Seagate ST34501WD, ST34501DC, ST34501WC manual Direct-support services, Seagate technical support

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Cheetah 4LP Installation Guide, Rev. B

13

Direct-support services

Seagate technical support

For one-on-one help, you can talk to a technical support special- ist during local business hours. Before calling, note your system configuration and drive model number (STxxxx).

Location	Phone number
Australia	61-2-9725-3366 (9:00 A.M. to 5:00 P.M., M–F)
England	44-1628-894083 (10:00 A.M. to 1:00 P.M.,
	2:00 P.M. to 5:00 P.M., M–F)
France	33 1-41 86 10 86 (9:30 A.M. to 12:30 P.M.,
	2:00 P.M. to 5:00 P.M., M–F)
Germany	Disc: 49-89-140-9332; Tape: 49-89-140-9333
	(9:30 A.M. to 12:30 P.M., 2:00 P.M. to 4:00 P.M.,
	M–F)
Hong Kong	852-2368 9918
Korea	82-2-556-8241
Singapore	65-488-7584 (9:00 A.M. to 12:00 P.M., 2:00 P.M.
	to 5:00 P.M., M–F)
Taiwan	886-2-514-2237
USA	Please dial 1-800-SEAGATE or 408-456-4496
	for the specific product telephone number.
	(8:00 A.M. to 1:15 P.M., 2:30 P.M. to 7:00 P.M.,
	Central time, M–F)

SeaTDD™ 405-936-1687

Using a telecommunications device for the deaf (TDD), you can send questions or comments 24 hours daily and exchange mes- sages with a technical support specialist between 8:00 A.M. to 1:15 P.M. and 2:30 P.M. to 7:00 P.M. (Central time) Monday through Friday.

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Contents ST34501N/W/WC/WD/DC Contents Preface Electrostatic discharge protection Important safety information and precautions Cheetah 4LP Installation Guide, Rev. B Wichtige Sicherheitshinweise Cheetah 4LP Installation Guide, Rev. B Page Regulatory agency compliance Electromagnetic susceptibilityElectromagnetic compliance Australian C-Tick Electromagnetic compliance for the European UnionOnline services Seagate technical support servicesSeagate CompuServe forum SeaFAX FAX servicesSeagate technical support Direct-support servicesManufacturer’s representatives Customer service centersGeneral description Drive characteristics Additional drive characteristics +12V8 +5V8 Voltage regulation5 ± 5% ± 5%2 DC power requirements Amps ST34501 WC models WD, DC modelsDimensions of the drive General information Drive modelsScsi ID jumpers Drive termination Circuits and data path widths Terminator powerCable characteristics for single-ended circuits Pin I/O connection to drive Multiple drive connection to host adapter Multiple-drive connection to host adapter Scsi I/O Providing adequate cooling Kühlung des Systems Abbildung 4. Empfohlener Luftstromverlauf Suggested air flowInstallation des Laufwerkes und Anschluß der Kabel Mounting the drive and connecting cablesPage Pin Gleichstrom Pin PowerHinweis Cheetah 4LP Installation Guide, Rev. B Mounting configuration dimensions Quick reference desktop system notes Formatting the driveSetting the Scsi ID on model N drives Setting the Scsi ID jumpersTerminating the drive Terminating the driveSetting terminator power jumpers Additional jumper options Other applicable jumper optionsWD drives Model W and WD drive alternate ID select and LED connection Terminating the drive W model shown Drive Front Other option jumpers are available as illustrated below WC/DC drives Jumper options Applicable jumper optionsDrive Active LED indicator connections Drive Active indicatorPage Page