NETGEAR DG814 DSL Restoring the Default Configuration and Password, Problems with Date and Time

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Reference Manual for the Model DG814 DSL Modem Internet Gateway

Restoring the Default Configuration and Password

This section explains how to restore the factory default configuration settings, changing the gateway’s administration password to password and the IP address to 192.168.0.1. You can erase the current configuration and restore factory defaults in two ways:

Use the Erase function of the Web Configuration Manager (see “Erase the Configuration“ on page 6-8).

Use the Default Reset button on the rear panel of the gateway. Use this method for cases when the administration password or IP address is not known.

Using the Default Reset button

To restore the factory default configuration settings without knowing the administration password or IP address, you must use the Default Reset button on the rear panel of the gateway.

1.Press and hold the Default Reset button until the Test LED turns on (about 10 seconds).

2.Release the Default Reset button and wait for the gateway to reboot.

Problems with Date and Time

The E-Mail menu in the Content Filtering section displays the current date and time of day. The Model DG814 gateway uses the Network Time Protocol (NTP) to obtain the current time from one of several Network Time Servers on the Internet. Each entry in the log is stamped with the date and time of day. Problems with the date and time function can include:

Date shown is January 1, 2000

Cause: The gateway has not yet successfully reached a Network Time Server. Check that your Internet access settings are configured correctly. If you have just completed configuring the gateway, wait at least five minutes and check the date and time again.

Time is off by one hour

Cause: The gateway does not automatically sense Daylight Savings Time. In the E-Mail menu, check or uncheck the box marked “Adjust for Daylight Savings Time”.

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Troubleshooting

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Contents NETGEAR, Inc Trademarks World Wide Web Page Contents Chapter Preparing Your Network Chapter Maintenance Appendix a Technical Specifications Figure B-1 Page Table B-1 Xii About This Guide Technical Support Related PublicationsXiv About This Guide Typographical Conventions Special Message FormatsPage Chapter Introduction Key FeaturesAbout the Gateway Introduction Security Content FilteringAutosensing 10/100 Ethernet Easy Installation and Management TCP/IPMaintenance and Support Introduction Chapter Setting Up the Hardware Package ContentsAccess Requirement Local Network Hardware RequirementsGateway’s Front Panel PC RequirementsGateway’s Rear Panel LED DescriptionsConnecting the Gateway Connecting to your Local Ethernet Network Typical installationConnecting to Your Adsl Service and Telephone Provider Adsl through a modular RJ-11 wall jackVerifying Power Connecting the Power AdapterAdsl through other wall jacks Setting Up the Hardware Chapter Preparing Your Network Preparing Your Personal Computers for IP NetworkingConfiguring Windows 95, 98, and ME for IP Networking Install or Verify Windows Networking ComponentsPreparing Your Network Assign TCP/IP configuration by Dhcp Selecting Internet Access MethodConfiguring Windows NT or 2000 for IP Networking Verifying TCP/IP Properties WindowsVerifying TCP/IP Properties Configuring the Macintosh for IP NetworkingMacOS 8.6 or MacOS Your Internet Account Verifying TCP/IP Properties MacintoshLogin Protocols Account InformationObtaining ISP Configuration Information Windows Obtaining ISP Configuration Information Macintosh Ready for ConfigurationRestarting the Network Preparing Your Network Chapter Basic Configuration of the Gateway Accessing the Web Configuration ManagerLogin window opens as shown in -1below Browser-based configuration main menu Configuration using the Setup Wizard Configuring for Dynamic IP Account Setup Wizard menu for Dynamic IP addressConfiguring for Fixed IP Account Setup Wizard menu for Fixed IP addressConfiguring for an Account with Login Setup Wizard menu for PPPoE login accountsManual Configuration Completing the Configuration Basic Configuration of the Gateway Chapter Content Filtering Configuring for Content FilteringLogs Block Sites Schedule Mail Content Filtering Chapter Maintenance Gateway StatusThis screen shows the following parameters Dhcp This screen shows the following statistics PPPoE Status screen Attached Devices Ping Status screenConfiguration File Settings Management Restore and Backup the ConfigurationChanging the Configuration Password Erase the ConfigurationGateway Upgrade Gateway Upgrade menuMaintenance Advanced Configuration of the Gateway Configuring for Port Forwarding to Local ServersAdd a Custom Service Local Web and FTP Server Example Edit or Delete a Port Forwarding EntryTip Multiple Computers for Half Life, Kali or Quake NAT Status Security DMZ ServerDynamic DNS Respond to Ping on Internet WAN PortLAN IP Setup LAN IP Setup MenuLAN TCP/IP Setup Use router as Dhcp serverStatic Routes Static Route Summary Table Static Route Example Advanced Configuration of the Gateway Basic Functioning Chapter TroubleshootingPWR LED Not On Troubleshooting the Web Configuration Interface Test LED Never Blinks or LED Stays OnTroubleshooting the ISP Connection Adsl linkWAN LED Green or Blinking Green WAN LED Blinking YellowObtaining a WAN IP Address WAN LED OffTroubleshooting PPPoE or PPPoA Troubleshooting Internet BrowsingTroubleshooting a TCP/IP Network Using a Ping Utility Testing the LAN Path to Your GatewayTesting the Path from Your PC to a Remote Device Ping -n 10 IP addressProblems with Date and Time Restoring the Default Configuration and PasswordUsing the Default Reset button Appendix a Technical Specifications General SpecificationsLAN Appendix B Networks and Routing Basics What is a Router?Basic Router Concepts Routing Information Protocol IP Addresses and the InternetClass E Class E addresses are for experimental use Netmask Subnet AddressingFigure B-2. Example of Subnetting a Class B Address Table B-1. Netmask Notation Translation Table for One Octet Single IP Address Operation Using NAT Private IP AddressesFigure B-3. Single IP Address Operation Using NAT MAC Addresses and Address Resolution Protocol Domain Name ServerIP Configuration by Dhcp Uplink Switches, Crossover Cables, and MDI/MDIX Switching Ethernet CablingCable Quality Glossary For example Internet Through the network Auto MDI/MDI-X1-4, 2-6, B-11, B-12 DMZ 1-3, 5-2 MDI/MDI-X1-4, 2-6, B-11, B-12 NTP 5-6 Xiii, B-7 1631 xiv, B-8