Lucent Technologies MDC 9000, MDW 9010 manual Messaging, ÊLeaving MessagesÊ, ÊReceiving MessagesÊ

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Messaging

Your phone system has several features that allow you to leave messages for others in your office. If you use Leave Message or Posted Messages, the person(s) for whom you are leaving a message must have a display phone. If you wish to leave a message for a person who does not have a display telephone, use voice mail and the Direct Voice Mail feature (p. 14), if available, or ask the system operator to take a message for the person. Here are some guidelines for different messaging features:

•Leave Message. This feature simply lets a co-worker know you have called. The message shows your name and the date and time of your call. If you leave one message and then another, the second message replaces the first.

•Posted Messages. If you post a message at your telephone, inside callers with display phones see the posted message you have selected. As many as 20 messages may be available for posting.

If a message is waiting for you, MSG appears on your display when you turn on your phone. The descriptions below explain how to read, cancel, and delete messages you have sent or received.

If your company has voice mail, ask your system manager for details about using the voice mail system. For information about having your phone covered by the voice mail system, see Coverage, p. 14.

If you frequently communicate with a small number of people, there are two features you can use, both of which require programming on a button. These are Signaling and Notify, described on p. 9.

ÊLeaving MessagesÊ

To program:

See Programming Buttons & Settings, p. 22.

To leave a message at a busy or unanswered extension you are calling:

•Press the Leave Message button you have programmed, OR

Press # or the programmed Feature button and dial 25.

•To leave a voice mail message (if your company has such a system), press # or the programmed Feature button and dial 56 (see p. 14 for details).

To leave a message without calling:

1.Press # or the programmed Feature button and dial 53.

2.Dial the extension.

To cancel a message:

1.Press # or the programmed Feature button and dial ✻53.

2.Dial the extension.

ÊReceiving MessagesÊ

If MSG appears on your display when you turn your phone on, you have a message from the system operator. Depending on how your system is set up, you may also have a voice mail message or a fax.

Call your system operator for the message or ask your system manager how to retrieve a voice mail message.

To remove the message indicator, press # or the programmed Feature button and dial 54.

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Contents Contents Page Your MDC 9000 or MDW 9000/9010 Telephone Line Status IndicatorsHandset Display TonesÊ Understanding Your TelephoneÊLine Button TypesÊ RingsÊTo turn Voice Announce off with your handset ÊUsing a Feature ButtonÊÊLine ButtonsÊ Ringing options should be used with cautionFeature Finder Calling If you want to ThenTimekeeping ÊHeadpieceÊ HeadsetsÊUsing HeadsetsÊ Answering Calls with a HeadsetÊConferenceÊ Call HandlingÊMaking & Answering CallsÊ ÊHoldÊÊLeaving MessagesÊ MessagingÊReceiving MessagesÊ ÊPosting MessagesÊ ÊSignaling & NotifyÊSee Programming Buttons & Settings, p Code MessageFeature Codes Using FeaturesÊFeature ButtonÊ To program a line button to be used as your Feature buttonÊAccount CodesÊ Often-Used FeaturesÊAuthorization CodesÊ To enter an account codeTo program on a button ÊAuto DialÊDial other extensions or groups Label a buttonÊCall WaitingÊ To cancel a Callback requestÊCallbackÊ Press the Hold buttonÊCoverageÊ ÊCamp-OnÊÊDirect Voice MailÊ ÊDo Not DisturbÊ ÊForward & Follow MeÊÊPagingÊ To use when a button is programmedÊLast Number DialÊ Turn the phone on and press any Icom or SA buttonÊPark & PickupÊ ÊPersonal Speed DialÊÊRecallÊ ÊPickupÊÊPrivacyÊ Press the labeled buttonSaved Number DialÊ To cancel a reminderRemindersÊ System Speed DialÊSymptom TroubleshootingPossible Solution Symptom Possible Cause Possible Solution ÊProgramming ButtonsÊ Programming Buttons & SettingsProgramming SettingsÊ Special CharactersÊProgramming Codes OFTEN-USED System Speed Dial Codes Paging Group/Page All CodeCancel from your phone

MDW 9000/9010, MDC 9000, MDW 9010 specifications

Lucent Technologies, known for its pioneering innovations in telecommunications, introduced a series of multiprotocol digital switches, namely the MDW 9010, MDC 9000, and MDW 9000/9010. These systems are designed to cater to the increasing demand for efficient voice and data transmission in both public and private networks.

The MDW 9010 is particularly noteworthy for its robust architecture, facilitating seamless integration across different communication protocols. As a digital switch, it supports various services including voice, data, and video, making it a versatile choice for modern telecommunications. One of its main features is the ability to handle high traffic volumes without sacrificing performance. This is critical in today’s fast-paced digital environment, where reliability and speed are paramount.

The MDC 9000, on the other hand, emphasizes management and control functionalities. It enables network operators to monitor and manage traffic efficiently, ensuring optimal performance and quick resolution of any issues. One of its standout characteristics is its user-friendly interface, which simplifies the process of network management. This feature is particularly beneficial for service providers looking to enhance customer satisfaction through improved service delivery.

The MDW 9000/9010 combination offers a hybrid solution that encapsulates the strengths of both models. It’s designed for flexibility, allowing network operators to scale up capacity as their needs evolve. The systems incorporate advanced technologies such as distributed processing and intelligent routing, which dramatically enhance service delivery. Moreover, the MDW series is equipped with fault tolerance capabilities, ensuring uninterrupted services even during hardware failures.

Integration of VoIP (Voice over Internet Protocol) technology is another significant feature of these systems. VoIP support allows for cost-effective voice communications over internet protocols, reducing operational costs while expanding service offerings. The adaptability of MDW and MDC systems makes them suitable for a variety of environments, from small businesses to large enterprises.

These switches also incorporate extensive security protocols, crucial for protecting sensitive data in telecommunications. Overall, the MDW 9010, MDC 9000, and MDW 9000/9010 represent a significant advancement in telecommunications technology, characterized by their scalability, reliability, and sophisticated management features. As the industry continues to evolve, these systems serve as a solid foundation for both current and future communication needs.
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