Seagate 1080SL, 851SL, 540SL, 1270SL Advanced troubleshooting, System does not recognize the drive

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26 Medalist SL Family Installation Guide, November 1995

Check the power-supply specifications. If new devices are installed, your computer’s power supply may not support the new total power requirement. Consult your dealer.

Verify the drive type setting in System Setup. The drive- type values used to configure System Setup must not exceed the physical specifications of your drive (see the translation geometry table on page 20). Also, if you have an older BIOS, the translation geometry values must not exceed the limita- tions set by the BIOS.

Check for viruses. Before you use someone else’s diskette in your system for the first time, scan the diskette for viruses.

Advanced troubleshooting

If you have performed the preceding basic checks but the prob- lem has not been solved, follow these guidelines for troubleshoot- ing specific cases:

The system does not recognize the drive.

Check all cables.

Make sure the power supply is adequate for system needs.

Reboot the computer and make sure the drive motor runs. If your drive is very quiet, it may be difficult to hear its discs reach operating speed. Recheck all drive cables if the drive is not running.

Verify the System Setup drive type values. Each drive present must be represented in System Setup.

Try a warm boot (a reboot without turning off computer power). To do this, press CTRL, ALT, and DELETE at the same time.

If the drive is recognized after the warm boot, the computer

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Contents 540sl, 851sl 1080sl, 1270sl ATA Interface Drives Contents Introduction Drive features Model Before you begin Sicherheitsanleitung Configuring the drive Required materialsDrive connectors Options jumper block settings Attaching the cables Attach a power-supply cable to the drive Attaching cables to the driveMounting the drive Mounting holesTransferring the software from the drive Type format a /s Configuring the computer Determining whether your Bios accepts more than 528 Mbytes Solutions for surpassing the 528-Mbyte barrierUsing the EZ-Drive installation software Page Page Booting with a diskette after EZ-Drive is installed Installing multiple partitionsPage Standard setup SetupTranslation geometry ModelPartitioning and formatting the drive Low-level formatting PartitioningWindows 32-bit disk access High-level formattingPage Basic troubleshooting Advanced troubleshooting System does not recognize the drivePage Screen remains blank when you power up the system System error message, Drive not Ready, appears Drive does not format to full capacity System error message, HDD controller failure, appears Disabling EZ-Drive Required materialsDisabling Maximum Overdrive Page SeaBOARD Technical support servicesLocation Modem number SeaFAX Location Telephone numberSeagate Technical Support FAX /438-8137 SeaFONE /438-8222Seagate CompuServe forum SeaTDD /438-5382Seagate’s Internet connections Storing and shipping your drive Drive in an approved package
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