Lucent Technologies MDW 9000/9010 manual ÊPickupÊ, ÊPrivacyÊ, ÊRecallÊ, Press the labeled button

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Often-Used Features

ÊPickupÊ

Pickup lets you pick up calls that are not ringing at your phone. Using Pickup, you can answer a parked call (see Park & Pickup, p. 17), a call ringing at a specific extension, or a call ringing on a specific line. If you are part of a pickup group, you can pick up a call ringing anywhere in the group. Program a general Pickup button that activates the feature or a specific Pickup button to take a group call (example: Pickup Sales) or a call at a specific line or extension (example: Pickup Maria).

Ask your manager if you are a member of a Pickup group and get the Pickup group number.

To program:

1.Label a button.

2.Turn the phone on and press the imprinted Feat button; then dial 00.

3.Press the labeled button.

4.For Individual Pickup, dial ✻9; if the button is for a specific line or extension, dial it, OR For Group Pickup, dial ✻88.

5.Press the imprinted Feat button; then dial 00.

To use, turn the phone on and:

•Press the programmed button,

OR

Press # or the programmed Feature button and dial 9.

For a line or extension that is not programmed on the button, dial the extension or line number.

•For Group Pickup, press # or the programmed Feature button and dial 88.

ÊPrivacyÊ

To program:

See Programming Buttons & Settings, p. 22.

Privacy prevents co-workers who share a line with you from joining your calls. Turn the feature on before or during a call; it remains on until you turn it off. A call on hold is not protected by Privacy. You should program Privacy on a button, so that you will have a green light to remind you when the feature is on.

ÊRecallÊ

To program:

See Programming Buttons & Settings, p. 22.

To use the Recall feature you must have a programmed Recall button on your telephone. It allows you to disconnect from one call and get a new inside or outside dial tone for a new call, without hanging up. In some systems, the Recall button allows you to use certain system features, such as Transfer or Hold. Recall works on inside and outside lines on ICOM, SA, or personal line buttons, but it is not available for all types of outside lines. Ask your system manager how Recall works on your company’s telephone system.

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Contents Contents Page Handset Display Line Status IndicatorsYour MDC 9000 or MDW 9000/9010 Telephone Understanding Your Telephone ÊLine Button TypesÊTonesÊ RingsÊÊUsing a Feature ButtonÊ ÊLine ButtonsÊTo turn Voice Announce off with your handset Ringing options should be used with cautionFeature Finder Calling If you want to ThenTimekeeping Headsets ÊUsing HeadsetsÊÊHeadpieceÊ Answering Calls with a HeadsetCall Handling ÊMaking & Answering CallsÊÊConferenceÊ ÊHoldÊÊReceiving MessagesÊ MessagingÊLeaving MessagesÊ ÊSignaling & NotifyÊ See Programming Buttons & Settings, pÊPosting MessagesÊ Code MessageUsing Features ÊFeature ButtonÊFeature Codes To program a line button to be used as your Feature buttonOften-Used Features ÊAuthorization CodesÊÊAccount CodesÊ To enter an account codeÊAuto DialÊ Dial other extensions or groupsTo program on a button Label a buttonTo cancel a Callback request ÊCallbackÊÊCall WaitingÊ Press the Hold buttonÊDirect Voice MailÊ ÊCamp-OnÊÊCoverageÊ ÊDo Not DisturbÊ ÊForward & Follow MeÊTo use when a button is programmed ÊLast Number DialÊÊPagingÊ Turn the phone on and press any Icom or SA buttonÊPark & PickupÊ ÊPersonal Speed DialÊÊPickupÊ ÊPrivacyÊÊRecallÊ Press the labeled buttonTo cancel a reminder RemindersÊSaved Number DialÊ System Speed DialÊPossible Solution TroubleshootingSymptom Symptom Possible Cause Possible Solution Programming Buttons & Settings Programming SettingsÊÊProgramming ButtonsÊ Special CharactersÊProgramming Codes OFTEN-USED System Speed Dial Codes Paging Group/Page All CodeCancel from your phone

MDW 9000/9010, MDC 9000, MDW 9010 specifications

Lucent Technologies, known for its pioneering innovations in telecommunications, introduced a series of multiprotocol digital switches, namely the MDW 9010, MDC 9000, and MDW 9000/9010. These systems are designed to cater to the increasing demand for efficient voice and data transmission in both public and private networks.

The MDW 9010 is particularly noteworthy for its robust architecture, facilitating seamless integration across different communication protocols. As a digital switch, it supports various services including voice, data, and video, making it a versatile choice for modern telecommunications. One of its main features is the ability to handle high traffic volumes without sacrificing performance. This is critical in today’s fast-paced digital environment, where reliability and speed are paramount.

The MDC 9000, on the other hand, emphasizes management and control functionalities. It enables network operators to monitor and manage traffic efficiently, ensuring optimal performance and quick resolution of any issues. One of its standout characteristics is its user-friendly interface, which simplifies the process of network management. This feature is particularly beneficial for service providers looking to enhance customer satisfaction through improved service delivery.

The MDW 9000/9010 combination offers a hybrid solution that encapsulates the strengths of both models. It’s designed for flexibility, allowing network operators to scale up capacity as their needs evolve. The systems incorporate advanced technologies such as distributed processing and intelligent routing, which dramatically enhance service delivery. Moreover, the MDW series is equipped with fault tolerance capabilities, ensuring uninterrupted services even during hardware failures.

Integration of VoIP (Voice over Internet Protocol) technology is another significant feature of these systems. VoIP support allows for cost-effective voice communications over internet protocols, reducing operational costs while expanding service offerings. The adaptability of MDW and MDC systems makes them suitable for a variety of environments, from small businesses to large enterprises.

These switches also incorporate extensive security protocols, crucial for protecting sensitive data in telecommunications. Overall, the MDW 9010, MDC 9000, and MDW 9000/9010 represent a significant advancement in telecommunications technology, characterized by their scalability, reliability, and sophisticated management features. As the industry continues to evolve, these systems serve as a solid foundation for both current and future communication needs.
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