North BridgeQPI Configuration Sparing Memory ModeDram Rapl Mode MirroringSouth Bridge Configuration SATA Configuration SCU Storage Control Unit Configuration PCIe/PCI/PnP Configuration Serial Port 1 Configuration Super IO ConfigurationSerial Port Console Redirection Serial Port 2 ConfigurationConsole Redirection Settings ACPI Setting TPM Enable Status Intel ME Subsystem Configuration Intel TXT LT-SX ConfigurationNIC Configuration Link SpeedBlink LEDs Event Logs Change Smbios Event Log SettingsView Smbios Event Log Erasing Settings Erase Event LogWhen Log is Full Smbios Event Log Standard Settings Log System Boot EventSystem Event Log Erasing Settings Erase SELWhen SEL is Full IpmiBMC Network Configuration CSM Support BootDelete Boot Options Boot Option #1/ Boot Option #2/ Boot Option #3Administrator Password User PasswordSecurity Save Options Save Changes Save Changes and ResetSave & Exit Discard Changes and ExitBoot Override Restore Optimized DefaultsSave as User Defaults Restore User DefaultsX9DRD-iF/LF Motherboard User’s Manual X9 Motherboard Bios Error Beep Codes Bios Error Beep CodesX9DRD-iF/LF Motherboard User’s Manual Driver/Tool Installation Display Screen Installing Software ProgramsSuperDoctor III Interface Display Screen Health Information Configuring SuperDoctorSuperDoctor III Interface Display Screen Remote Control X9DRD-iF/LF Motherboard User’s Manual