Seagate ST3450802SS 4 S.M.A.R.T, Controlling S.M.A.R.T, Performance impact, Reporting control

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5.2.4S.M.A.R.T.

S.M.A.R.T. is an acronym for Self-Monitoring Analysis and Reporting Technology. This technology is intended to recognize conditions that indicate imminent drive failure and is designed to provide sufficient warning of a failure to allow you to back up the data before an actual failure occurs.

Note. The drive’s firmware monitors specific attributes for degradation over time but can’t predict instanta- neous drive failures.

Each monitored attribute has been selected to monitor a specific set of failure conditions in the operating per- formance of the drive and the thresholds are optimized to minimize “false” and “failed” predictions.

Controlling S.M.A.R.T.

The operating mode of S.M.A.R.T. is controlled by the DEXCPT and PERF bits on the Informational Exceptions Control mode page (1Ch). Use the DEXCPT bit to enable or disable the S.M.A.R.T. feature. Setting the DEX- CPT bit disables all S.M.A.R.T. functions. When enabled, S.M.A.R.T. collects on-line data as the drive performs normal read and write operations. When the PERF bit is set, the drive is considered to be in “On-line Mode Only” and will not perform off-line functions.

You can measure off-line attributes and force the drive to save the data by using the Rezero Unit command. Forcing S.M.A.R.T. resets the timer so that the next scheduled interrupt is in two hours.

You can interrogate the drive through the host to determine the time remaining before the next scheduled mea- surement and data logging process occurs. To accomplish this, issue a Log Sense command to log page 0x3E. This allows you to control when S.M.A.R.T. interruptions occur. Forcing S.M.A.R.T. with the RTZ command resets the timer.

Performance impact

S.M.A.R.T. attribute data is saved to the disk so that the events that caused a predictive failure can be recre- ated. The drive measures and saves parameters once every two hours subject to an idle period on the drive interfaces. The process of measuring off-line attribute data and saving data to the disk is uninterruptable. The maximum on-line only processing delay is summarized below:

Maximum processing delay

 

 

On-line only delay

Fully-enabled delay

 

DEXCPT = 0, PERF = 1

DEXCPT = 0, PERF = 0

S.M.A.R.T. delay times

42 ms

163 ms

5.2.5Reporting control

Reporting is controlled by the MRIE bits in the Informational Exceptions Control mode page (1Ch). Subject to the reporting method, the firmware will issue to the host an 01-5Dxx sense code. The error code is preserved through bus resets and power cycles.

Determining rate

S.M.A.R.T. monitors the rate at which errors occur and signals a predictive failure if the rate of degraded errors increases to an unacceptable level. To determine rate, error events are logged and compared to the number of total operations for a given attribute. The interval defines the number of operations over which to measure the rate. The counter that keeps track of the current number of operations is referred to as the Interval Counter.

S.M.A.R.T. measures error rates. All errors for each monitored attribute are recorded. A counter keeps track of the number of errors for the current interval. This counter is referred to as the Failure Counter.

Error rate is the number of errors per operation. The algorithm that S.M.A.R.T. uses to record rates of error is to set thresholds for the number of errors and their interval. If the number of errors exceeds the threshold before

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Cheetah NS 10K.2 SAS Product Manual, Rev. C

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Contents Cheetah NS 10K.2 SAS ST3600002SS ST3450802SSPage Contents Seagate Technology support services Defect and error managementInstallation Interface requirementsScope Electromagnetic compatibility Standards, compliance and reference documentsStandards Electromagnetic susceptibilityCompliance Reference documents General description Performance Standard featuresMedia description ReliabilityFactory-installed options Formatted capacitiesProgrammable drive capacity Access time Performance characteristicsInternal drive characteristics Seek performanceFormat command execution time minutes General performance characteristicsStart/stop time Prefetch/multi-segmented cache control Cache operationCaching write data Prefetch operation Recoverable Errors Reliability specificationsError rates Unrecoverable ErrorsPreventive maintenance Reliability and serviceInterface errors Hot plugging the drivePerformance impact 4 S.M.A.R.TControlling S.M.A.R.T Reporting controlThermal monitor Temperature Log Page 0Dh Parameter Code DescriptionPredictive failures Drive Self Test DSTDST failure definition ImplementationProduct warranty Short test Function Code 001bExtended test Function Code 010b Shipping DC power requirements Physical/electrical specificationsAC power requirements ST3600002SS DC power requirementsST3450802SS DC power requirements General DC power requirement notesPower sequencing Conducted noise immunityCurrent profiles Typical ST3600002SS drive +5V and +12V current profiles Power dissipation ST3600002SSST3450802SS Temperature a. Operating Environmental limitsShock and vibration Relative humidityEffective altitude sea level a. Operating ShockPackage size Packaged/product weight Drop height Recommended mountingAcoustics Air cleanlinessVibration a. Operating-normal Corrosive environmentChina Restriction of Hazardous Substances RoHS Directive Mechanical specifications Physical dimensionsDefect and error management Drive internal defects/errorsDrive error recovery procedures 77.81 Media Pre-Scan SAS system errorsBackground Media Scan Deferred Auto-ReallocationIdle Read After Write Installation Drive orientationCooling Air flowDrive mounting GroundingSAS features Interface requirementsDual port support Scsi commands supported Commands supported by Cheetah NS 10K.2 SAS family drivesCommands supported by Cheetah NS 10K.2 SAS family drives Commands supported by Cheetah NS 10K.2 SAS family drives Commands supported by Cheetah NS 10K.2 SAS family drives Inquiry data 2Mode Sense dataBytes Data hex Page 2.1 ST3600002SS Mode Sense data Mode Pages2.2 ST3450802SS Mode Sense data Supported Feature or condition Miscellaneous operating features and conditionsMiscellaneous features Miscellaneous statusSAS physical interface Datum B Physical characteristics Connector requirementsPin descriptions Pin Signal name Signal typeElectrical description SAS pin descriptionsSAS transmitters and receivers Signal characteristicsPower Ready LED OutGeneral interface characteristics LED drive signalDifferential signals Eye masks Eye masks overviewReceive eye mask X2OP 0, 5xadditional sinusoidal jitter X1OP Transmitter signal characteristics Signal characteristica Units 5Gb/s 0Gb/sMaximum allowable jitter Receiver signal characteristicsSignal characteristic Units 5Gb/s 0Gb/s 5Gb/s m, n 0Gb/s m, n Deterministic jitterq5Gb/sa 0Gb/sa Sinusoidal Deterministic Total Receiver jitter toleranceImpedance requirements Sheet 1 JitterhImpedance requirements Sheet 2 Electrical TxRx connections= -5, 437dB Shows the zero-length test load SAS-2 Specification compliance Receiver characteristicsAdditional information Seagate Technology support services Presales SupportTechnical Support Warranty Service Data Recovery Services Authorized Service CentersData Recovery Services Call Center Toll-free Direct dial Index Page SAS See also cooling Page Seagate Technology LLC
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