SUPER MICRO Computer X9DRD-iF, X9DRD-LF user manual Memory Errors, When the System Becomes Unstable

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Chapter 3: Troubleshooting

Memory Errors

When a No-Memory Beep Code is issued by the system, check the following:

1.Make sure that the memory modules are compatible with the system and that the DIMM modules are properly and fully installed. (For memory compatibility, refer to the Memory Compatibility Chart posted on our website @ http://www. supermicro.com.)

2.Check if different speeds of DIMMs have been installed. It is strongly recom- mended that you use the same RAM speed for all DIMMs in the system.

3.Make sure that you are using the correct type of Registered/Unbuffered ECC DDR3 DIMM or LRDIMM modules recommended by the manufacturer.

4.Check for bad DIMM modules or slots by swapping a single module among all memory slots and check the results.

5.Make sure that all memory modules are fully seated in their slots. Follow the instructions given in Section 2-4 in Chapter 2.

6.Please follow the instructions given in the DIMM Population Tables listed in Section 2-4 to install your memory modules.

When the System Becomes Unstable

A. The system becomes unstable during or after OS installation

When the system becomes unstable during or after OS installation, check the fol- lowing:

1.CPU/BIOS support: Make sure that your CPU is supported, and you have the latest BIOS installed in your system.

2.Memory support: Make sure that the memory modules are supported by test- ing the modules using memtest86 or a similar utility.

Note: Refer to the product page on our website http:\\www.supermicro. com for memory and CPU support and updates.

3.HDD support: Make sure that all hard disk drives (HDDs) work properly. Re- place the bad HDDs with good ones.

4.System cooling: Check system cooling to make sure that all heatsink fans, and CPU/system fans, etc., work properly. Check Hardware Monitoring set- tings in the BIOS to make sure that the CPU and System temperatures are

