Seagate ST3300831ACE, ST3200826ACE Toll-Free Support Numbers, FAX Services-All Europe toll call

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European Support Services

For presales and technical support in Europe, dial the Seagate Service Center toll-free number for your spe- cific location. If your location is not listed here, dial our presales and technical support call center at +1-405- 324-4714 from 8:00 A.M. to 11:45 A.M. and 1:00 P.M. to 5:00 P.M. (Central Europe time) Monday through Friday. The presales and technical support call center is located in Oklahoma City, USA.

For European warranty service, dial the toll-free number for your specific location. If your location is not listed here, dial our European CSO warranty center at +31-20-316-7222 from 8:30 A.M. to 5:00 P.M. (Central Europe time) Monday through Friday. The CSO warranty center is located in Amsterdam, The Netherlands.

Seagate Service Centers

Toll-Free Support Numbers

Call Center

Presales and Technical Support

Warranty Service

Austria

0 800-20 12 90

0 800-20 12 90

Belgium

00 800-47324283 (00 800-4SEAGATE)

00 800-47324289

Denmark

00 800-47324283

00 800-47324289

France

00 800-47324283

00 800-47324289

Germany

00 800-47324283

00 800-47324289

Ireland

00 800-47324283

00 800-47324289

Italy

00 800-47324283

00 800-47324289

Netherlands

00 800-47324283

00 800-47324289

Norway

00 800-47324283

00 800-47324289

Poland

00 800-311 12 38

00 800-311 12 38

Spain

00 800-47324283

00 800-47324289

Sweden

00 800-47324283

00 800-47324289

Switzerland

00 800-47324283

00 800-47324289

Turkey

00 800-31 92 91 40

00 800-31 92 91 40

United Kingdom

00 800-47324283

00 800-47324289

FAX Services—All Europe (toll call)

Technical Support

+1-405-324-3339

Warranty Service

+31-20-653-3513

Africa/Middle East Support Services

For presales and technical support in Africa and the Middle East, dial our presales and technical support call center at +1-405-324-4714 from 8:00 A.M. to 11:45 A.M. and 1:00 P.M. to 5:00 P.M. (Central Europe time) Mon- day through Friday. The presales and technical support call center is located in Oklahoma City, USA.

For warranty service in Africa and the Middle East, dial our European CSO warranty center at +31-20-316- 7222 from 8:30 A.M. to 5:00 P.M. (Central Europe time) Monday through Friday, or send a FAX to +31-20-653- 3513. The CSO warranty center is located in Amsterdam, The Netherlands.

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DB35 Series Product Manual, Rev. B

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Contents DB35 Series Page DB35 Series Page Revision status summary sheet DB35 Series Product Manual, Rev. B Contents DB35 Series Product Manual, Rev. B List of Figures Viii DB35 Series Product Manual, Rev. B Introduction DB35 SeriesDB35 Series Product Manual, Rev. B Drive specifications Specification summary tableDrive specifications Altitude, nonoperating To 12,192 m Below mean sea level, max LBA mode Formatted capacityRecording and interface technology Start/stop times Physical characteristicsSeek time Typical seek timesPower specifications Typical current profile Conducted noiseVoltage tolerance Environmental specifications Humidity Relative humidity Temperature gradientWet bulb temperature AltitudeNonoperating vibration AcousticsElectromagnetic immunity Operating acousticsAgency certification Safety certificationReliability Electromagnetic compatibilityFCC verification Environmental protectionAustralian C-Tick N176 European Union Restriction of Hazardous Substances RoHSDB35 Series Product Manual, Rev. B Configuring and mounting the drive Handling and static discharge precautionsBreather filter hole precautions Breather filter hole locationDrive as master with a non-ATA-compatible slave Jumper settingsMaster/slave configuration Cable-select optionDrive mounting Ultra ATA/100 cableMounting dimensions-top, side and end view DB35 Series Product Manual, Rev. B ATA interface signals and connector pins ATA interfaceSupported ATA commands Command name Command code in hexF6H Identify Device command Word Description ValueXxxxH Description if bit is set to Bit Word Set Features command 4 S.M.A.R.T. commandsCode in features Register A.R.T. command Presales Support Seagate Technology support servicesInternet MySeagate Reseller.seagate.com Technical SupportWarranty Service Authorized Service CentersAmericas SEAGATE2 +1-405-324-47002 +1-405-324-3339 Call Center Toll-free Direct dialAmericas +1-405-324-47301 +1-405-324-4704 Call Center Toll-free Direct dial FAX / E-mailFAX Services-All Europe toll call Call Center Presales and Technical Support Warranty ServiceToll-Free Support Numbers Asia/Pacific Support Services DB35 Series Product Manual, Rev. B Index NumericsPage Page DB35 Series Product Manual, Rev. B Page Seagate Technology LLC
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