Nvidia GeForce Series Troubleshooting, Graphics card not installed correctly message appears

User Manual

Chapter4: Troubleshooting

Graphics card not installed correctly message appears.

•Ensure that the item “Assign IRQ to VGA” in the BIOS of your motherboard is enabled (refer to your computer/mainboard manual for information)

•Ensure that no drivers from other graphics cards are installed. Different drivers may conflict and prevent the NVIDIA drivers from correctly install. Remove any drivers from previous graphics cards before installing the NVIDIA-based graphics card.

OpenGL games don’t run in Multi-Monitor mode

•Because OpenGL API can only accelerate one hardware graphics card at a time, some OpenGL games do not operate under Windows XP/Vista/2000 when using a dual monitor setup. Disable the second monitor to play OpenGL 3D games.

The system keeps crashing.

•Make sure that the system meets the minimum requirements for the card (see System Requirements).

•Ensure that the mainboard meets the PCI-Express 16X specification; if it doesn’t; the system may become unstable when running 3D applications (refer to your mainboard manual for information).

•Ensure that the system has at least a 300-watt power supply (350-watt above is preferred.)

•Update the mainboard BIOS to the latest version. You can locate the latest BIOS from your mainboard company’s Web site or from the Web site of the company that assembled your PC, along with instructions for updating the BIOS.

•Ensure that the PCI-Express 16X controller drivers for your mainboard are the latest version.

•Check the chipset of your PC and download the latest chipset drivers from the PC or mainboard manufacturer’s Web site.

•Before installing the graphics card, ensure that any driver from the previous graphics card has been uninstalled. Refer to the user’s manual of the previous graphics card for information on properly uninstalling the drivers.

•Ensure that programs running in the background are not causing the instability. Virus protection programs, peer-to-peer software, and crash guard utilities can affect the stability of your system when playing

3D-intensive applications. Disable these utilities and any other programs before you run any 3D applications or games.

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ENGLISH