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Contents X9DRD-iF X9DRD-LF Page Manual Organization About This MotherboardConventions Used in the Manual Asia-Pacific Contacting SupermicroEurope Table of Contents Vii Appendix a Bios Error Beep Codes Overview ChecklistX9DRD-iF Motherboard Image X9DRD-iF Motherboard Layout X9DRD-iFX9DRD-iF Quick Reference X9DRD-iFX9DRD-iF/LF Jumpers ConnectorsJuidb LAN1/LAN2 Ipmi LAN SP1 LED IndicatorsCPU Motherboard FeaturesSuper I/O SerialLink ConnectionsIntegrated Ipmi Serial COM PortFan Control CPU MonitoringSystem Block Diagram X9DRD-iF Block DiagramPCH C602 PCH C606 X9DRD-LF Block DiagramProcessor and Chipset Overview PC Health Monitoring Special FeaturesRecovery from AC Power Loss Environmental Temperature ControlSlow Blinking LED for Suspend-State Indicator Acpi FeaturesPower Supply Management Engine ME Advanced Power ManagementSuper I/O Overview of the Nuvoton WPCM450 Controller Other Features Supported by the Wpcm BMC ControllerPage X9DRD-iF/LF Motherboard User’s Manual Standardized Warning Statements Battery HandlingPage 製品の廃棄 Product DisposalPage Installing the LGA2011 Processor Processor and Heatsink InstallationLever Close 1st Socket Press down on LoadSocket Keys CPU Keys Labelled Open Gently close Push down and lock Load platePush down Lock the leverMounting Holes Installing a Passive CPU HeatsinkScrew#1 MotherboardRemoving the Heatsink Release Tabs Installing and Removing the Memory ModulesInstalling & Removing DIMMs Removing Memory ModulesProcessor and Memory Module Population Processors and their Corresponding Memory ModulesSee the Note Below Populating Udimm ECC/Non-ECC Memory ModulesData See the Note Below Intel E5-2600 Series Processor Udimm Memory SupportQRx8 Per Dimm Slots Per Channel Data See the NoteBelow 35V QRx4 8Rx4An Important Note on PCI-E Slot Population Motherboard InstallationTools Needed Location Mounting HolesInstalling the Motherboard Back Panel I/O Port Locations and Definitions Control Panel Connectors and I/O PortsBack Panel Connectors and I/O Ports Serial COM Ports Pin Definitions Serial PortsVideo Connection FP USB 4/5, 8/9, USB Pin Definitions Universal Serial Bus USBBackplane USB 0/1, 2/3 Pin Definitions Pin# Definition +5V PO+ GroundTD0+ Act LED Ethernet PortsLAN Ports Pin Definition Pin# DefinitionStatus Unit Identifier Switch/UID LED IndicatorsUID Switch Pin# Definition Ground ButtonGround JF1 Header PinsFront Control Panel NIC1 Link LEDNMI Button Power LEDPower LED Pin Definitions JF1 Front Control Panel Pin DefinitionsPin# Definition Vcc NIC 2 LED 11 Vcc NIC 1 LED NIC1/NIC2 LED IndicatorsPin# Definition 13 3.3V Standby HD Active OH/Fan Fail/PWR Fail LED Status Red LED Power Fail LEDOverheat OH/Fan Fail/PWR Fail OH/Fan Fail/ PWR Fail/BlueUID LED Pin Definitions JF1Power Button Pin Definitions JF1 Reset ButtonPower Button Reset Button Pin Definitions JF112V 8-pin PWR Con Nector Pin Definitions Connecting CablesPower Connectors ATX Power 24-pin Connector Pin DefinitionsChassis Intrusion Pin Definitions Fan HeadersChassis Intrusion Fan Header Pin DefinitionsInternal Speaker Power LED/SpeakerPWR LED Connector Pin Definitions Speaker Connector Pin SettingsOverheat LED Pin Definitions TPM Header/PortOverheat LED/Fan Fail TPM/Port 80 Header Pin DefinitionsPin# Definition Data Ground Clock No Connection Power SMB I2C ConnectorPin# Definition Clock Data PWR Fail Ground +3.3V Ipmb Header Pin DefinitionsPin# Definition +5V Ground DOM Power Connector X9DRD-iFSgpio 1/2 & 3-SGPIO 1 Headers X9DRD-iF Pin# Definition Ground Data Load ClockPin# Definition +5V Standby Ground Wake-up Standby Power Header X9DRD-iFStandby PWR Pin Definitions Jumper Setting Definition Enabled default Disabled Jumper SettingsGlan Enable/Disable Glan Enable Jumper SettingsOpen Disabled Watch Dog Enable/DisableWatch Dog Jumper Settings Jumper Setting Definition Pins Reset defaultBMC Enable Jumper Settings VGA EnableBMC Enable VGA Enable Jumper SettingsME Mode Select Management Engine ME RecoveryManufacture Mode Select X9DRD-iF ME RecoveryI2C Bus to PCI-Exp. Slots I2C to PCI-E slots Jumper SettingsLink LED Activity LED Onboard LED IndicatorsGlan LEDs Ipmi Dedicated LAN LEDsBMC Heartbeat LED States Onboard Power LEDBMC Heartbeat LED Pin# Definition Ground TXP TXN RXN RXP Sata Ports/SCU ConnectorsSATA/SCU Connections Serial ATA/SCU Pin DefinitionsNo Power Troubleshooting ProceduresBefore Power On No Video System Boot FailureLosing the System’s Setup Configuration When the System Becomes Unstable Memory ErrorsSystem becomes unstable before or during OS installation Technical Support Procedures Proper Battery Disposal Battery Installation Battery Removal and InstallationBattery Removal Frequently Asked Questions Returning Merchandise for Service Introduction Starting Bios Setup UtilityHow To Change the Configuration Data Starting the Setup Utility Main SetupBuild Date System DateSystem Time Supermicro X9DRD-iF series VersionBoot Features Advanced Setup ConfigurationsSocket 1 CPU Information/Socket 2 CPU Information Power ConfigurationCPU Configuration Hyper-threading CPU Speed64-bit Clock Spread SpectrumIntel AES-NI Hardware Prefetcher Available when supported by the CPUDCU Streamer Prefetcher Available when supported by the CPU Limit Cpuid MaximumTurbo Mode Available when Power Technology is set to Custom  CPU Power Management ConfigurationPower Technology Eist Available when Power Technology is set to CustomEnergy Performance Factory Long Duration Power LimitLong Duration Power Limit Recommended Short Duration PowerIntegrated IO Configuration Chipset Configuration North BridgeQPI Configuration Sparing Memory ModeDram Rapl Mode MirroringSouth Bridge Configuration SATA Configuration SCU Storage Control Unit Configuration PCIe/PCI/PnP Configuration Serial Port 1 Configuration Super IO ConfigurationSerial Port Console Redirection Serial Port 2 ConfigurationConsole Redirection Settings ACPI Setting TPM Enable Status Intel ME Subsystem Configuration Intel TXT LT-SX ConfigurationBlink LEDs NIC ConfigurationLink Speed Event Logs Change Smbios Event Log SettingsView Smbios Event Log Erasing Settings Erase Event LogWhen Log is Full Smbios Event Log Standard Settings Log System Boot EventSystem Event Log Erasing Settings Erase SELWhen SEL is Full IpmiBMC Network Configuration CSM Support BootDelete Boot Options Boot Option #1/ Boot Option #2/ Boot Option #3Security Administrator PasswordUser Password Save Options Save Changes Save Changes and ResetSave & Exit Discard Changes and ExitBoot Override Restore Optimized DefaultsSave as User Defaults Restore User DefaultsX9DRD-iF/LF Motherboard User’s Manual X9 Motherboard Bios Error Beep Codes Bios Error Beep CodesX9DRD-iF/LF Motherboard User’s Manual Driver/Tool Installation Display Screen Installing Software ProgramsSuperDoctor III Interface Display Screen Health Information Configuring SuperDoctorSuperDoctor III Interface Display Screen Remote Control X9DRD-iF/LF Motherboard User’s Manual