MaxTech 800, 28 Section One Introduction, Section Two Installation, Unpacking Your Modem

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Section One - Introduction

The 28.8 Kbps Series FAX/Data Modem products connect your computer to all popular high speed modems available today. The modem supports the V.34 protocol to supply the highest speed connections possible. It also uses V.42 or MNP 2-4 error correction for flawless connections and V.42bis or MNP 5 data compression for increased throughput.

This manual describes the hardware installation proce- dures for your new modem product. Additional information on AT commands and S-registers are provided so that your system can be customized for a particular operating environ- ment.

Section Two - Installation

This section will provide step by step instructions on how to install your new 28.8 Kbps FAX/Data modem. Installation of this modem product is a two-step process consisting of actual hardware installation and communica- tion software installation and configuration.

2.1 Unpacking Your Modem

Before you begin your installation, be certain that you have all the items listed below. This package contains:

• A modem

• A telephone cable

• User's manual

• Software for the modem

Software user's manual

2.2Hardware Installation

Installation of this modem requires opening and ma- nipulating your PC. Exercise caution at all times when working with AC powered and static-sensitive equipment. Turn off and unplug your PC before installation. Discharge any static electricity from your body by touching any metal surface.

1.Turn off and unplug your computer from the AC outlet.

2.Determine how many serial ports are built into your com- puter (examine the back of your computer). Refer to Figure 2-1 to identify common serial ports.

3.If you have one or more serial ports on the back of your computer, reconfigure your modem. Your modem is shipped

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Contents MAN018 Rev Section One Introduction Section Two InstallationHardware Installation Unpacking Your ModemCommon Serial Ports Male connector Software Installation/ConfigurationCOM Port and Interrupt Settings SW1 Settings Devices in your computer cannot share an IRQ withUsing Your Modem Using the Fax Capabilities of the ModemTesting Your Modem After Installation Where To Go From HereBasic AT Commands Executing CommandsCommand Structure Bold text Command FunctionTouch-tone dialing Commands are echoedLow speaker volume DS=nExtended AT Commands Disable originate-only mode Guard tone disabledModem is set up for dial-up line operation US setting for off-hook-to-on-hook ratioMNP/V.42/V.42bis Commands Section Four S Registers S Registers Function Range/units Default Section Five Result CodesExtended Response Codes Connect 19200/V42BIS Modem does not dial Section Six TroubleshootingModem does not respond to commands Modem dials but does not connectHigh pitch tone is heard whenever you answer the phone Modem makes a connection but no data appears on your screen42bis/V.42/MNP2-5 does not work FCC Compliance Section Eight Support and ServiceSection Nine FCC , DOC & Other Notices FCC Class B Statement DOC Compliance InformationDisclaimer, Copyright, And Other Notices