Seagate ST34501DC, ST34501WD, ST34501WC Seagate technical support services, Online services

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10	Cheetah 4LP Installation Guide, Rev. B

Seagate technical support services

If you need assistance installing your drive, consult your dealer. Dealers are familiar with their unique system configurations and can help you with system conflicts and other technical issues. If you need additional assistance with your Seagate® drive or other Seagate products, use one of the Seagate technical sup- port services listed below.

SeaFONE® 1-800-SEAGATE

Seagate’s 800 number (1-800-732-4283) allows toll-free access to automated self-help services, providing answers to commonly asked questions, troubleshooting tips, and specifications for disc drives and tape drives. This service is available 24 hours daily and requires a touch-tone phone. International callers can reach this automated self-help service by dialing 408-456-4496.

Online services

Using a modem, you can obtain troubleshooting tips, free utility programs, drive specifications and jumper settings for Seagate’s entire product line. You can also download software for installing and analyzing your drive.

SeaNET™

You can obtain technical information about Seagate products over the Internet from Seagate’s World Wide Web home page (http://www.seagate.com) or Seagate’s ftp server (ftp:// ftp.seagate.com). You can also send E-mail with your questions to Di sc Su pp o r t @ Se aga te . co m or Tap e Su p p or t @ Seagate.com.

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Contents ST34501N/W/WC/WD/DC Contents Preface Electrostatic discharge protection Important safety information and precautions Cheetah 4LP Installation Guide, Rev. B Wichtige Sicherheitshinweise Cheetah 4LP Installation Guide, Rev. B Page Regulatory agency compliance Electromagnetic susceptibilityElectromagnetic compliance Electromagnetic compliance for the European Union Australian C-TickSeagate technical support services Online servicesSeagate CompuServe forum FAX services SeaFAXDirect-support services Seagate technical supportCustomer service centers Manufacturer’s representativesGeneral description Drive characteristics Additional drive characteristics DC power requirements Amps ST34501 WC models WD, DC models +12V8 +5V8 Voltage regulation5 ± 5% ± 5%2Dimensions of the drive Drive models General informationScsi ID jumpers Drive termination Terminator power Circuits and data path widthsCable characteristics for single-ended circuits Pin I/O connection to drive Multiple drive connection to host adapter Multiple-drive connection to host adapter Scsi I/O Providing adequate cooling Kühlung des Systems Suggested air flow Abbildung 4. Empfohlener LuftstromverlaufMounting the drive and connecting cables Installation des Laufwerkes und Anschluß der KabelPage Pin Power Pin GleichstromHinweis Cheetah 4LP Installation Guide, Rev. B Mounting configuration dimensions Formatting the drive Quick reference desktop system notesSetting the Scsi ID jumpers Setting the Scsi ID on model N drivesTerminating the drive Terminating the driveSetting terminator power jumpers Other applicable jumper options Additional jumper optionsWD drives Model W and WD drive alternate ID select and LED connection Terminating the drive W model shown Drive Front Other option jumpers are available as illustrated below WC/DC drives Applicable jumper options Jumper optionsDrive Active indicator Drive Active LED indicator connectionsPage Page