Lucent Technologies MDW 9000/9010 manual ÊPosting MessagesÊ, ÊSignaling & NotifyÊ, Code Message

Page 11

Messaging

ÊPosting MessagesÊ

To program:

See Programming Buttons & Settings, p. 22.

To post messages, you must program a Posted Messages button. A posted message appears on the display of any inside caller who tries to reach you, as long as that person has a display phone.There may be as many as 20 messages available to you for posting. Message 1 is always DO NOT DISTURB *; 9 other messages, listed below, come with the system, but these can be changed by your system manager. The remaining 10 messages are created by your system manager, whom you should ask for details.

Code

Message

Code

Message

01

DO NOT DISTURB

06

IN CONFERENCE

02

OUT TO LUNCH

07

WITH A CLIENT

03

AT HOME

08

WITH A CUSTOMER

04

OUT SICK

09

AWAY FROM DESK

05

IN A MEETING

10

OUT ALL DAY

To post a message:

Press the programmed Posted Messages button and dial the code for the message (01–20).

To cancel a posted message:

Press the programmed Posted Messages button and dial 00.

*If you use the Do Not Disturb feature (p. 15) and have a programmed Posted Messages button, the appropriate message is posted. When you turn off the Do Not Disturb feature, the posted message is canceled too. However, posting or canceling the message does not activate or deactivate the feature.

ÊSignaling & NotifyÊ

To program:

See Programming Buttons & Settings, p. 22.

Signaling. Program a button that will cause a co-worker’s phone to beep. The other person can then call you in response to the beep. You must program a different line button for each extension you wish to contact. To beep the recipient’s phone, just press the button, and the other phone beeps for as long as you hold down the button. A programmed Signaling button also acts as an Auto Dial button (see p. 12). To dial the extension, press the On/Off button; then press the Signaling button.

Notify. This feature simply lights a line button on the recipient’s phone, providing a silent message light that alerts the other party to call you. To use this feature, you must program a Notify Send button (labeled, for example, Notify Mary) on your phone and the recipient must program a Notify Receive button (labeled, for example, Call Jim) on his or her phone. Communication is one-way only, and buttons must be programmed for each extension you notify.

9

Image 11
Contents Contents Page Handset Display Line Status IndicatorsYour MDC 9000 or MDW 9000/9010 Telephone RingsÊ Understanding Your TelephoneÊLine Button TypesÊ TonesÊRinging options should be used with caution ÊUsing a Feature ButtonÊÊLine ButtonsÊ To turn Voice Announce off with your handsetCalling If you want to Then Feature FinderTimekeeping Answering Calls with a Headset HeadsetsÊUsing HeadsetsÊ ÊHeadpieceÊÊHoldÊ Call HandlingÊMaking & Answering CallsÊ ÊConferenceÊÊReceiving MessagesÊ MessagingÊLeaving MessagesÊ Code Message ÊSignaling & NotifyÊSee Programming Buttons & Settings, p ÊPosting MessagesÊTo program a line button to be used as your Feature button Using FeaturesÊFeature ButtonÊ Feature CodesTo enter an account code Often-Used FeaturesÊAuthorization CodesÊ ÊAccount CodesÊLabel a button ÊAuto DialÊDial other extensions or groups To program on a buttonPress the Hold button To cancel a Callback requestÊCallbackÊ ÊCall WaitingÊÊDirect Voice MailÊ ÊCamp-OnÊÊCoverageÊ ÊForward & Follow MeÊ ÊDo Not DisturbÊTurn the phone on and press any Icom or SA button To use when a button is programmedÊLast Number DialÊ ÊPagingÊÊPersonal Speed DialÊ ÊPark & PickupÊPress the labeled button ÊPickupÊÊPrivacyÊ ÊRecallÊSystem Speed DialÊ To cancel a reminderRemindersÊ Saved Number DialÊPossible Solution TroubleshootingSymptom Symptom Possible Cause Possible Solution Special CharactersÊ Programming Buttons & SettingsProgramming SettingsÊ ÊProgramming ButtonsÊProgramming Codes OFTEN-USED System Speed Dial Codes Code Paging Group/Page AllCancel from your phone

MDW 9000/9010, MDC 9000, MDW 9010 specifications

Lucent Technologies, known for its pioneering innovations in telecommunications, introduced a series of multiprotocol digital switches, namely the MDW 9010, MDC 9000, and MDW 9000/9010. These systems are designed to cater to the increasing demand for efficient voice and data transmission in both public and private networks.

The MDW 9010 is particularly noteworthy for its robust architecture, facilitating seamless integration across different communication protocols. As a digital switch, it supports various services including voice, data, and video, making it a versatile choice for modern telecommunications. One of its main features is the ability to handle high traffic volumes without sacrificing performance. This is critical in today’s fast-paced digital environment, where reliability and speed are paramount.

The MDC 9000, on the other hand, emphasizes management and control functionalities. It enables network operators to monitor and manage traffic efficiently, ensuring optimal performance and quick resolution of any issues. One of its standout characteristics is its user-friendly interface, which simplifies the process of network management. This feature is particularly beneficial for service providers looking to enhance customer satisfaction through improved service delivery.

The MDW 9000/9010 combination offers a hybrid solution that encapsulates the strengths of both models. It’s designed for flexibility, allowing network operators to scale up capacity as their needs evolve. The systems incorporate advanced technologies such as distributed processing and intelligent routing, which dramatically enhance service delivery. Moreover, the MDW series is equipped with fault tolerance capabilities, ensuring uninterrupted services even during hardware failures.

Integration of VoIP (Voice over Internet Protocol) technology is another significant feature of these systems. VoIP support allows for cost-effective voice communications over internet protocols, reducing operational costs while expanding service offerings. The adaptability of MDW and MDC systems makes them suitable for a variety of environments, from small businesses to large enterprises.

These switches also incorporate extensive security protocols, crucial for protecting sensitive data in telecommunications. Overall, the MDW 9010, MDC 9000, and MDW 9000/9010 represent a significant advancement in telecommunications technology, characterized by their scalability, reliability, and sophisticated management features. As the industry continues to evolve, these systems serve as a solid foundation for both current and future communication needs.