Seagate ST660712DEG, ST680712DE Seagate Technology support services, Internet, Presales Support

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5.0Seagate Technology support services

Internet

For information regarding Seagate products and services, visit www.seagate.com. Worldwide support is available 24 hours daily by email for your questions.

Presales Support:

Presales@Seagate.com

Technical Support:

DiscSupport@Seagate.com

Warranty Support:

http://www.seagate.com/support/service/index.html

mySeagate

my.seagate.com is the industry's first Web portal designed specifically for OEMs and distributors. It provides self-service access to critical applications, personalized content and the tools that allow our partners to manage their Seagate account functions. Submit pricing requests, orders and returns through a single, password-protected Web interface-anytime, anywhere in the world.

spp.seagate.com

spp.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You may register for customized communications that are not available on the web. These communications contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about the benefits or to register, go to spp.seagate.com, any time, from anywhere in the world.

Seagate Service Centers

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system, as well as product availability and compatibility.

Technical Support

Seagate technical support is available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration information and your “ST” model number available.

SeaTDD™ (+1-405-324-3655)is a telecommunications device for the deaf (TDD). You can send questions or comments 24 hours daily and exchange messages with a technical support specialist during normal business hours for the call center in your region.

ST1.3 Series Product Manual, Rev. C

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Contents Rev. C ST1.3 SeriesRevision status summary sheet Contents ST1.3 Series Product Manual, Rev. C List of Figures ST1.3 Series Product Manual, Rev. C Introduction ST1.3 Series IDE interface ZIF connector disc driveHandling precautions DisclaimerDrive care Drive specifications Power, access times and acousticsSpecifications Gs 0 to peak, 10-500 Hz @ 0.5 oct/min sweep rate Model Cylinders Read/write heads Sectors per track Default logical geometryLBA mode Formatted capacityTime to ready Physical characteristicsTechnology Specification Recording and interface technologyPower specifications Typical current profile DC powerVoltage tolerance Voltage tolerance including noise Conducted noiseStandby/Sleep mode Power-management modesActive mode Performance idle modeEnvironmental specifications Vibration ShockOperating shock Nonoperating shockNonoperating sweep sine vibration Operating sweep sine vibrationOperating random vibration Operating random vibration profileNonoperating random vibration Nonoperating random vibration profileCorrosive environment Electromagnetic immunity AcousticsElectromagnetic immunity Drive level acousticsReliability Measurement type SpecificationKorean RRL Safety certificationAgency certification Electromagnetic compatibilityFCC verification China Restriction of Hazardous Substances RoHS DirectivePage ST1.3 Series Product Manual, Rev. C Configuring and mounting the drive Handling and static discharge precautionsSeries Proper Handling example Drive installation ST1.3 Series Product Manual, Rev. C ST1.3 Series Area for Protective Mounting Mounting considerationsConnector interface signals and connector pins Way ZIF IDE interface connector signalsInterface description Iord Supported ATA commands Supported commands Word ATA specification Value Identify Device commandXxA5H Description if bit is set to Bit Set Features command Features register valuesFeature Description ST1.3 Series Product Manual, Rev. C Technical Support Seagate Technology support servicesInternet Presales SupportWarranty Service Data Recovery Services Authorized Service CentersData Recovery Services Call Center Toll-free Direct dial Publication feedback survey ST1.3 Series Product Manual, Rev. C Index Page Page ST1.3 Series Product Manual, Rev. C Page Seagate Technology LLC
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