SUPER MICRO Computer AOC-LPZCR1, AOC-SOZCR1 manual Contacting Supermicros Technical Support

Page 46

AOC-LPZCR1/AOC-SOZCR1 User's Guide

3.Problem: I cannot see the hard drives that are connected to the controller.

Recommended Solutions:

•Make sure that there is power supply to the hard drives.

•Check the SAS, SATA or SCSI cable to make sure that there are no loose con- nections between the card and the hard drives.

•If the hard drives are connected through a SAS, SATA or SCSI back panel, make sure that there is power supply to the back panel, and there are no loose con- nections between the back panel and the controller. Also make sure that the hard drives are properly seated in the drive bay.

•If possible, swap the drives around to determine if the drive connections or the controller is bad.

4.I cannot create software RAID in the operating system. Recommended Solutions:

•Make sure that the operating system supports software RAID. If not sure, please check with the software company that produces the OS.

•Make sure that more than one drives are seen by the OS.

Contacting Supermicro's Technical Support:

If you still have problems after trying out all the recommended solutions, please contact our Tech. Support @ (408)503-8000 or visit our web site @ www. supermicro.com/support/.

4-2

Image 46

Contents Super AOC-LPZCR1/AOC-SOZCR1 Users Guide Table of Contents Introduction AOC-SOZCR1 Series the Terminator Socket Dimm ZCR CardManagement support Key RAID FeaturesOperating Systems supported AOC-LPZCR1 Series -Low Proﬁle Skyhawk ZCR RAID CardEurope HeadquartersAsia-Paciﬁc Chapter Technical Speciﬁcations and Software Installation AOC-LPZCR1 Card Layout and Jumper LocationsJumper Description Jumper and Connector Descriptions *AOC-LPZCR1Description Buzzer Connector Connectors and LED Indicators *AOC-LPZCR1Activity LED Indicator I2C Cable ConnectionFront view AOC-SOZCR1 AOC-SOZCR1 Card Layout and Jumper LocationsRear view AOC-SOZCR1 SMB I 2C Connector and Header Descriptions *AOC-SOZCR1SMB Connector and Pin Deﬁnitions *AOC-SOZCR1 2C cable ConnectionIntelligent Interface Management SAF-TE See Note 1 belowESD Safety Guidelines General Safety GuidelinesFor the Windows 32-bit Operating System Creating the Driver Floppy DiskAdding the Driver into an Existing System For the Red Hat/SuSE Operating SystemFor the Red Hat Operating System Installing the Driver into a New SystemFor the SuSE Operating System AOC-LPZCR1/AOC-SOZCR1 Users Guide Conﬁguring Jumper Settings Chapter RAID ConﬁgurationSAS, Sata and Scsi settings Using Adaptecs RAID Conﬁguration UtilityTo Use the Adaptec RAID Conﬁguration Utility Using the Array Conﬁguration Utility RAID Conﬁguration Utility Main MenuTo Create Arrays Array Conﬁguration Utility Main MenuPage To Manage Arrays To assign properties to the new arrayTo View the properties of Existing Arrays Deleting Arrays Setting a Bootable Array Adding a Hotspare Disk Drive Deleting a Hotspare Disk Drive Initializing Disk Drives To initialize Disk drivesPage Page To Rescan Disk drives Rebuilding Arrays To Rebuild an arrayTo Secure Erase Drives Page Using Adaptecs SCSISelect Utility Using the Controller Conﬁguration UtilityUsing the Scsi Conﬁguration Utility Page Page Using the Sata Conﬁguration Utility Using Adaptecs SATASelect UtilityTo Use the SATASelect Utility Using Adaptecs Serial Select Utility To Use the SerialSelect UtilityUsing Physical Conﬁguration Utility Using Disk Utilities To Use Disk Utilities *for Scsi onlyPage To Use Disk Utilities *for Sata and SAS only To Format a Disk DriveTo Exit the Adaptec RAID Conﬁguration Utility To Verify Disk MediaChapter Troubleshooting Contacting Supermicros Technical Support