Seagate ST3600002SS manual Reliability and service, Interface errors, Preventive maintenance

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a seek positioning error (Error code = 15h or 02h) will be reported with a Hardware error (04h) in the Sense Key. Recoverable seek errors are specified at Less than 10 errors in 108 seeks. Unrecoverable seek errors (Sense Key = 04h) are classified as drive failures.

5.1.4Interface errors

An interface error is defined as a failure of the receiver on a port to recover the data as transmitted by the device port connected to the receiver. The error may be detected as a running disparity error, illegal code, loss of word sync, or CRC error.

5.2Reliability and service

You can enhance the reliability of disk drives by ensuring that the drive receives adequate cooling. Section 6.0 provides temperature measurements and other information that may be used to enhance the service life of the drive. Section 8.2 provides recommended air-flow information.

5.2.1Annualized Failure Rate (AFR) and Mean Time Between Failures (MTBF)

These drives shall achieve an AFR of 0.55% (MTBF of 1,600,000 hours) when operated in an environment that ensures the HDA case temperatures do not exceed the values specified in Section 6.4.1.

Operation at case temperatures outside the specifications in Section 6.4.1 may increase the AFR (decrease the MTBF).

AFR and MTBF statistics are population statistics that are not relevant to individual units. AFR and MTBF spec- ifications are based on the following assumptions for Enterprise Storage System environments:

8,760 power-on hours per year

250 average on/off cycles per year

Operating at nominal voltages

System provides adequate cooling to ensure the case temperatures specified in Section 6.4.1 are not exceeded.

5.2.2Preventive maintenance

No routine scheduled preventive maintenance is required.

5.2.3Hot plugging the drive

When a disk is powered on by switching the power or hot plugged, the drive runs a self test before attempting to communicate on its’ interfaces. When the self test completes successfully, the drive initiates a Link Reset starting with OOB. An attached device should respond to the link reset. If the link reset attempt fails, or any time the drive looses sync, the drive initiated link reset. The drive will initiate link reset once per second but alternates between port A and B. Therefore each port will attempt a link reset once per 2 seconds assuming both ports are out of sync.

If the self-test fails, the does not respond to link reset on the failing port.

Note. It is the responsibility of the systems integrator to assure that no temperature, energy, voltage haz- ard, or ESD potential hazard is presented during the hot connect/disconnect operation. Discharge the static electricity from the drive carrier prior to inserting it into the system.

Caution. The drive motor must come to a complete stop prior to changing the plane of operation. This time is required to insure data integrity.

Cheetah NS 10K.2 SAS Product Manual, Rev. C

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Contents ST3600002SS ST3450802SS Cheetah NS 10K.2 SASPage Contents Installation Defect and error managementSeagate Technology support services Interface requirementsScope Standards Standards, compliance and reference documentsElectromagnetic compatibility Electromagnetic susceptibilityCompliance Reference documents General description Media description Standard featuresPerformance ReliabilityProgrammable drive capacity Factory-installed optionsFormatted capacities Internal drive characteristics Performance characteristicsAccess time Seek performanceStart/stop time Format command execution time minutesGeneral performance characteristics Caching write data Prefetch/multi-segmented cache controlCache operation Prefetch operation Error rates Reliability specificationsRecoverable Errors Unrecoverable ErrorsInterface errors Reliability and servicePreventive maintenance Hot plugging the driveControlling S.M.A.R.T 4 S.M.A.R.TPerformance impact Reporting controlPredictive failures Temperature Log Page 0Dh Parameter Code DescriptionThermal monitor Drive Self Test DSTImplementation DST failure definitionExtended test Function Code 010b Product warrantyShort test Function Code 001b Shipping AC power requirements Physical/electrical specificationsDC power requirements ST3600002SS DC power requirementsGeneral DC power requirement notes ST3450802SS DC power requirementsCurrent profiles Power sequencingConducted noise immunity Typical ST3600002SS drive +5V and +12V current profiles ST3450802SS Power dissipationST3600002SS Environmental limits Temperature a. OperatingEffective altitude sea level a. Operating Relative humidityShock and vibration ShockRecommended mounting Package size Packaged/product weight Drop heightVibration a. Operating-normal Air cleanlinessAcoustics Corrosive environmentChina Restriction of Hazardous Substances RoHS Directive Physical dimensions Mechanical specificationsDrive error recovery procedures Defect and error managementDrive internal defects/errors 77.81 Background Media Scan SAS system errorsMedia Pre-Scan Deferred Auto-ReallocationIdle Read After Write Drive orientation InstallationAir flow CoolingGrounding Drive mountingInterface requirements SAS featuresDual port support Commands supported by Cheetah NS 10K.2 SAS family drives Scsi commands supportedCommands supported by Cheetah NS 10K.2 SAS family drives Commands supported by Cheetah NS 10K.2 SAS family drives Commands supported by Cheetah NS 10K.2 SAS family drives Bytes Data hex Inquiry data2Mode Sense data Page Mode Pages 2.1 ST3600002SS Mode Sense data2.2 ST3450802SS Mode Sense data Miscellaneous features Miscellaneous operating features and conditionsSupported Feature or condition Miscellaneous statusSAS physical interface Datum B Connector requirements Physical characteristicsElectrical description Pin Signal name Signal typePin descriptions SAS pin descriptionsPower Signal characteristicsSAS transmitters and receivers Ready LED OutDifferential signals LED drive signalGeneral interface characteristics Eye masks Eye masks overviewReceive eye mask X2OP 0, 5xadditional sinusoidal jitter X1OP Signal characteristica Units 5Gb/s 0Gb/s Transmitter signal characteristicsSignal characteristic Units 5Gb/s 0Gb/s Receiver signal characteristicsMaximum allowable jitter 5Gb/s m, n 0Gb/s m, n Deterministic jitterqImpedance requirements Sheet 1 Receiver jitter tolerance5Gb/sa 0Gb/sa Sinusoidal Deterministic Total JitterhElectrical TxRx connections Impedance requirements Sheet 2= -5, 437dB Shows the zero-length test load Additional information SAS-2 Specification complianceReceiver characteristics Technical Support Seagate Technology support servicesPresales Support Data Recovery Services Call Center Toll-free Direct dial Warranty ServiceData Recovery Services Authorized Service Centers Index Page SAS See also cooling Page Seagate Technology LLC
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