Seagate 1270SL, 1080SL, 851SL, 540SL manual Basic troubleshooting

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Medalist SL Family Installation Guide, November 1995

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Basic troubleshooting

Warning. Always turn off the computer before changing jumpers or unplugging cables and cards.

Caution. Your drive and computer contain static-sensitive de- vices. Wear a ground strap or use other antistatic precaution while handling your drive.

If you have installed your drive and it does not function properly, perform the following basic checks:

Verify compatibility. Verify that the host adapter and the drive are appropriately matched to each other and to your computer. Refer to relevant documentation for details.

Check all cards. Verify that all cards are seated in their slots on the motherboard and are secured with mounting screws.

Check all cables. Make sure all ribbon and power cables are securely connected. Ribbon cables are easily damaged, es- pecially at the connector. Try a new cable or a known good cable. Make sure no socket pins were bent when the cable was inserted. For each cable, verify that cable-connector pin 1 is aligned with equipment-connector pin 1. The edge-stripe on the ribbon cable is used to denote pin 1.

Caution. Do not reverse-plug connectors. This will damage your drive if the power is applied.

Verify equipment configuration. Review the instructions in this guide and the host adapter installation guide and make sure that all appropriate jumpers are installed, or removed, to suit your application.

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Contents 540sl, 851sl 1080sl, 1270sl ATA Interface Drives Contents Introduction Drive features Model Before you begin Sicherheitsanleitung Required materials Configuring the driveDrive connectors Options jumper block settings Attaching the cables Attaching cables to the drive Attach a power-supply cable to the driveMounting holes Mounting the driveTransferring the software from the drive Type format a /s Configuring the computer Solutions for surpassing the 528-Mbyte barrier Determining whether your Bios accepts more than 528 MbytesUsing the EZ-Drive installation software Page Page Installing multiple partitions Booting with a diskette after EZ-Drive is installedPage Model Standard setupSetup Translation geometryPartitioning and formatting the drive Partitioning Low-level formattingHigh-level formatting Windows 32-bit disk accessPage Basic troubleshooting System does not recognize the drive Advanced troubleshootingPage Screen remains blank when you power up the system System error message, Drive not Ready, appears Drive does not format to full capacity Disabling EZ-Drive Required materials System error message, HDD controller failure, appearsDisabling Maximum Overdrive Page Technical support services SeaBOARDLocation Modem number SeaFONE /438-8222 SeaFAXLocation Telephone number Seagate Technical Support FAX /438-8137SeaTDD /438-5382 Seagate CompuServe forumSeagate’s Internet connections Drive in an approved package Storing and shipping your drive
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