Seagate 1080SL, 851SL, 540SL, 1270SL Technical support services, SeaBOARD, Location Modem number

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34 Medalist SL Family Installation Guide, November 1995

Technical support services

If you need assistance installing your drive, consult your dealer. Your dealer is familiar with system configurations and can help you with system conflicts and other technical issues.

If you need additional assistance with your Seagate drive or other Seagate products, you can call SeaBOARD®, SeaFAX®, Sea- gate Technical Support FAX, SeaFONE®or SeaTDD™. Seagate technical support information is also available on CompuServe and through the Internet.

SeaBOARD

Using a modem, you can access documentation, drive specifica- tions and jumper settings for Seagate’s entire product line. You can also download software for installing and analyzing your drive.

SeaBOARD is available 24 hours daily. It supports communica- tions up to 9,600 baud. Set your communications software to eight data bits, no parity and one stop bit (8-N-1). SeaBOARD phone numbers are listed in the following table.

Location	Modem number
United States	408-438-8771
England	44-1-62-847-8011
France	(+33 1) 48 25 35 95
Germany	49-89-140-9331
Singapore	65-292-6973

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Contents 540sl, 851sl 1080sl, 1270sl ATA Interface Drives Contents Introduction Drive features Model Before you begin Sicherheitsanleitung Configuring the drive Required materialsDrive connectors Options jumper block settings Attaching the cables Attach a power-supply cable to the drive Attaching cables to the driveMounting the drive Mounting holesTransferring the software from the drive Type format a /s Configuring the computer Determining whether your Bios accepts more than 528 Mbytes Solutions for surpassing the 528-Mbyte barrierUsing the EZ-Drive installation software Page Page Booting with a diskette after EZ-Drive is installed Installing multiple partitionsPage Standard setup SetupTranslation geometry ModelPartitioning and formatting the drive Low-level formatting PartitioningWindows 32-bit disk access High-level formattingPage Basic troubleshooting Advanced troubleshooting System does not recognize the drivePage Screen remains blank when you power up the system System error message, Drive not Ready, appears Drive does not format to full capacity System error message, HDD controller failure, appears Disabling EZ-Drive Required materialsDisabling Maximum Overdrive Page Technical support services SeaBOARDLocation Modem number SeaFAX Location Telephone numberSeagate Technical Support FAX /438-8137 SeaFONE /438-8222SeaTDD /438-5382 Seagate CompuServe forumSeagate’s Internet connections Storing and shipping your drive Drive in an approved package

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